Tax Engagement Controller Senior Manager
No salary listed
Expert
Bengaluru, Karnataka, India
In Person
Operations & Logistics
About the job
Requirements
- Demonstrate strong experience managing shared services across procure-to-pay, order-to-cash, and record-to-report processes.
- Possess a solid understanding of global enterprise resource planning platforms such as SAP, Oracle, and Microsoft Dynamics 365.
- Bring hands-on expertise in financial modeling, particularly for contract negotiations and renewals.
- Lead strategic discussions with EY leadership and client stakeholders.
- Build and maintain client relationships as a trusted advisor.
- Articulate engagement success stories and support client visits and business development efforts.
- Take end-to-end accountability for engagement financials, including EY internal financial performance and client contractual and statement-of-work commitments.
- Meet or exceed financial targets while maintaining compliance with contractual obligations.
- Lead and implement service delivery transformation initiatives to drive efficiency and value for clients.
- Identify continuous improvement opportunities across processes and delivery models.
- Support innovation by embedding best practices and automation initiatives.
- Act as a people leader with proven experience managing multicultural and geographically dispersed teams.
- Communicate vision, strategy, and goals across engagement teams.
- Provide coaching and guidance to team members across GDS locations to enhance performance and development.
- Partner with the GDS FMS leadership team to support service line initiatives and strategic priorities.
- Contribute to organizational growth through knowledge sharing, capability building, and internal initiatives.
- Hold a Chartered Accountant, CPA, ACCA, CMA, or equivalent professional qualification.
- Have 15–20 years of experience in finance and accounting, including at least 5 years in R2R leadership or process ownership roles.
- Have proven experience in automation-led process transformation, process design, and capability development.
- Have hands-on experience with digital platforms, ERP migrations, and analytics implementations.
Responsibilities
- Build governance across all towers for an engagement and serve as the single point of contact for the Engagement Partner, working with Tower Global Process Owners to deliver quality and efficiency.
- Drive engagement transformation and ensure required performance metrics are achieved.
- Serve as a key point of contact for the customer and Engagement Partner.
- Identify pull-through opportunities to increase revenue and total net revenue, and collaborate with onshore engagement partners to close them.
- Assist onshore partners in strategizing contract renewals and scope expansions.
- Determine the optimal mix of service delivery locations, local versus central.
- Collaborate with Global Process Owners to onboard talent and ensure project objectives are met during pursuit, transition, data migration, implementation, and delivery phases.
- Identify scope creep and establish processes to price out-of-scope work.
- Work closely with the project management office on change request notifications and billings.
- Drive engagement economics by tracking budget versus actuals, analyzing fees and margins, issuing PSMs, and monitoring timely client billing to minimize unbilled amounts.
- Collaborate with Global Process Owners to drive service transformation.
- Lead client visits, showcase EY FMS capabilities, and organize workshops focused on process improvements and transformation.
- Enhance EY’s value proposition to clients, including cash flow, working capital, and margin improvements.
- Promote EY strategic initiatives and support client adoption.
- Devise and maintain robust governance structures with clients and EY management.
- Monitor adherence to contractual key performance indicators and service-level agreements.
- Manage escalations, perform root cause analysis, and resolve client issues.
- Conduct annual client feedback surveys and identify improvement areas.
- Maintain data integrity and confidentiality, supporting governance around EYI My Doc.
- Periodically assess service delivery effectiveness through tracker and checklist reviews.
Desired Qualifications
- Prior exposure to multi-country delivery, client governance, and transition projects.
About the company
EY is a global professional services firm that offers consulting, assurance (audits), tax, and transaction advisory services to a wide range of clients including corporations, SMEs, and government entities. It earns fees for these services and uses its industry expertise and a worldwide network to help clients optimize operations, manage risk, and achieve sustainable growth. EY differentiates itself through its scale and reach, industry specialization, focus on end-to-end services, strategic alliances, and emphasis on innovation and sustainability, including improving audit quality and addressing digital economy needs and supply chain visibility. The company’s goal is to help clients navigate complex regulatory and business environments, transform finance and tax functions, and drive efficiency and resilience across their operations.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
London, United Kingdom
Founded
1991
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Simplify's Take
What believers are saying
- EY.ai Agentic for Sales launched March 2, 2026 with Snowflake and Canva.
- EY uses client-zero deployments, scaling Copilot across 400,000 people by May 2026.
- EY’s 2026 AI assurance push monetizes client demand for governance, controls, and risk reviews.
What critics are saying
- Sabah filed RM2.4 billion audit-negligence claims against EY on July 30, 2026.
- EY set aside £188 million in March 2026 after NMC, Shell, and Made.com scrutiny.
- Repeated audit failures can destroy trust, trigger client defections, and shrink the franchise permanently.
What makes Ernst & Young unique
- EY Canvas processes 1.4 trillion journal-entry lines across 160,000 global audits.
- EY-Microsoft invested US$1b+ in May 2026 to industrialize enterprise AI delivery.
- EY launched agentic audit AI on April 7, 2026, spanning Assurance and AI assurance.
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Benefits
- Professional Development Budget
- Flexible Work Hours
- Remote Work Options