Seattle, WA, USA+5 moreMore locations: San Francisco, CA, USA | Sacramento, CA, USA | San Diego, CA, USA | Vancouver, BC, Canada | El Segundo, CA, USA
RemoteRemote-first, with travel a few times a year for company offsites and industry events. Candidates must be in North America; preference for US West Coast candidates.
Business Operations, Business & Strategy
No H1B Sponsorship
About the job
Requirements
Two to three years of experience is preferred.
Ability to work independently.
Strong attention to detail and follow-through.
High undergraduate GPA.
Comfort with quantitative reasoning.
Strong written, verbal, and presentation skills.
Use of AI tools and comfort with agentic workflows.
Ability to manage and maintain multiple projects and tasks.
Candidates must be located in North America; US West Coast candidates are strongly preferred because company hours are anchored to Pacific Time.
The position is not eligible for visa sponsorship.
Travel a few times a year for company offsites and industry events.
Responsibilities
Support business operations for FirstLook CRM, creators.gg, player.gg, and Pragma Engine, including people and payroll; invoice, billing, and payment processing; contract administration; procurement, fulfillment, and rollouts; and sales and marketing support.
Own and optimize workflows as needed.
Coordinate with the accounting, finance, and tax partner to contextualize transactions and provide the documentation they need.
Support reporting for leadership, sales, marketing, and finance.
Support Board and meeting preparation.
Contribute to high-priority growth initiatives alongside product, sales, and marketing.
Own coordination and logistics for cross-team initiatives, events, and other projects.
Assist with planning and execution of offsites and conferences for Sales and Marketing, Product and Engineering, and the company.
Assist with People onboarding and offboarding.
Optimize workflows as needed.
Desired Qualifications
Familiarity with accounting or financial planning and analysis is a plus.
About Pragma / FirstLook
Pragma is building the modern operating system for game development, marketing and live operations. Our products are trusted by 200+ game studios including Krafton, Square Enix, Sony, EA, Gardens, Brain Jar Games and more. Our two flagship products FirstLook and Engine power launch, live ops, and growth for games of any scale, supporting both indie and AAA teams.
You’ll be joining a deeply experienced team who have scaled some of the largest games in the world, including League of Legends and Destiny 2. Our team also brings platform experience from Google, Twitch, Amazon, and Microsoft.
We are a Series B company backed by globally renowned technology investors including Greylock, Insight Partners, and Upfront Ventures.
About the Role
We’re looking for a Business Operations Manager or Associate. This role reports to the Director of Finance & Business Operations and will be a strategic, high-impact role where you’ll be working cross-functionally across teams and directly with leadership on projects that touch virtually every part of the business.
This role is for someone who wants to build, and take on an ambitious opportunity at the intersection of gaming and technology at a startup with an AI-forward mentality. Ownership, self-drive and a can-do attitude are essential.
Responsibilities
Business Operations
Support business operations for FirstLook CRM, creators.gg, player.gg, and Pragma Engine, including people+payroll; processing invoices, billing, and payments; contract admin; procurement, fulfillment and rollouts; sales & marketing support
Own & optimize workflows as needed
Interface with the company’s accounting/finance/tax partner to contextualize transactions, ensuring they have documentation for their needs
Support reporting for leadership, sales, marketing, and finance
Support Board and meeting preparation
Contribute to high priority growth initiatives alongside product, sales and marketing
Own coordination and logistics of cross-team initiatives, events and various other projects
Marketing & People
Assist with the planning & execution of offsites and conferences for Sales/Marketing, Product & Engineering and Company
Assist with People onboarding and offboarding
Optimize workflows as needed
Requirements
2-3 years of experience is preferred. Smarts + drive, hustle, and grind are a must.
Extreme preference for candidates working on the west coast of the US (company hours are anchored to PST). Only candidates in North America will be considered. This position is not eligible for visa sponsorship.
Are you this? Then this will work out well
Self-starter with ability to work independently
Ownership: forward-thinking, strong attention to detail, and follow through
Highish GPA from undergraduate institution
Extremely comfortable with quantitative reasoning
Strong written, verbal and presentation skills
AI-first user and comfort with agentic workflows
Able to manage and maintain multiple projects and tasks
Familiarity with accounting or FP&A a large plus
Travel a few times a year for company offsites and industry events
Job Benefits
Competitive compensation including equity
A remote-first work environment with annual in-person meetups
100% medical, dental, vision
401(k) with company match
Flexible vacation
Parental and family care leaves
Access to an incredible network in the gaming and technology industries