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RHONDOS

Builds software to monitor and secure SAP systems

Dynatrace Platform Engineer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in India

About the Job

Requirements

  • A bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
  • One to three years of experience in Application Performance Management, observability, or related IT infrastructure roles.
  • At least one year of hands-on experience implementing and administering Dynatrace or comparable application-performance-management or observability tooling.
  • Practical experience with at least one major cloud platform: Amazon Web Services, Azure, or Google Cloud Platform, and with containerization technologies such as Docker or Kubernetes.
  • Working knowledge of one or more programming or scripting languages: Java, .NET, Python, or JavaScript.
  • Working knowledge of distributed systems, microservices, and modern web application architectures.
  • Strong analytical and problem-solving ability to diagnose complex performance issues under pressure.
  • Excellent written and verbal communication skills, including translating technical findings into business impact for non-technical stakeholders.

Responsibilities

  • Lead PowerConnect App implementation, configuration, and customization within Dynatrace to extend observability into SAP environments.
  • Customize and maintain PowerConnect's dashboard library, log processing, and metric extraction rules to reflect each customer's SAP landscape and business processes.
  • Onboard applications, infrastructure, and cloud workloads, including AWS, Azure, or GCP, Kubernetes, and Docker, for full-stack monitoring.
  • Design, build, and maintain custom dashboards, alerting profiles, workflows, and analytics using Dynatrace Query Language and Grail.
  • Monitor application performance and availability, and lead troubleshooting and root-cause analysis using Davis AI causal insights.
  • Configure Synthetic Monitoring, Real User Monitoring, APM, and Log Monitoring to address observability gaps.
  • Conduct health assessments and architecture reviews, and deliver actionable best-practice recommendations.
  • Integrate Dynatrace with IT service management and collaboration tools such as ServiceNow, Jira, and Slack.
  • Support OpenTelemetry and distributed-tracing initiatives across microservices architectures.
  • Partner with Product Development and Product Support teams and drive continuous improvement in system functionality and reliability.
  • Lead customer and internal enablement workshops, training sessions, and operations review meetings.
  • Maintain technical documentation, implementation guides, and runbooks.
  • Mentor junior consultants and contribute to internal observability standards and best practices.

Desired Qualifications

  • Dynatrace Certified Associate or Dynatrace Certified Professional certification.
  • Prior consulting, client-facing, or project management experience.
  • Familiarity with OpenTelemetry, Grail/DQL, and Davis AI-driven anomaly detection.
  • Experience with SAP environments, including S4HANA, ECC, BW, PI/PO, or HANA, and PowerConnect or similar SAP-to-observability integration tools.
  • Experience with continuous integration and continuous delivery tooling such as Jenkins, GitHub Actions, or GitLab CI/CD, and infrastructure-as-code tools such as Terraform or Ansible.
  • Exposure to relational database technologies such as Oracle, SQL Server, or DB2.
  • ITIL Foundation certification or familiarity with IT service management processes.

About the Company

RHONDOS

Builds software to monitor and secure SAP systems

RHONDOS builds software and runs consulting projects for enterprises that need to monitor and secure their SAP systems. Its PowerConnect product collects operational logs, performance metrics and business data, then sends them to tools such as Splunk, Dynatrace and Elastic for analysis. Customers use that information to investigate outages, watch business processes and detect suspicious activity across on-premises and cloud environments. The company sells PowerConnect alongside advisory, implementation and managed services, with an on-demand subscription for access to its in-house technical consultants. Founded in 2017, RHONDOS is headquartered in Portland, Oregon.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Portland, OR
Founded
2017

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