Pfizer

Makes cancer drugs, vaccines and other medicines

Health Representative

Field SalesConfirmed live in the last 24 hours

Full-timeGeorge Town, Penang, MalaysiaNo salary listed

About the Job

Requirements

A Bachelor's degree is preferred, with a preference for a Pharmacy, Science, or Health background.
A minimum of 2 years of previous sales experience is an added advantage.
A history of promotional or sales success, territory management skills, effective communication skills, teamwork, leadership ability, and accountability.
A valid driver's license and a driving record compliant with company standards.
Pharmaceutical, biotech, sales, or relevant experience is preferred.
Experience with therapeutic areas and products associated with the role is preferred.
Knowledge of territory customers and markets, including prescribers, health care professionals, institutions, and organizations, is preferred.
A demonstrated track record of business acumen, problem solving, strategic thinking, data analytical skills, project management skills, planning, and prioritization is preferred.
The ability to engage, influence, and support customers throughout the sales process is preferred.
The ability to quickly learn and embrace new ways of working in a rapidly changing environment is preferred.
Strong organizational and analytical skills, and the ability to analyze and draw appropriate conclusions using sales data and call-reporting software or applications, are required; the candidate must also be able to learn and use new technology to deliver Pfizer information to market.
The candidate must live within the territory.

Responsibilities

Serve as the central contact connecting customers within assigned accounts to therapies, promoted medicines, and digital services that support patient care.
Use healthcare knowledge and understanding of the health and pharmaceutical industry, Pfizer, and its product portfolio to help customers achieve the solutions they need.
Plan and execute relationship strategies and build and maintain long-term business relationships with assigned territory customers.
Identify and prioritize business opportunities by understanding customers' business and strategic imperatives; develop and execute sales plans for channels and health care professionals.
Identify and implement virtual and in-person customer engagement strategies; develop and adapt business and territory call plans based on opportunities and insights.
Build rapport and relationships with customers across virtual and face-to-face settings, manage call objectives and key performance indicators, document appropriate next steps, use digital tools, and leverage analytics to develop insights and next-best-action plans.
Engage key customers compliantly and provide education that best meets health care professional and patient needs to grow business and product demand.
Deliver targeted messaging using approved materials to drive product demand, respond to customer priorities, and provide insights for the development of approved product messaging and resources.
Maintain market, product, and disease-state knowledge to conduct meaningful dialogue with stakeholders and add value when calling on providers.
Deploy Pfizer resources strategically to support health care professionals, including patient education and adherence resources; use virtual engagement platforms in line with customer preferences and compliance guidelines; integrate guidance from management and support functions and technical solutions into call planning; and collaborate with customer-facing colleagues.
Present contract terms where appropriate, answer on-label questions, and introduce customers to Pfizer Pro and relevant targeted content.
Collaborate compliantly with Medical, Market Access, Marketing, and other cross-functional colleagues to address customer inquiries and advance Pfizer objectives; connect customers with appropriate subject-matter experts.
Use calendaring tools, leadership goals, and personal insights to address customer priorities during calls, and share customer survey insights with leadership to improve the model.
Develop comprehensive territory and customer plans to achieve objectives.
Overcome obstacles to gain access to health care providers and customers who are difficult to reach.
Cultivate relationships with key opinion leaders and build lasting relationships with priority customers.
Assess target physicians' needs and address them with responsive approaches, targeted skills, and appropriate resources.

Desired Qualifications

Experience with therapeutic areas and products associated with the role.
Knowledge of territory customers and markets, including prescribers, health care professionals, institutions, and organizations.
A demonstrated track record of business acumen, problem solving, strategic thinking, data analytical skills, project management skills, planning, and prioritization.
The ability to engage, influence, and support customers throughout the sales process.
The ability to quickly learn and embrace new ways of working in a rapidly changing environment.

The Pfizer Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The role is consultative; spanning Pfizer’s entire resource and product portfolio for their customer base and one that will result in long standing and truly valued relationships with customers.

The Heath Representative will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the product portfolio, so that customers achieve the solutions they need.

The Health Representative should be proficient at planning and executing an effective relationship strategy and building/ maintaining effective, long-term business relationships with assigned territory customers. The Health Representative identifies and prioritizes Pfizer opportunities through understanding customers’ business and strategic imperatives. The Health Representative is responsible for developing and executing an effective sales planning for Channel and HCPs

Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact. Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights.
Effectively builds rapport and relationships with customers across virtual and F2F environments; maintains a methodical approach toward call objectives (e.g., clear next steps and appropriate documentation, managing to KPIs); utilizes current digital tools effectively (e.g., Veeva Engage, Zoom, WebEx, Microsoft Office) as well as adapts quickly to new/beta tools (e.g., digital triage app) for successful customer engagement; leverages analytics to assist with developing insights and next best action plans
Compliantly engage key customers to grow business and drive product demand by proactively providing education that, in colleague’s judgment, best meet HCP and patients’ needs
Develops and delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behaviour/close sales) and leverages customer priorities to drive a positive business outcome; proactively provides insights for the development of new and innovative approved product messaging and resources

Maintain an in-depth of market knowledge, products and disease states that enable meaningful dialogue with key stakeholders to build credibility and add value when calling on providers.
Deliver relevant, targeted messaging compliantly utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behaviour/close sales) and proactively provide insights for the development of new and innovative approved product messaging and resources.
Responsible for strategic deployment of Pfizer resources to support HCP (e.g. patient education, adherence resources); work effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines; able to integrate guidance from management and other support functions (Marketing, Medical) and technical solutions (e.g., content recommendation RTE) into call planning; collaborate effectively with other Customer-Facing (CF) colleagues
Present contract terms where appropriate, proactively answer on-label questions; proactively introduce customers to future state Pfizer Pro with access to appropriate targeted content.
Collaborate effectively and compliantly with cross-functional colleagues, including Medical, Market Access, Marketing to address customer inquiries and advance Pfizer objectives. Able to connect rapidly with appropriate SMEs to address customer inquiries.
Effectively use calendaring tools, leadership goals, and personal insights to address customer priorities calls effectively; and bring insights from customer surveys to leadership to improve model.

Qualifications

Bachelor’s Degree, preferred Pharmacy/ Science and Health background
Minimum 2 years of previous sales experience is added advantage.
Have a history of promotional or sales success, territory management skills, effective communications skills, as well as demonstrated teamwork, leadership ability and accountability
Valid driver’s license and a driving record in compliance with company standards

PREFERRED QUALIFICATIONS

Preferably with Pharmaceutical, biotech, sales, or relevant experience.
Must live within the territory
Experience with therapeutic area and products associated with this role
Knowledge of posted territory customers and markets (prescribers/HCPs/institutions/organizations)
Develop comprehensive territory/customer plans to drive achievement of desired objectives.
Strategically overcome obstacles to gain access to difficult to see health care providers and customers.
Cultivate relationships with KOLs; build lasting relationships with top priority customers
Assess needs of target physicians, address needs with responsive approach, targeted skills, and appropriate resources
Demonstrated track record of strong business acumen, problem solving, strategic thinking, data analytical skills and project management skills, as well as excellent planning and prioritization skills
Demonstrated ability to engage, influence and support customers throughout sales process, excellent communication, and interpersonal and leadership skills.
Demonstrated ability to quickly learn and embrace new ways of working in a rapidly changing environment.
Strong organizational and analytical skills required and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications and able to adapt to Pfizer’s long-range technology adapting and learning to use new technology to deliver in bringing Pfizer information to market

#LI-PFE

Work Location Assignment: Remote - Field Based

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Sales#LI-PFE

About the Company

Pfizer

Makes cancer drugs, vaccines and other medicines

Pfizer discovers, makes, and sells prescription medicines and vaccines for patients, doctors, and governments worldwide, with large businesses in vaccines, cancer, heart disease, and rare diseases. In 2020, its COVID-19 shot, developed with German partner BioNTech, became the first COVID-19 vaccine authorized in the United States. Its scientists find drug candidates and run clinical trials to prove they are safe and effective, and Pfizer then manufactures approved products in its own plants, earning most of its money from patented drugs before cheaper generic copies arrive. Pfizer was founded in 1849 as a chemicals business in Brooklyn and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1849

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Pfizer

Health Representative

About the Job

Requirements

Responsibilities

Desired Qualifications

The Heath Representative will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the product portfolio, so that customers achieve the solutions they need.

Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact. Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights.

Compliantly engage key customers to grow business and drive product demand by proactively providing education that, in colleague’s judgment, best meet HCP and patients’ needs

Maintain an in-depth of market knowledge, products and disease states that enable meaningful dialogue with key stakeholders to build credibility and add value when calling on providers.

Present contract terms where appropriate, proactively answer on-label questions; proactively introduce customers to future state Pfizer Pro with access to appropriate targeted content.

Collaborate effectively and compliantly with cross-functional colleagues, including Medical, Market Access, Marketing to address customer inquiries and advance Pfizer objectives. Able to connect rapidly with appropriate SMEs to address customer inquiries.

Effectively use calendaring tools, leadership goals, and personal insights to address customer priorities calls effectively; and bring insights from customer surveys to leadership to improve model. ​

Qualifications

Bachelor’s Degree, preferred Pharmacy/ Science and Health background

Minimum 2 years of previous sales experience is added advantage.

Have a history of promotional or sales success, territory management skills, effective communications skills, as well as demonstrated teamwork, leadership ability and accountability

Valid driver’s license and a driving record in compliance with company standards

PREFERRED QUALIFICATIONS

Preferably with Pharmaceutical, biotech, sales, or relevant experience.

Must live within the territory

Experience with therapeutic area and products associated with this role

Knowledge of posted territory customers and markets (prescribers/HCPs/institutions/organizations)

Develop comprehensive territory/customer plans to drive achievement of desired objectives.

Strategically overcome obstacles to gain access to difficult to see health care providers and customers.

Cultivate relationships with KOLs; build lasting relationships with top priority customers

Assess needs of target physicians, address needs with responsive approach, targeted skills, and appropriate resources

Demonstrated track record of strong business acumen, problem solving, strategic thinking, data analytical skills and project management skills, as well as excellent planning and prioritization skills

Demonstrated ability to engage, influence and support customers throughout sales process, excellent communication, and interpersonal and leadership skills.

Demonstrated ability to quickly learn and embrace new ways of working in a rapidly changing environment.

About the Company

Pfizer

Recently Posted Jobs

Effectively use calendaring tools, leadership goals, and personal insights to address customer priorities calls effectively; and bring insights from customer surveys to leadership to improve model.