NOC Operations Engineer
About the job
- At least 3 years of experience in NOC, Network Operations, ISP, Telecommunications, or Network Support.
- Strong knowledge of TCP/IP, IPv4/IPv6, VLANs, DHCP, DNS, NAT, Routing & Switching, SNMP, Syslog, and ICMP.
- Hands-on experience with network troubleshooting and monitoring.
- Knowledge of fiber optics, GPON/XGS-PON, OLT, ONT/ONU, and Wi-Fi.
- Experience with ticketing systems and incident management.
- A technical, technological, or professional degree/diploma in Telecommunications, Networking, Systems, IT, Electronics, or a related field.
- Monitor infrastructure, services, alarms, and network performance.
- Troubleshoot incidents involving LAN, WAN, Internet, fiber optics, GPON/XGS-PON, and Wi-Fi.
- Analyze connectivity issues, latency, packet loss, optical signal levels, and network performance.
- Manage incidents and tickets according to established procedures and SLAs.
- Escalate incidents and coordinate with Engineering, Field Operations, carriers, and vendors.
- Document incidents, actions taken, and solutions implemented.
- Support root cause analysis (RCA) and continuous improvement initiatives.
- Experience with Zabbix, Wireshark, ServiceNow, Grafana, SolarWinds, PRTG, Cisco, Cambium cnMaestro, or equivalent tools.
- Knowledge of Python, PowerShell, APIs, or automation.
About the company
Celerity Fiber is a fiber-optic network and broadband company. The company builds and operates connectivity infrastructure and provides internet, transport, and related network services. It serves businesses, institutions, carriers, communities, and other organizations requiring high-capacity connectivity. Its operating model centers on network construction and service operations coordinated across engineering, field crews, sales, and customer support. Teams work across fiber engineering, construction, splicing, network operations, sales, project management, and service. The organization combines telecommunications infrastructure expertise with practical delivery for connectivity customers.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Navarre, Florida
Founded
2019
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Simplify's Take
What believers are saying
- 2026 marketing emphasizes 24/7 proactive monitoring and instant activation, strong renter appeal.
- Managed WiFi and streaming bundled into properties increase wallet share per community.
- Florida-focused luxury multifamily demand supports expansion without mass-consumer acquisition costs.
What critics are saying
- Private cable operators face brutal pricing pressure from Comcast, AT&T, and Verizon.
- Their website claims can’t be independently verified, risking credibility with enterprise buyers.
- If bulk-contract renewals stall, property-manager churn can erase revenue fast.
What makes Celerity Fiber unique
- Celerity Fiber targets MDUs with fiber-to-the-unit, managed WiFi, and bulk pricing.
- They claim 1,500 properties and 150,000 doors, giving meaningful installed density.
- Florida expertise and concierge-style onboarding create switching friction versus generic ISPs.
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Benefits
- Remote Work Options