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TalentPop

Manages customer-service teams to boost revenue

Web Designer

Product DesignConfirmed live in the last 24 hours
Part-time$9 - $10 /hr

About the Job

Requirements

  • At least 2 years of professional web design or web production experience.
  • Hands-on experience building and editing WordPress websites with Elementor, including using existing Elementor templates and following established layouts and design standards.
  • Experience loading and formatting website copy, images, and other assets.
  • Ability to manage multiple website projects and revision requests while meeting deadlines.
  • Basic HTML and CSS knowledge for troubleshooting and small adjustments.
  • Strong understanding of responsive web design.
  • Strong attention to detail when loading, formatting, and reviewing content.
  • A portfolio showing WordPress websites or pages built, updated, or maintained, with a brief explanation of the candidate’s contribution and whether existing templates were used.
  • Clear, professional communication and comfort receiving feedback and making revisions.

Responsibilities

  • Build and update responsive WordPress pages using existing Elementor templates, client specifications, and brand guidelines.
  • Load, format, and organize website content, including copy, images, and other assets, accurately and consistently.
  • Complete design revisions and page updates efficiently in a production environment.
  • Manage multiple website projects and revision requests simultaneously while meeting production deadlines.
  • Maintain existing client websites, resolve basic issues, and flag more complex technical problems to the appropriate team member.
  • Follow established Elementor templates, layouts, and design standards when building and updating pages.
  • Prepare and optimize images and other web assets for performance.
  • Apply basic SEO best practices when loading and formatting content.
  • Review pages for content accuracy, formatting consistency, working links, responsiveness, and functionality across devices and browsers.
  • Submit completed work for internal review and incorporate feedback into final deliverables.
  • Work with the Project Manager and Marketing Team to understand scope, requirements, and production priorities.
  • Communicate progress, revision requests, questions, blockers, and deadlines.
  • Complete assigned updates and post-launch fixes within the requested scope.

Desired Qualifications

  • Experience in a digital marketing or advertising agency production environment.
  • Experience with Divi or Livecanvas.
  • Experience implementing basic SEO principles in web pages.
  • Proficiency with Adobe Creative Suite or Figma for preparing web assets.
  • Basic understanding of UX/UI principles.
  • Experience with HVAC, home services, or similar industry websites.
  • Comfort using AI tools as part of the production workflow.

About the Company

TalentPop

Manages customer-service teams to boost revenue

TalentPop is a customer service management agency that supports more than 450 fast-growing e-commerce brands. It provides end-to-end services to build, manage, and optimize customer service teams and operations, aiming to turn customer service interactions into revenue opportunities. Its product works by recruiting and training support agents, deploying and managing multichannel customer service operations, and continuously optimizing processes, staffing, and performance to deliver high-quality service at scale. TalentPop differentiates itself by focusing specifically on e-commerce brands at growth stages, offering comprehensive, hands-on management rather than simple outsourcing, and aligning service outcomes with revenue goals. The company’s goal is to help brands grow by improving customer satisfaction, increasing retention, and generating additional revenue through support interactions.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
California, United States
Founded
2020

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