IT Support Technician
About the job
- Previous experience in a similar role.
- Excellent technical knowledge of IT systems, networks, and devices.
- Strong problem-solving skills and ability to troubleshoot technical issues.
- Ability to work independently and as part of a team.
- Excellent communication skills, both verbal and written.
- Customer-service orientation with a professional attitude.
- Minimum Diploma in Information Technology or a related field.
- Provide technical support, onsite and offsite, for retail locations and the back office.
- Set up new IT devices and ensure their proper functioning.
- Maintain and upgrade existing systems and networks.
- Handle back-end processes for opening new stores.
- Manage inventory of IT devices.
- Coordinate and communicate with vendors.
- Evaluate and test hardware and software.
- Document IT processes.
- Travel to different locations for job tasks.
- Perform other ad hoc IT tasks as required.
About the company
Decathlon Singapore sells sports equipment, clothing and footwear through stores and an online shop for beginners and experienced athletes. Its range covers activities from cycling and hiking to swimming and team sports, drawing on the Decathlon group's family of sport brands. Experience stores include areas where customers try equipment, while smaller collection stores connect online orders with local pickup. The business earns revenue from product sales to individuals and bulk purchases by schools, companies and other organisations. Singapore operations began online in 2014; they belong to the Decathlon group, founded in 1976 and headquartered in Villeneuve-d'Ascq, France.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
1976
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Simplify's Take
What believers are saying
- Part-time retail benefits include gear savings: Singapore Central Cluster specialists receive a 20% discount on all Decathlon products.
- Freelance restringers avoid equipment costs: Singapore supplies the professional stringing machine, tools and materials onsite.
- E-commerce interns get store immersion: Singapore's six-month placement includes one week of retail induction.
What critics are saying
- Inventory shifts disrupt regular hours: Singapore SGLab Flow of Goods specialists must accept early mornings or overnight work.
- Year-end pay depends on local results: Singapore West Cluster Sport Leaders' profit sharing tracks country performance.
- Internship eligibility is narrow: Singapore e-commerce applicants must be current bachelor students available full-time for six months.
What makes Decathlon Singapore unique
- The group controls more than shelves: Decathlon integrates product design, production and distribution.
- Singapore has regional reach: its supply team serves more than seven Southeast Asian countries.
- Resale has a national commercial structure: Singapore combines buyback, upcycling and second-hand sales across stores and online.
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