MyMichigan Health

Boutique insurance agency for employee benefits

Phlebotomist

Diagnostics & Laboratory ProfessionalsUpdated on Nov 10

Full-timeGladwin, MI, USANo salary listedIn-person

About the Job

Requirements

Completion of a formal phlebotomy program that includes classroom and practical (on-the-job) experience, equivalent education, or a minimum of 3–4 years of phlebotomy experience.
Communication, customer service, and organizational skills are required.
To drive the company vehicle, the employee must be eligible under the medical center insurance guidelines.
Annual Occupational Safety and Health Administration training must be completed according to the Exposure Control Plan.
Knowledge of specimen integrity guidelines, laboratory tests and medical terminology, and current laboratory policies, procedures, and protocols is preferred.
The employee must be able to wear personal protective equipment that includes latex materials or an appropriate substitute if required.
The employee must be able to move freely about the facility with or without an assisted device and perform the job functions described.
Overall vision and hearing are necessary, with or without assisted devices.
The employee must be able to sit, stand, and walk for long periods; frequent stooping, kneeling, or crouching may be required.
The role involves some exposure to blood-borne pathogens and other potentially infectious materials; required blood-borne pathogen and tuberculosis testing must be followed.
The employee must be able to handle multiple tasks, get along with others, work independently, maintain regular and predictable attendance, and stay awake.
Dexterity is required for handling, reaching, grasping, fingering, and feeling, which may be repeated regularly or frequently.
The physical demand level is light; the employee must occasionally lift or carry 11–20 pounds and frequently handle 10 pounds and/or walk, stand, or use arm/leg controls.
A valid driver's license and fingerprinting are essential credentials.

Responsibilities

Collect quality biological specimens for laboratory testing, distribute specimens to the appropriate departments, and prepare and handle specimens for laboratory analysis.
Maintain positive patient relations during invasive procedures; respond to customers of all ages and help resolve exceptions.
Communicate professionally with patients, physicians, nurses, medical departments, and outreach customers, and educate patients and laboratory clients about proper test protocols.
Interpret physician orders accurately to collect high-quality specimens.
Perform venipuncture, micro-capillary collections, central-line draws where applicable, and other procedures on patients of all age groups, following exact protocols, including patient preparation and administration of glucose dosages.
Select appropriate specimen types, preserve specimen integrity, distribute specimens promptly, and prepare esoteric specimens for shipment to reference laboratories.
Follow patient registration procedures where required and adhere to strict specimen-identification policies.
Demonstrate competency in infection prevention and control practices; follow hand-hygiene policies and use required personal protective equipment.
Use multiple functions in the Laboratory Information System, Hospital Information System, and reference-laboratory computers.
Use the Laboratory Information System to schedule workload and inpatient rounds, interpret and enter test orders, retrieve billing information, assist with patient registration, and communicate test results in accordance with confidentiality standards.
Adhere to laboratory policies and procedures, maintain confidentiality of medical information, and comply with Federal CLIA, CAP, and OSHA regulations.
Demonstrate the knowledge, ability, and competence to treat patients from birth through 100+ years of age.
Access the medication room as appropriate for use of the pneumatic tube station, where applicable.
Perform other duties as assigned.

Summary

The phlebotomist is responsible for the collection of quality biological specimens for laboratory testing, distribution of specimens to proper departments, and proper preparation and handling of specimens for laboratory analysis.
Responsibilities

(25%)* Provides superior customer service by maintaining positive relations with patients during invasive procedures. Responds to the needs of customers of all ages and helps to resolve exceptions. Helps maintain laboratory market share with direct, professional communication with patients, physicians, nurses, and medical departments and outreach customers. Educates patients and other laboratory clients in proper test protocol.

(25%)* Accurately interprets physician orders to collect high quality specimens.

(25%)* Performs invasive procedures including venipuncture, micro-capillary collections, central line draws (where applicable) and other test procedures on patients of all age groups by following exact protocols and procedures, including patient preparation prior to testing and administration of various glucose dosages.

(25%)* Handles specimens including selection of the appropriate specimen type to ensure high quality, reliable test results. Provides the timely distribution of specimens to ensure the shortest possible turnaround time in order to reduce expenses within medical departments and improve patient care. Communicates with and prepares esoteric specimens for shipment to reference laboratories. Maintains specimen integrity.

OTHER DUTIES AND RESPONSIBILITIES:

Follows patient registration procedures where required.

Follows strict identification policies to accurately identify specimens.

Demonstrates competency in Infection Prevention and Control practices and policies.

Follows hand hygiene policies and utilizes personal protective equipment as required.

Computer skills: knows multiple functions in the Laboratory Information System (LIS) and Hospital Information System (HIS), and reference lab computers.

Uses the LIS computer to schedule work load and inpatient rounds; interprets test orders and places them into the computer, retrieves billing information and assists with patient registration, communicates test results according to strict confidentiality standards.

Adheres to all laboratory policies and procedures.

Maintains confidentiality of all medical information.

Adheres to all Federal CLIA, CAP, and OSHA regulations.

Demonstrates knowledge and ability and competence in treating patients who range in age from birth to 100+ years.

In the performance of the regular job duties, it is appropriate for this position to have access to the medication room for the purpose of using the pneumatic tube station (where applicable).

All other duties as assigned.

Certifications and Licensures

Credential:DRIVERSLIC: Drivers License

Equivalent Experience:

Qualification Source:

Essential: true

Credential:FINGERPRIN: Fingerprinting

Equivalent Experience:

Qualification Source:

Essential: true

Required Education

Education: HIGH

Equivalent Experience:

Education Specialization: GENSTUDY

Essential: true

Other Information

EXPERIENCE, TRAINING AND SKILLS:

Requires the completion of a formal phlebotomy program that includes both classroom and practical (on-the-job) experience, has equivalent education, or a minimum of 3-4 years of phlebotomy experience.

Communication, customer service, and organizational skills required.

In order to drive the company vehicle, must be eligible under the medical center insurance guidelines.

Mandatory Occupational Safety and Health Administration (OSHA) training must also be completed annually according to the Exposure Control Plan.

Knowledge of specimen integrity guidelines; laboratory test and medical terminology; current laboratory policies, procedures, and protocols preferred.

PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.

Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.

Overall vision and hearing is necessary with or without assisted device(s).

Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.

Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.

Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.

Equivalent Experience and Other Comments (Education)

Education: HIGH

Equivalent Experience:

Education Specialization: GENSTUDY

Essential: true

Other Comments

Credential:DRIVERSLIC: Drivers License

Equivalent Experience:

Qualification Source:

Essential: true

Credential:FINGERPRIN: Fingerprinting

Equivalent Experience:

Qualification Source:

Essential: true

About the Company

MyMichigan Health

Boutique insurance agency for employee benefits

MyMichigan Health is a boutique insurance agency that plans employee benefits for entrepreneurs and small to mid-sized businesses, representing over 100 national carriers. It researches market options to match employers with a mix of health, life, dental, and vision plans at lower premiums, delivered through a co-branded Employee Benefit Portal. It stands out with a large carrier network, tailored market research for SMBs, and a portal that simplifies enrollment and benefits administration. Its goal is to provide affordable, comprehensive employee benefits that fit the needs of small and medium-sized businesses while making enrollment easy.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: Troy, MI
Founded: Not listed

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