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Kognitiv

Post-go-live Workday consulting and support

Workday Payroll Architect - AMS/Post Production Support

Implementation & Technical Account ManagementPosted on Nov 9
Full-timeNo salary listed

About the Job

Requirements

  • At least 6 years of experience as a consultant leading and deploying Workday implementations or supporting Workday post-production or AMS services.
  • Deep knowledge of data analysis, security, reporting, Workday Payroll modules, including pay component configuration, taxes, accounting, payroll reporting, FLSA, flat sum bonus, retro, payroll business processes, EIBs, and data conversion, and at least one Workday HCM module.
  • Ability to lead workstreams on large-scale projects through the full project lifecycle, from initial scoping and planning through discovery, design, testing, and go-live.
  • Broad business and technology understanding and deep awareness of industry trends in ERP, HR, finance, and/or payroll.
  • Proven ability to influence clients, employees, and executive management.
  • Commitment to delivery excellence and client satisfaction, with ability to understand client needs and build relationships.
  • Excellent verbal and written communication skills, including clear and effective communication with customers and colleagues in a remote working environment.
  • Ability to prioritize and organize work to meet timeliness and quality standards with little supervision, and to manage timelines, deadlines, and goals.
  • Experience managing global teams in a people-management or program/project-management capacity.
  • Ability to understand both the big picture and individual needs.
  • Understanding of project scope and details of a project plan, and ability to identify and communicate risks, issues, performance concerns, and resource needs to internal and external stakeholders.
  • Experience implementing complex, practical business solutions under competing deadlines and priorities while maintaining attention to detail.
  • Ability to lead multiple concurrent projects and prioritize conflicting demands with little supervision.
  • Willingness and ability to mentor, coach, and direct other consultants.
  • Ability to develop improvements to tools and processes.
  • Understanding of client satisfaction and its application in servicing clients, communicating client feedback to senior team members, and following internal processes when responding to client needs.
  • Ability to work in a fast-paced environment and adapt to frequent change.
  • Advanced Microsoft Excel skills.
  • Ability to meet travel requirements of less than 5% annually.
  • Applicants must have work authorization in the country where they apply that does not now or in the future require visa sponsorship for employment authorization.

Responsibilities

  • Serve as a subject matter expert on strategic, high-impact projects from strategic planning through stabilization, with no supervision.
  • Provide subject matter expertise on key process decisions related to the industry and areas of expertise.
  • Lead multiple concurrent, large, complex Workday solutions and projects for a global customer base; design, configure, test, and implement business requirements across multiple Workday Payroll modules.
  • Manage project scope, quality, timeline, communication, and overall delivery; provide oversight, guidance, instruction, learning opportunities, and coaching to team members.
  • Conduct client working sessions to gather, understand, and analyze business requirements; assess client needs and propose recommendations or alternative solutions to meet client goals.
  • Advise clients on best practices, recommend process improvements, and implement system enhancements.
  • Consult on touchpoints, dependencies, and integration aspects across multiple Workday areas to provide comprehensive client solutions.
  • Understand country-specific regulatory and statutory requirements and how they can be met with Workday.
  • Lead portions of client sales meetings as a subject matter expert and scope potential projects within areas of expertise.
  • Work with internal teams and clients to identify and resolve issues that may affect project scope or go-live, and ensure alignment across project plans and allocated budgets.
  • Discuss and articulate lessons learned, Workday best practices, and Kognitiv's point of view.
  • Suggest new approaches to deploy Workday efficiently and effectively.
  • Contribute to the organization's knowledge management repository through Q&A, documented deliverables, Workday knowledge-sharing sessions, and regular sharing of best practices.
  • Act as a mentor and coach for less experienced team members.
  • Meet role-specific key performance indicators, including utilization targets, service-level agreements, and customer satisfaction scores.
  • Complete tasks quickly and accurately in a fast-paced environment.
  • Demonstrate Kognitiv's 'act like an owner' core value in all aspects of work.
  • Communicate client feedback to senior team members and follow internal processes when responding to client needs.

About the Company

Kognitiv

Post-go-live Workday consulting and support

Kognitiv provides simplified Workday consulting and post-go-live support. After a Workday implementation, many partners move on, leaving clients with maintenance and enhancements issues. Kognitiv addresses this by offering on-demand Workday expertise without long-term contracts, complex rate cards, or minimum spend requirements. Clients pay only for what they need, when they need it, for tasks such as rolling out new features, handling system updates, or adding new divisions, with the ability to quickly scale the team as workload demands. The company’s goal is to help clients maintain, optimize, and expand their Workday system over time, ensuring continuous value and smoother use of the Workday ecosystem.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Newton, MA
Founded
2016

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