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Wash U

Academic research and entrepreneurial institution

Medical Assistant 3 - Rheumatology

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-timeSt. Louis, MO, USA$19.93 - $29.93 /hrIn-person

About the Job

Requirements

  • High school diploma or equivalent high school certification, or a combination of education and experience.
  • Registered or Certified Medical Assistant with three years of related work experience; related experience may include military medic, emergency medical technician, Nurse’s Aide, physical therapy or nurse technician, or certified athletic trainer.
  • Medical Assistant credentials must be obtained through in-person proctored examinations from NHA, AAMA, or AMT; credentials from other certifying bodies may be accepted with Human Resources approval.
  • A graduate of an accredited nursing program, such as RN or LPN, or a comparable allied health training program may substitute with at least one year of relevant experience.
  • Proof of Medical Assistant certification or registration and successful completion of the certification exam may be obtained within six months of hire, or sooner if required by the hiring manager; online-proctored exams do not meet the credential requirement.
  • Basic Life Support certification is required; online certifications without a skills-assessment component do not meet the requirement.
  • Required credentials include Basic Life Support from the American Heart Association or American Red Cross; CCMA from NHA; CMA from AAMA; RMA from AMT; or applicable LPN or RN licensure in Illinois or Missouri.
  • Three years of relevant work experience is required.
  • A driver’s license is not required.

Responsibilities

  • Interact directly with patients in a clinic setting, including obtaining vital signs, conducting electrocardiograms, performing phlebotomy, and verifying medications.
  • Prepare for office hours by obtaining charts, scheduling tests, and preparing examination rooms.
  • Assist with examinations, procedures, and laboratory tests.
  • Assist with renewal and authorization of non-narcotic medications under standing orders and department guidelines, as needed.
  • Administer medications, including vaccines and intramuscular and subcutaneous injections, under orders from physicians or nurse practitioners, as needed.
  • Schedule and assign work to other Medical Assistants to ensure appropriate staffing, as needed.
  • Assist with orienting and training new Medical Assistants.
  • Direct patient flow, assist with special procedures and treatments, and complete requisitions.
  • Route telephone messages, patient questions, and telephone communications to appropriate personnel.
  • Coordinate care by calling patients with test results, scheduling appointments, assisting physicians with return calls, scheduling surgeries, diagnostic procedures and admissions, and monitoring new and returning patient contacts and follow-up appointments, as directed by department guidelines.
  • Complete required paperwork and documentation in a timely manner.
  • Answer basic patient and family questions about treatments, diagnoses, and procedures.
  • Complete requisitions and orders under WashU guidelines, as needed.
  • Monitor supply inventory and ensure supplies, equipment, and garments are available and comply with regulations.
  • Clean and stock examination rooms and sterilize instruments.
  • Maintain HIPAA compliance and required skills and competencies; participate in in-services, staff programs, continuing education, and cross-training under established standards and WashU policies.
  • Comply with OSHA and state and federal regulatory standards.
  • Participate in quality-improvement activities to support appropriate clinical outcomes.
  • Perform other duties as assigned.

Desired Qualifications

  • One year of supervisory experience.
  • Knowledge of anatomy, electronic medical records, medical terminology, and physiology.
  • Interactive communication, interpersonal relationship, and telephone communication skills.

About the Company

Wash U

Academic research and entrepreneurial institution

Wash U turns groundbreaking research from Washington University in St. Louis into practical knowledge, technologies, and programs that benefit society by funding research, translating discoveries, and forming partnerships for technology transfer and entrepreneurship. It moves ideas from the lab to real-world use through translation, licensing, and collaboration with industry and other researchers. The university stands out due to its combination of high-impact research, Nobel-level expertise, transparent financial reporting, and a proven path for turning discoveries into public benefits through partnerships and entrepreneurship. Its goal is to build collaborative ecosystems that address global challenges and help create a more equitable future.

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Founded
1853

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