Sun King

Off-grid solar home systems provider

Zonal Training Manager

Corporate & Technical TrainingUpdated on Nov 13

Full-timeMorogoro, TanzaniaNo salary listed

About the Job

Requirements

Strong knowledge of sales and collections techniques and customer engagement.
Proven experience in sales and collections training, preferably in the solar energy or PayGo industry.
A bachelor's degree in education, business administration, communications, Excel, LMS, and web delivery tools such as Microsoft Word, PowerPoint, and Outlook.
Proficiency in communicating and coordinating field training activities.
Ability to provide constructive feedback and coaching to improve business-related issues.
Familiarity with CRM systems, sales tools, and data-related tools.
Ability to travel across Tanzania for field training-related sessions.

Responsibilities

Develop and implement field training programs for Energy Officers and Partners to enhance sales performance, collections, and customer satisfaction.
Work with the Country Training Manager and stakeholders to design and update field training programs customized for Energy Officers and staff, ensuring alignment with their specific needs.
Facilitate hands-on field onboarding and shadowing for new Regional Mentors, overseeing their integration into the role.
Monitor Regional Mentor activities during field training sessions with Field Staff and Energy Officers, ensuring alignment with organizational goals.
Guide Regional Mentors on optimizing training schedules and techniques, and resolving field difficulties to enhance their key performance indicators.
Evaluate Energy Officer and Field Staff performance after training sessions, identifying strengths, areas for improvement, and development requirements.
Offer constructive feedback and recommendations to enhance field staff skills and overall performance.
Market training opportunities to Field Staff, highlighting benefits to drive participation while aligning with overall sales and collections strategies.
Coordinate with senior members to integrate field training initiatives with broader sales and collections goals.
Maintain precise documentation of field training activities, attendance, and outcomes for Country Training Managers.
Generate routine reports detailing training progress, key insights, and improvement suggestions to support ongoing development.
Stay informed about solar industry trends and technological advancements to keep field training programs aligned with industry developments.
Manage training material procurement and vendor coordination, ensuring materials are appropriately utilized and maintained.

Job Location: Morogoro

The team you would join:

Sun King Learning's delivery team consist of highly skilled, passionate and devoted professionals, who are in charge of the transfer of products and services knowledge, processes, soft skills, systems and applications and the promotion of professional attitudes amongst Field and Office Based staff, to facilitate learning and development for immediate and future business growth.

About the role

The Zonal Training Manager at Sun King will develop and implement field training programs for Energy Officers and Partners, aiming to enhance sales performance, collections, and customer satisfaction. They are pivotal in ensuring that field staff are adequately prepared and equipped with the essential skills and knowledge to excel in their roles.

Work with the Country Training Manager and stakeholders to design and update field training programs customised for Energy Officers and Staff, ensuring alignment with their specific needs.
Facilitate hands-on field onboarding and shadowing for new Regional Mentors, overseeing their integration into the role.
Monitor Regional Mentor activities during field training sessions with Field Staff and Energy Officers, ensuring alignment with organisational goals.
Guide Regional Mentors on optimising training schedules, and techniques, and resolving field difficulties to enhance their Key Performance Indicators (KPIs).
Evaluate Energy Officer and Field Staff performance post-training sessions, identifying strengths, areas for improvement, and development requirements.
Offer constructive feedback and recommendations to enhance their skills and overall performance in the field.
Market training opportunities to Field Staff, highlighting benefits to drive participation, while aligning with overall sales and collections strategies.
Coordinate closely with senior members to ensure seamless integration of field training initiatives with broader sales and collections goals.
Maintain precise documentation of field training activities, attendance, and outcomes for Country Training Managers.
Generate routine reports detailing training progress, key insights, and improvement suggestions to bolster ongoing development efforts.
Stay abreast of solar industry trends and technological advancements to keep field training programs aligned with industry developments.
Manage training material procurement and vendor coordination, ensuring materials are appropriately utilized and maintained.

Strong knowledge of sales and collections techniques and customer engagement.
Proven experience in sales and collections training, preferably in the solar energy or PayGo industry.
A bachelor's degree in education, business administration, communications, Excel, LMS, and web delivery tools such as Microsoft Word, PowerPoint, and Outlook.
Proficiency in communicating and coordinating field training activities.
Ability to provide constructive feedback and coaching to improve business-related issues.
Familiarity with CRM systems, sales tools, and data-related tools.
Ability to travel across Tanzania for field training-related sessions.

About the Company

Sun King

Off-grid solar home systems provider

Sun King designs, manufactures, distributes, and finances solar home energy products for off-grid communities in Africa and Asia. Its range includes solar lanterns and solar home systems with inverters and storage that can power lights, radios, phones, and household appliances, all financed through a pay-as-you-go model with small mobile money installments after a low upfront payment. The company differentiates itself with an end-to-end approach—handling product design, manufacturing, distribution, and financing—supported by a large field-agent network and strategic acquisitions like PayGo Energy to expand into clean cooking. Its goal is to increase energy access by helping households leapfrog kerosene and unreliable grids, aiming to reach millions of homes and businesses, including over 2 million in Ethiopia by 2030.

Company size: 1,001-5,000
Company stage: Debt Financing
Total funding: $864.9M
Headquarters: Chicago, IL
Founded: 2008

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