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ContactLink Solutions

On-demand interpretation, translation, contact centers.

Bilingual Interpreter - Mandarin-English

Full-TimeUpdated on 10/14/2026
No salary listed
Mid
Taipei City, Taiwan
Remote
Content & WritingTranslation & Interpretation

About the job

Requirements
  • Fluency in English and Mandarin is required.
  • At least 90% English proficiency is required.
  • A steady wired internet connection is required.
  • A USB wired headset is required.
  • A computer running Windows 10 or Mac is required.
  • The interpreter must have strong listening, retention, and note-taking skills to maintain accuracy.
  • The interpreter must render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions.
  • The interpreter must be able to explain cultural concepts to avoid miscommunication when permitted or requested by the client.
  • The interpreter must maintain a quiet and secure work environment.
  • Depending on location, language testing and a background check may be required.
Responsibilities
  • Answer calls professionally and follow the interpreter’s code of conduct.
  • Use vocabulary specific to the relevant industry, particularly healthcare and medicine.
  • Participate in internal professional training.
  • Communicate and report to the team leader.
Desired Qualifications
  • At least one year of interpretation experience is preferred.
  • Note pads, writing utensils, glossaries, and dictionaries are useful tools.

About the company

ContactLink Solutions LLC provides interpretation, translation, and contact center language services. It connects clients with a global network of 3,000+ certified interpreters to deliver video remote interpreting (VRI) and over-the-phone interpreting (OPI) in 250+ languages. Interpreters are matched with organizations through a platform that handles scheduling and delivery, and are paid per minute or per session. The company serves healthcare, legal, education, and enterprise sectors in the US and Canada, focusing on accuracy and cultural sensitivity to bridge communication gaps quickly with industry-ready support.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Wilmington, Delaware

Founded

2022

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Simplify Jobs

Simplify's Take

What believers are saying

  • LinkedIn updated September 1, 2026 lists 60,455 followers and 51-200 employees.
  • Indeed and LinkedIn show 147 jobs worldwide in July 2026, signaling active demand.
  • Karla Ramirez joined as Talent Acquisition Manager in 2026, supporting staffing scale-up.

What critics are saying

  • Reddit threads in 2025 and 2026 accuse ContactLink of opaque hiring and endless loops.
  • ZoomInfo still shows under $5 million revenue and no recent news, limiting resilience.
  • Freelance interpreter supply creates existential churn risk when rivals outbid per-minute rates.

What makes ContactLink Solutions unique

  • ContactLink Solutions spans 250-plus languages across OPI, VRI, and contact center workflows.
  • Its remote freelancer network includes 3,000 certified interpreters and multilingual hiring posts in 2026.
  • The 2026 career page shows hard-to-source roles in ASL, Cantonese, Mandarin, and Uzbek.

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Benefits

  • Remote Work Options
  • Training Programs