Senior Technical Program Manager - Amazon’s Worldwide Design and Engineering, Advanced Concept Team

Description

Amazon's Worldwide Design & Engineering (WWDE) organization is seeking a Senior Technical Program Manager to join our Advanced Concept Team. This team drives system-level design for early-stage fulfillment center concepts — defining next-generation automation solutions before they enter traditional design phases, at the intersection of business strategy, product development, and engineering feasibility.

You will lead complex, cross-functional program initiatives that transform early-stage concepts into executable programs — coordinating across multiple engineering organizations and partner technology teams. This role requires navigating highly ambiguous problem spaces where business problems, program strategy, and technology solutions are not yet defined. You will own the organizational mechanisms and operational processes that enable the team to execute effectively — driving rhythm, accountability, and resource alignment. You will present program strategies to senior leadership and manage the full lifecycle of concept-to-implementation programs, ensuring next-generation fulfillment systems are feasible, scalable, and deliver measurable business impact.



Key job responsibilities
- Lead end-to-end program management of complex, multi-team concept development initiatives across multiple automation and fulfillment technology domains

- Drive program execution across engineering organizations, resolving conflicts and building consensus on key program objectives

- Partner with engineering teams to ensure business objectives are translated into actionable technical requirements and functional specifications

- Manage program dependencies, risks, and critical path across diverse technical workstreams; proactively identify and resolve blockers

- Facilitate design reviews and architectural discussions, ensuring cost/schedule/performance trade-offs align with organizational goals

- Build executive-level program documentation (business cases, concept approvals) and present to senior leadership

- Drive stakeholder alignment across partner technology teams from ideation through design approval

- Establish team mechanisms (WBRs, program cadences, design review gates) that create operational rhythm and accountability

- Lead strategic planning and resource allocation — defining priorities, balancing headcount, and deploying capacity against highest-impact opportunities

A day in the life
Your mornings involve facilitating deep dives into technology trade-offs and partner team execution plans — resolving conflicts and aligning teams to deliver on senior leadership goals. Afternoons shift between concept approval meetings, unblocking cross-team dependencies, and working sessions refining program requirements. You also serve as the operational backbone of the team — running weekly syncs, maintaining the portfolio tracker, flagging resource conflicts, and partnering with leadership on strategic planning and prioritization. No two days are the same.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
The WWDE Advanced Concept Team defines and develops next-generation fulfillment center concepts before they enter firm engineering and construction phases. We drive network-impacting initiatives, develop functional requirements, and build the business cases that shape Amazon's fulfillment infrastructure investment. We integrate system-level thinking across process flow, automation, building systems, and associate experience — partnering with engineering and product teams to evaluate emerging technologies and validate feasibility. Our work directly shapes the template architectures deployed across Amazon's global network.

Basic Qualifications

- 6+ years of technical product or program management experience
- 6+ years of working directly with engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering
- Bachelor's degree in engineering, computer science or equivalent

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience in system design
- Experience with retrofits, launches, or automation deployments, or experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.