Executive Assistant to the CRO & CFO

Position Overview

The Executive Assistant to the Chief Revenue Officer (CRO) & Chief Financial Officer (CFO) serves as a strategic business partner responsible for maximizing the effectiveness, focus, and operational efficiency of a global revenue executive. This role extends well beyond traditional administrative support and requires strong business acumen, executive presence, sound judgment, and the ability to proactively manage competing priorities in a fast-paced, revenue-driven environment.

The Executive Assistant acts as an extension of the CRO & CFO's office, ensuring priorities are surfaced, decisions are supported, communication flows effectively, and critical business initiatives remain on track. Success in this role requires exceptional organizational skills, proactive problem-solving, discretion, and the ability to coordinate across global teams and stakeholders.

Location: Boston-based or nearby (ideal) / Eastern Time preferred

Requirements:

• Flexibility to support a globally distributed leadership team across time zones
• Current passport and ability to travel as needed
• Availability to respond to time-sensitive business matters outside standard business hours when required

Key Responsibilities

Executive Partnership & Leadership Support

• Serve as a trusted advisor and strategic partner to the CRO & CFO.
• Anticipate needs, identify potential challenges, and proactively develop solutions.
• Optimize the CRO & CFO's time, focus, and decision-making through effective prioritization and coordination.
• Manage and triage executive communications, ensuring critical priorities receive timely attention.
• Raise emerging priorities, flag risks, bottlenecks, and delays, and drive appropriate follow-up.
• Prepare executive briefings, agendas, meeting materials, and decision-support documents.
• Track key initiatives, commitments, action items, and deliverables to ensure accountability and execution.
• Handle highly confidential and sensitive information with discretion and professionalism.

Executive Inbox & Communication Management

• Proactively manage the CRO & CFO's inbox and communication flow.
• Prioritize incoming requests, identify urgent matters, and ensure timely responses.
• Surface critical business issues requiring executive attention.
• Draft communications and coordinate follow-up across internal and external stakeholders.
• Monitor commitments and escalate unresolved items that may impact business objectives.

Global Calendar Management

• Own and manage a highly complex global calendar spanning multiple time zones.
• Balance executive leadership meetings, customer engagements, board interactions, investor meetings, travel schedules, and strategic priorities.
• Exercise strong judgment when managing scheduling conflicts and competing demands.
• Coordinate effectively with executives, sales leaders, customers, partners, and external stakeholders.
• Ensure the CRO & CFO's time is aligned to the highest-value business opportunities and revenue priorities.

Global Travel Management

• Plan and execute complex domestic and international travel arrangements.
• Develop optimized travel schedules that maximize customer engagement and business impact.
• Coordinate flights, accommodations, transportation, visas, travel documentation, and contingency plans.
• Partner with regional teams to ensure productive and efficient travel itineraries.
• Manage travel disruptions and last-minute changes with urgency and professionalism.

Event & Meeting Management

• Lead the planning and execution of executive-level meetings and events, including:
• Global Sales Meetings
• Customer and Partner Events
• Sales Leadership Offsites
• Executive Roundtables and Dinners
• Revenue Organization Meetings
• Manage venues, vendors, budgets, communications, logistics, attendee coordination, and executive preparation.
• Deliver seamless event experiences that support business objectives and stakeholder engagement.

Stakeholder & Cross-Functional Coordination

• Serve as a central coordination point across the revenue organization.
• Build strong relationships with executive leadership, sales leaders, customers, partners, and cross-functional teams.
• Facilitate communication, alignment, and follow-through across distributed teams.
• Represent the CRO & CFO's office with professionalism, credibility, and sound judgment.
• Drive execution by ensuring stakeholders remain informed, aligned, and accountable.

Administrative & Operational Excellence

• Manage expenses, invoices, procurement activities, and administrative processes.
• Support leadership meetings, quarterly business reviews, planning cycles, and organizational initiatives.
• Maintain operational trackers, reporting tools, and executive workflows.
• Continuously identify opportunities to improve efficiency, streamline processes, and enhance executive effectiveness.
• Establish and maintain systems that improve visibility into priorities, commitments, and follow-up actions.

Required Skills & Competencies

• Exceptional organizational, planning, and prioritization abilities.
• Advanced executive calendar and travel management expertise.
• Strong executive presence and communication skills.
• Proven ability to manage competing priorities with sound judgment.
• Experience supporting high-growth, fast-paced organizations.
• Ability to proactively identify issues, risks, and dependencies.
• Strong attention to detail and follow-through.
• High degree of discretion and professionalism.
• Ability to influence outcomes and drive accountability without direct authority.
• Comfortable operating across multiple time zones and global teams.
• Adaptability and resilience in rapidly changing environments.

Experience & Qualifications

• 7+ years of experience supporting senior executives, preferably within revenue, sales, or go-to-market organizations.
• Demonstrated success supporting global leadership teams.
• Significant experience planning and executing executive-level meetings and events.
• Extensive experience coordinating complex domestic and international travel.
• Proficiency with Google Workspace and modern productivity tools.
• Experience working with confidential business information and executive communications.

Working Style & Expectations

• Highly proactive and solutions-oriented.
• Operates with urgency while maintaining accuracy and professionalism.
• Anticipates needs rather than reacting to requests.
• Comfortable making decisions and exercising independent judgment.
• Maintains composure under pressure and during periods of ambiguity.
• Acts as a trusted extension of the CRO's leadership office.
• Demonstrates flexibility to support global business needs and executive priorities.

Success in This Role Looks Like

• The CRO & CFO's time is consistently aligned to strategic and revenue-generating priorities.
• Critical communications, decisions, and follow-ups are managed proactively.
• Inbox management is efficient, organized, and focused on business impact.
• Risks, delays, and bottlenecks are identified and escalated before they become issues.
• Global travel and executive events run seamlessly.
• Stakeholders experience clear communication, strong coordination, and timely execution.
• Business priorities remain visible, organized, and moving forward.