Field Service Technician - Generalist Service Representative 1

Field Service Technician - Generalist Service Representative I

Schneider Electric – Secure Power Services Division

Position Type: Full‑Time

Department: Secure Power Services

Location - Dublin, Ireland

Position Overview

Schneider Electric is seeking a highly motivated and technically proficient Field Service Technician to support our Secure Power Services Division. This position is responsible for delivering professional installation, commissioning, maintenance, and repair services across Schneider Electric’s Secure Power product portfolio. The successful candidate will have a strong commitment to service excellence, technical accuracy, and operational safety.

Responsibilities

• On‑Site Service Delivery

Provide high‑quality technical support to customers, ensuring all work is performed in accordance with Schneider Electric standards, procedures, and safety requirements.

• Installation & Commissioning

Oversee and coordinate the work of subcontractors to ensure installations meet specified requirements.

Conduct system commissioning activities independently, confirming full functionality and compliance.

• Maintenance & Corrective Repairs

Perform scheduled preventive maintenance and respond to unplanned service needs for UPS systems, STS, PDUs, battery systems, and associated monitoring solutions.

Diagnose technical issues and implement effective corrective actions.

• Customer Support

Provide customers with clear technical guidance, best‑practice recommendations, and system improvement opportunities.

Communicate effectively with stakeholders to ensure a positive service experience

• Business Development Support

Identify potential opportunities for additional services, upgrades, or lifecycle enhancements to promote the business growth.

• On‑Call Rota

Participate in the 24/7 on‑call rota (post‑training), attending customer sites at short notice to resolve urgent issues.

The candidate will be part of a team reporting to the Secure Power Team Leader and will be required to travel to the customer site to perform their tasks, the applicant must be willing to travel and stay away from home from time to time – depending on the location and duration of works. As the Schneider Electric installed base will need to be supported countrywide. The candidate must have good communication skills as they will be interacting with a wide range of people.

Candidate Profile

• A background in electrical engineering, electronics, or a related technical field (or equivalent experience).

• Strong diagnostic, analytical, and problem‑solving skills

• You must have an Electrical/Electronic Engineering Diploma/Degree.

• Product specific training will be provided at Schneider Electric’s training centres in France; the candidate must be able and willing to travel to these locations.

• Experience of Schneider Electric products advantageous.

• Relevant experience working in an electrical environment would advantageous.

• Excellent communication and interpersonal skills.

• The ability to work both independently and collaboratively in customer environments.

• Must comply with all safety policies, practices, and procedures

• Participate in proactive team efforts to achieve departmental and company goals.

• Must be able to stand, walk, and sit for extended periods of time

• Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc.

• Must be able to lift and carry heavy objects up to 50 pounds

• Clear verbal and written communication skills.

• A valid full driver's license.

What we offer you:

• Competitive salary & Bonus Scheme,
• 28 Days Annual Leave + Public Holidays,
• Private Health Care,
• Pension Scheme and Life Assurance
• Worldwide Employee Share Ownership Programme,
• Various Health & Wellbeing Support Options, Employee Assistance Programme.
• Cycle to Work Scheme
• CareerHub (internal mobility opportunities + access to mentors & projects globally),
• Learning Portal and much more.
  

At Schneider Electric, Diversity & Inclusion is at the heart of our organisation, it's an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve. As a result, our teams are stronger to drive the company's future.

We are proudly participating in the Disability Confident Program offering support to people in the workplace who consider themselves living with a disability.

Apply now:
Please submit an online application to be considered for any position with us. You know about us, so let us learn about you! Apply today.

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At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this Ireland based position, the expected pay range is EUR 43,200 - EUR 64,800 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the Ireland. Our pay ranges are determined by the local market.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, support for chronic conditions, and confidential counseling for life’s challenges.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares, and retirement savings plans for your future.

Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.

Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.

Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our  IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.