Assistant Operations Manager/Field Supervisor - Landscape Management

Job purpose

• Assist and partner with Operations Manager in leading and managing Field Operations for Landscape Management Division of a multi-million dollar landscape firm.
• Oversee maintenance crews by directing daily, weekly, and monthly operations, optimizing productivity, teaching and training, and assuring proper maintenance and allocation of department equipment and resources.
• Drive quality, excellence in service, and efficiency of execution to assure happy clients, a well-trained team, and profitability.

Duties and responsibilities

• Schedule and route maintenance staff daily & weekly with goal of maintaining 90-95% billable hours with staff.
• Check crew work & properties for quality of workmanship.
• Oversee and check daily job P&L tracking, employee attendance, hours tracking, employee vacation, GPS driving reports.
• Participate in employee evaluations, performance improvement, course correction and disciplinary action as needed.
• Run Maintenance meeting every morning before crews leave for the day
  • Check job progress
  • Assign daily tasks
  • Handle any issues or concerns
• Participate in Garden & Property Managers meeting at end of every work day
  • Check job progress
  • Handle any issues or concerns that pertain to Maintenance crews
• Run Wednesday safety meetings with crews.
• Assure supply stocks are maintained and help facilitate getting them where needed.
• Match invoices with orders.
• Assist crews in performing and completing jobs when needed.
• Provide hands on training and instruction to staff on proper practices and methods to do variety of Landscape Management tasks.
• Assist in equipment purchasing decisions.
• Snow season
  • Manage areas, crews, and individual staff.
  • Route services and assist in problem solving
  • Check & Inspect equipment for issues
  • Assemble sub–contractors for plowing and route them.
  • Order snow plow and supplies
  • Handle dispatching of snow team

Qualifications

• Education: 2- or 4-year degree in related field or equivalent experience.
• Experience: 2 or more years’ experience leading Landscape Management Operations in some capacity. 5 or more years of experience in execution of Landscape Management services.
• Knowledge: Require working and through knowledge of most things landscape maintenance from service execution, to equipment.
• Physical: Must be able to lift 50 lbs, work in extreme weather conditions, and able to assist in all areas of proper landscape management.
• Skills: Leadership/Management skills required, technical/trade related skill pertinent to landscape management: mowing, trimming, bed work, horticultural hand pruning, planting – additional skills in lawn care and lawn renovation, plant care and fertilization irrigation systems, and water features a significant plus. Some computer skills are necessary including:  Word, Excel, Outlook, ability to learn and navigate internet, mobile phone, apps, and learn CRM and estimating software with relative ease.
• Characteristics: Organized, Driven, Self-motivated go-getter, with whatever it takes mentality. Supportive, team player that takes pride in his/her work and the success of the team. Good problem solver and collaborator.
• Professional Certifications: All a major plus.

Working conditions
This position requires adaptability. Days begin in office followed by site visits, job checks, site or crew problem solving and occasionally running a service route.  Days end at the shop, where you are assisting in planning and preparing crews for the following day and 1 or 2 days a week securing and locking shop.

To be considered for this position, the candidate must:

• Be willing and able to work 8-10 hours per day, 5-6 days per week.
• Pass a pre-employment background and driving record check.
• Have reliable transportation to and from work.
• Be authorized to work in the United States.

Supplemental Pay Types:

• Profit sharing
• Team incentives
• Impact Bonuses
• Employee point reward system
• Bonus pay
• Signing bonus

Why Join The Pattie Group, Inc.?
At The Pattie Group, we believe in growing great landscapes and great people. Here are just a few of the benefits you’ll enjoy when you join our team:

• Clear Career Growth Path: Advance your career with opportunities to move up and throughout our team, positioning yourself for amazing personal and team success, supported by our comprehensive in-house training and development programs.
• Commitment to Learning: We invest in our people with 45 hours of paid education annually, including both industry-specific and personal development courses — because learning never stops here.
• Comprehensive Benefits Package:
  • Medical, dental, and vision insurance
  • Short-term disability coverage
  • Life insurance
  • 401(k) retirement plan with Company Matching Contributions
  • Profit-sharing opportunities
  • Paid Time Off and Paid Holidays
• A Culture That Values Fun and Connection:
  • Regular company picnics, parties, team cookouts, and staff baseball games
  • An annual awards banquet to celebrate our team’s hard work and achievements
  • Community involvement offering Charity and Kindness
• Employee Recognition and Rewards to recognize your dedication and contributions.
  • Discounted services, materials, and more!
  • Employee of the month recognition!
  • Team incentives and Profit Sharing

At The Pattie Group, you’re not just joining a company — you’re joining a team that values your growth, celebrates your success, and knows how to have fun along the way.