City National Bank

Provides banking, investment, and trust services

Business Banking Manager

Retail & Commercial BankingConfirmed live in the last 24 hours

Full-timeLa Jolla, San Diego, CA, USAIn-person

About the Job

Requirements

A Bachelor's degree or equivalent is required.
A minimum of 10 years of commercial lending or relationship manager experience is required.
A minimum of 3 years of experience managing commercial relationship managers is required.
A minimum of 5 years of credit experience is required.
Demonstrated leadership, management, sales, and marketing capabilities are required.
A good understanding of products and services applicable to the target client segment is required.
A good understanding of the bank's products and services and the overall sales process, including client segmentation and performance measurement, is required.
Excellent knowledge of commercial credit policies and procedures and bank operations policies and procedures is required.
Strong credit analysis and accounting skills are required.
The ability to recruit, develop, and retain strong sales colleagues and effectively manage results through a team is required.
The ability to work autonomously, make sound business decisions, and exercise appropriate authority commensurate with experience and responsibility is required.
The ability to build positive relationships within the Personal & Business Banking Division and throughout the bank, and to establish professional expertise through integrity, dedication, and strategic counsel, is required.
The ability to inspire confidence and respect in staff and motivate colleagues to achieve individual, division, and company goals is required.
Strong written and oral communication skills, including the ability to convey complex concepts clearly and concisely, are required.

Responsibilities

Develop and manage a group of Business Banking Relationship Managers for an assigned region, directing their activities toward regional sales, client service, credit quality, and risk-management goals.
Set individual goals and assist Business Banking Relationship Managers in developing sales plans; monitor performance to ensure goals and objectives are met.
Review and approve transactions within delegated authority for the Business Banking Relationship Managers and, when necessary, assist the region's branches.
Manage regional business banking production, profitability, and credit risk, and help meet loan, deposit, and fee-income goals.
Share responsibility with the Business Banking Manager and Regional Banking Manager for hiring and retaining Business Banking Relationship Managers in the assigned region.
Manage the sales process, including new-client acquisition, referrals, cross-selling, and retention.
Make joint calls with Business Banking Relationship Managers on complex relationships or transactions and, when appropriate, with other sales colleagues.
Coach Business Banking Relationship Managers, identify talent, and develop the region's talent pipeline.
Support other bank departments and colleagues as needed and provide project-management support to the Director of Business Banking.
Promote the bank's business banking brand awareness within the designated market.
Support Regional Banking Managers with leadership activities for the business banking segment.
Participate in internal and external community activities as a bank representative, promoting and attracting colleagues and clients.
Work with each Business Banking Relationship Manager to prepare calling and relationship plans, identifying business opportunities among existing clients and prospects.
Set individual objectives for loan, deposit, and fee-income growth and portfolio contribution, and provide ongoing coaching, counseling, and performance reviews.
Make joint calls on complex relationships or transactions, help develop relationship managers' skills, review transaction structures, and recommend product specialists when needed.
Support negotiations for complex transactions, ensure compliance with bank policy and regulatory requirements, and exercise sound credit and risk judgment.
Support branch colleagues' success in their assigned roles and prepare them for future career advancement.
Represent the bank in civic and community affairs, business and industry organizations, and other professional activities.
Coordinate responsibilities and objectives across product areas, resolve client needs and internal issues, and interface with bank departments and branches in the assigned area.
Monitor and analyze regional business banking results and account activities, review portfolio and client profitability, recommend accounts for further development or elimination, and prepare management reports.
Monitor portfolio quality, risk, and policy adherence, working with appropriate staff departments to resolve issues.
Maintain awareness of competitive products, practices, rates, and market conditions.
Analyze problem credits and recommend solutions to relationship managers to minimize loss exposure.
Support the Director of Business Banking on projects to improve the division's performance in the segment and provide industry-practice expertise for the region and division.
For FINRA-licensed colleagues, review asset-management and brokerage statements with clients; partner with Financial Advisors and/or City National Securities Investment Officers to discuss financial-market conditions, investment alternatives, asset allocation, account results, and strategy changes.

BUSINESS BANKING MANAGER

La Jolla, CA

WHAT IS THE OPPORTUNITY?

Develops and manages a group of Business Banking Relationship Managers (BBRM's) for assigned region. Plans and directs the activities of BBRM's towards attainment of regional goals, including sales, client service and proper credit quality and risk management. Sets individual goals and assists BBRM's in development of their sales plans. Works closely with BBRM's to insure established goals and objectives are met. Reviews and approves transactions within delegated authority for both the BBRM's and when necessary may assist the region's branches. Manages overall business banking production, profitability, and credit risk for the region. Along with RBM's, responsible for the region meeting business banking performance objectives including meeting loan, deposit, and fee income goals. May make joint calls with the BBRM's on more complex relationships and to support their on-going skill development. Insures the BBRM's are providing the CNB exemplary level of service, identifying and promoting solutions to customer needs, and maintaining an active calling program. 80% Shares responsibility with the Business Banking Manager and RBM, for the hiring and retention of BBRMs for their assigned region. Sets objectives, review and approves individual sales plans, and monitor results to conform to sales and service objectives. Manages the sales process including new client acquisition, referrals, cross sell, and retention efforts. Participates in joint calling activity with BBRM's and when appropriate with other sales colleagues. Provides coaching as necessary and identifies and develops BBRM talent pipeline for the region.20% Supports other CNB departments and colleagues as needed. Provides project management support to the Director of Business Banking as needed. Promotes the bank's business banking brand awareness within designated market. May assist RBM's on leadership activities in support of the business banking segment. Participates in internal and external community activities as a representative of CNB, promoting and attracting new colleagues and clients for the bank.

WHAT WILL YOU DO?

1. Works with each BBRM in preparing their calling and relationship plan which would include identification of business opportunities from both existing clients and prospects. Sets individual objectives including loan, deposit, and fee income growth, and portfolio contribution, etc. Provides on-going coaching, counseling, and performance reviews.

2. Makes joint calls with BBRM’s on more complex relationships or transactions and to help further develop the BBRM’s skill set. Reviews structure options with the BBRM’s to maximize opportunities. May recommend bringing in product specialists, as necessary, to help problem solve or structure transactions.

3. Provides support, as necessary in negotiating complex transactions, ensures conformance with Bank policy and regulatory requirements. Ensures sound credit and risk judgment is exercised.

4. Supports the development of branch colleagues to help them be successful in their assigned role and prepare them for future career advancement.

5. Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.

6. Interfaces with other Bank departments including the branches within their assigned area as necessary. Defines responsibilities and coordinates objectives for all product areas in a relationship or transaction. Resolves all client needs and any internal issues.

7. Monitors and analyzes region’s business banking results and account activities. Reviews portfolio and client profitability. Makes recommendations regarding accounts to be further developed or eliminated. Prepares reports for management.

8. Monitors region’s business banking portfolio for quality, risk and adherence to policy. Works with the appropriate staff departments to resolve issues.

9. Maintains awareness of competitive products, practices, rates and changes in market conditions.

10. Analyzes problem credits and provides BBRM with recommendations or solutions to minimize loss exposure.

11. Supports Director of Business Banking on projects designed to further enhance the division’s performance in this segment.

12. Provides industry practice expertise for the region and the division.

**For FINRA licensed colleagues:

**13. Review asset management and CNS Brokerage statements with clients. Partner with Financial Advisors (FAs) and/or the City National Securities (CNS) Investment Officers (IOs) to communicate with clients about current conditions in the financial markets, investment alternatives, asset allocation and results, review asset management and brokerage account statements. Discuss changes to strategies with FA and or CNS IO.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

Bachelor's Degree or equivalent
A minimum of 10 years of commercial lending/relationship manager experience required.
A minimum of 3 years of experience managing commercial relationship managers required.
A minimum of 5 years of credit experience required.

Additional Qualifications

1. Demonstrated strong leadership, management, sales, and marketing capabilities.
2. Good understanding of all products and services applicable to target client segment.
3. Good understanding of all the bank’s products and service and the overall sales process with a focus on client segmentation and performance measurement
4. Excellent knowledge of commercial credit policies and procedures, and bank operations policies and procedures.
5. Strong credit analysis and accounting skills.
6. Demonstrated ability to recruit and develop and retain strong sales colleagues and effectively manage results through a team of colleagues.
7. Has the ability to work autonomously in making sound business decisions and exercises appropriate level of authority commensurate with experience and responsibility.
8. Ability to build positive relationships both within the Personal & Business Banking Division and throughout the bank and capable of establishing professional expertise through integrity, dedication, and strategic counsel.
9. Must be capable of inspiring confidence and respect in staff and motivate colleagues to achieve individual, division and company goals.
10. Strong written and oral communication skills; must be able to convey complex concepts in a clear and concise manner

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary: $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

About the Company

City National Bank

Provides banking, investment, and trust services

City National Bank provides personalized banking, investment and trust services to individuals and businesses, with $93 billion in assets and $106 billion in client assets under management or administration. It offers traditional banking, wealth management and fiduciary services through branches and private banking relationships across markets in California, New York, Tennessee, Georgia, Delaware, Nevada, Washington, D.C., and Miami (as CN Bank). The bank distinguishes itself with a strong local footprint, close integration with its parent Royal Bank of Canada, and a history of community giving, including nearly $10 million donated in 2024. Its goal is to help clients grow and protect their wealth while supporting the communities it serves and expanding its market reach through trusted advisory services.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Los Angeles, CA
Founded: 1953

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