Food & Beverage Attendant

Job Description

Provide friendly and efficient food and beverage service, across our signature restaurant, Lombardi - including breakfast to dinner service, conference and events banqueting, and room service delivery.

Lombardi Restaurant, one of Queenstown’s most iconic dining destinations. With breathtaking views across Lake Wakatipu to The Remarkables, this is an opportunity to showcase your warmth, enthusiasm, and flair for service while delivering exceptional experiences to every guest.

As part of our team, you will:

• Provide efficient, friendly, and professional service across the restaurant, bar, and room service
• Share your knowledge of food, wine, and cocktails to elevate guest experiences and maximise sales opportunities
• Ensure every order and interaction reflects genuine hospitality and attention to detail
• Provide quality barista service and occasional support behind our bar
• Take pride in maintaining a polished, welcoming environment for our guests

Qualifications

You will harness your luxury attitude, with humble excellence, a distinguished presence, and elevated emotional intelligence. Your pride and passion will be complemented by:

• Minimum 12 months experience in a luxury hotel, fine-dining establishment.
• Barista or specialty coffee highly regarded.
• Knowledge of wines, spirits and cocktails
• Strong communication skills
• Positive, can-do attitude, with a flair for sales
• Flexibility to work a rotating roster including early mornings, weekends, and public holidays.

Additional Information

Bring passion and dedication to excellence, and we will recognise your contribution with a variety of benefits, rewards and development opportunities:

• We offer competitive pay, plus benefits including daily staff meals and dry-cleaned uniform and laundry allowance, anniversary stays with F&B credit to enjoy.
• Receive unparalleled training, development and support from Accor leadership training programmes.
• Discounted Hotel stays, food and beverage rates and Spa treatments, worldwide - for yourself and for friends and family, across our entire network.
• Be part of a well-established hotel with a strong reputation for providing exceptional service.
• Ongoing reward and recognition incentives and awards.
• Opportunities for further development and worldwide career progression within Accor.
• Refer a friend incentive
• Supportive and friendly working environment.
• EAP, well-being and mental health supports available, progressive policies, including 12 weeks paid parental leave, and rainbow inclusive policies and practices.
• Take part in social activities and community involvement initiatives through the year.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

Guaranteed 30 hours per week, day, evening and weekend shifts. Starting at $29.15/hour