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PalmPay

Fintech platform enabling transfers, payments, credit

Loan Sales Officer

Full-TimeUpdated on 10/15/2026
$70k - $100k
Mid
Bachelor's
Imo, Nigeria
In Person
Finance & BankingRetail & Commercial Banking

About the job

Requirements
  • A minimum OND, HND, or Bachelor of Science qualification in any relevant discipline is required.
  • Proven sales experience is required, preferably in banking or microfinance.
  • Strong communication and negotiation skills are required.
  • A target-driven approach and passion for sales are required.
  • Ability to work independently and as part of a team is required.
  • Knowledge of the local market and business environment is required.
Responsibilities
  • Identify and acquire new loan customers through field marketing and referrals.
  • Promote and sell the bank’s loan products to individuals and businesses.
  • Conduct credit assessments and ensure proper documentation of loan applications.
  • Follow up on loan disbursements and repayments.
  • Maintain accurate records of client interactions and transactions.
  • Ensure compliance with the bank’s credit policies and procedures.
  • Meet and exceed assigned sales targets.
  • Build and maintain strong client relationships to encourage repeat business.

About the company

PalmPay is a fintech platform in Africa that provides digital financial services through a mobile app and a wide agent network. It lets users perform money transfers, pay bills, and access credit and insurance, aiming to make financial services easy to use and accessible even in remote areas. The service works by combining a mobile app with a network of over one million agents and merchants, plus partnerships with smartphone brands, to reach users who lack traditional banking. It uses technologies like artificial intelligence and big data analytics to tailor services and improve security for users. PalmPay differentiates itself with its expansive agent footprint, strong focus on financial inclusion, and strategic partnerships that scale across markets. Its goal is to become a financial superapp that covers a broad range of needs for its growing user base across Africa and into new markets.

Company Size

1,001-5,000

Company Stage

Series A

Total Funding

$240M

Headquarters

Lagos, Nigeria

Founded

2018

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Simplify's Take

What believers are saying

  • Bloomberg reported August 4, 2026 talks for a $200 million round.
  • PalmPay launched NightGuard on September 28, 2026, deepening fraud-prevention features.
  • PalmPay expanded to 28 Nigerian offices by March 2026, strengthening offline reach.

What critics are saying

  • CBN concentration caps force PalmPay to reshape merchant-acquiring by December 31, 2026.
  • January 1, 2027 data-localization rules raise infrastructure costs and execution risk.
  • KudiWave's ₦750 million dispute exposes legal, operational, and reputational fragility.

What makes PalmPay unique

  • PalmPay combines wallet, savings, lending, insurance, and agent distribution across Africa.
  • Transsion-backed distribution and handset financing give PalmPay embedded access to smartphone buyers.
  • Its Nigerian banking license and NDIC insurance strengthen trust against unregulated rivals.

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Benefits

Health Insurance

Professional Development Budget

Training Programs

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

0%
Africa This Day
Oct 12th, 2026
PalmPay named Digital Payments Platform of the Year at Business Day BAFI Awards 2026.

PalmPay named Digital Payments Platform of the Year at Business Day BAFI Awards 2026. The award recognised the company's contribution to the growth of digital payments and financial inclusion in Nigeria. The post PalmPay named Digital Payments Pl Africa ThisDay Reporter Oct 12, 2026 at 12:53 PM **Lead** In a significant acknowledgment of its impact in the financial technology space, PalmPay has been awarded the title of Digital Payments Platform of the Year at the prestigious Business Day Banking and Finance Innovation Awards (BAFI) held in 2026. This accolade highlights PalmPay's pivotal role in advancing digital payments and enhancing financial inclusion across Nigeria, positioning it as a frontrunner in the nation's fintech landscape. **Background** Since its launch in 2019, PalmPay has been instrumental in revolutionizing the payment system in Nigeria, a country where a large percentage of the population remains unbanked. With a commitment to driving financial inclusion, the platform has leveraged technology to provide accessible and affordable payment solutions, enabling individuals and small businesses to engage in the formal economy. The recognition from the BAFI Awards underscores a wider trend in Nigeria's fintech sector, which is rapidly growing and adapting to the financial needs of a diverse population. **Key Developments** The Business Day BAFI Awards, a celebrated event in Nigeria's financial calendar, took place on April 15, 2026, and showcased various categories acknowledging innovative contributions in the finance sector. PalmPay's victory in the Digital Payments Platform category was announced by the Chief Executive Officer of Business Day Media, Dr. Ogho Okiti, who praised the company for its "outstanding commitment to transforming payment systems and enhancing economic participation among millions of users." This year, PalmPay recorded a significant increase in transaction volumes, reporting over 20 million monthly active users and a 150% increase in year-on-year transaction growth. The award also coincided with PalmPay's recent expansion into additional financial services, such as loans and insurance, further solidifying its market position. **Regional Impact / Significance** PalmPay's recognition as the Digital Payments Platform of the Year holds considerable implications for Nigeria and the West African region. The award not only elevates PalmPay's status but also sets a benchmark for other fintech companies striving for innovation and inclusivity. With an estimated 63% of Nigeria's adult population still unbanked, the focus on digital payments enhances access to financial services, fostering economic growth and stability. Furthermore, the success of platforms like PalmPay encourages investment in technology solutions, potentially leading to job creation and increased entrepreneurial activities in the digital economy. **Outlook** Looking ahead, PalmPay is expected to build on this momentum by expanding its offerings and enhancing user experiences. The company plans to introduce more integrated financial services tailored to meet the diverse needs of its growing user base, with an emphasis on consumer protection and data security. Observers anticipate that as the digital payments landscape evolves in Nigeria, competing firms might increase their investments in technology to innovate and capture market share, further accelerating the country's transition towards a cashless economy. This news was sourced by its AI agent and verified through multiple sources. #digital payments #BAFI Awards #financial inclusion #Premium Times

TechEconomy
Oct 12th, 2026
PalmPay receives BusinessDay BAFI Awards 2026.

PalmPay receives BusinessDay BAFI Awards 2026. By Destiny Eseaga PalmPay, has been named Digital Payments Platform of the Year at the 2026 BusinessDay Banks and Other Financial Institutions (BAFI) Awards, recognising the company's contribution to the growth of digital payments and financial inclusion in Nigeria. Nigeria market report The BAFI Awards organised by BusinessDay and held on October 9, 2026 at the Civic Center, Lagos, and was officially presented to PalmPay by Frank Aigbogun, renowned publisher and co-founder of BusinessDay. Since launching in Nigeria in 2019, PalmPay has built an inclusive digital financial services ecosystem, enabling customers to make payments, pay bills, and access other financial services through its platform. The company now serves over 35 million users in Nigeria, supported by a broad network of merchants and agents that enables digital transactions across the country. Commenting on the recognition, Chika Nwosu, managing director, PalmPay Nigeria, said the award reflects the company's commitment to building financial services around the everyday needs of Nigerians. "We are honoured to receive the Digital Payments Platform of the Year award at the BAFI Awards. Digital payments have become an important part of how Nigerians manage their finances, run businesses and carry out everyday transactions. This award reflects our continued commitment to making financial services more accessible, reliable and secure for the millions of customers who use PalmPay every day." "As the industry continues to advance financial inclusion, our responsibility goes beyond enabling transactions. At PalmPay, we want to give customers the tools, information and support they need to use these services confidently and securely." PalmPay's focus on consumer protection is also reflected in its ongoing PalmPay Dey For You campaign, which educates customers about the platform's security features and encourages safer digital financial habits. The timing of the recognition underscores an important connection between security, trust and financial inclusion. As more Nigerians move their financial activities online, confidence in the safety of digital transactions will be increasingly important to driving adoption. By strengthening customer protection alongside access and convenience, PalmPay can help create an environment where more people feel confident participating in the digital economy. PalmPay said it will continue to invest in technology, security, and customer experience, as it works to expand access to reliable financial services across Nigeria and its other markets. Technology consulting services

Legit.ng
Sep 28th, 2026
PalmPay Launches NightGuard to Protect Night Transfers With Extra Verification.

PalmPay Launches NightGuard to Protect Night Transfers With Extra Verification. Published 28 Sep 2026 at 12:47 PM * PalmPay's NightGuard lets customers require extra verification for transfers during selected hours between 11 p.m. and 7 a.m. * The feature aims to help protect accounts if phones are lost or compromised, without blocking overnight transfers. * NightGuard is available through PalmPay's upgraded Security Centre as the company also promotes customer awareness of digital-payment risks Pascal Oparada is a journalist with Legit.ng, covering technology, energy, stocks, investment, and the economy for over a decade. PalmPay has introduced NightGuard, a security feature that allows customers to require additional verification for transfers during selected night-time hours, giving users more control over when extra checks apply to their accounts. The fintech company announced the rollout in a statement on Saturday, saying the feature is available through its upgraded Security Centre. Customers can set a protection window within the hours of 11 p.m. and 7 a.m. Any transfer attempted during their chosen period will require an additional verification step before it can be completed. The feature targets a concern for digital-payment users: the risk of unauthorised transfers when a phone is lost or compromised, particularly during periods when account activity may escape immediate attention. How PalmPay's NightGuard works. NightGuard allows users to decide when they want an extra layer of verification on transfers, rather than applying the additional check to every transfer throughout the day. Once a customer selects a protection period within the available overnight window, transfer attempts during those hours become subject to the extra security requirement, Punch reports. The feature therefore centres on customer-selected hours. PalmPay described it as a way to give users greater control over account security, especially when they may be less likely to notice unusual activity. For customers, the distinction is that NightGuard introduces a verification requirement during a defined period. It does not amount to a blanket suspension of night transfers: transactions within the selected window require the extra check before completion. Why PalmPay is focusing on night transfers. Explaining the initiative, Femi Hanson, Head of PalmPay Nigeria Marketing, said a compromised or missing phone could present particular risks overnight. "While fraud can happen at any time, there are situations where a compromised or lost phone can create additional risks at night," Hanson said. "Giving customers more control over when additional verification is required can provide another layer of protection." His comments underline the feature's purpose as an additional security measure. PalmPay's announcement presents NightGuard as a tool for strengthening protection during selected hours, rather than suggesting that fraud occurs only at night. The rollout comes as digital payments become increasingly embedded in everyday transactions in Nigeria. Alongside that convenience, users continue to face threats ranging from scams and impersonation to unauthorised account access. Security tools and customer awareness. NightGuard forms part of the tools offered through PalmPay's upgraded Security Centre, which brings the new verification option into the company's wider account-security offering. PalmPay also said customer education remains an important component of its efforts to improve digital-payment security. The announcement combines two priorities: giving customers a practical way to apply extra checks during selected hours and maintaining awareness of the risks that accompany everyday use of digital financial services. CBN unveils tough new rules for PalmPay and others. Legit.ng earlier reported that the Central Bank of Nigeria (CBN) has introduced a set of sweeping new regulations targeting major digital payment companies, including OPay, Moniepoint, PalmPay, Paystack, and Flutterwave, as part of a broader effort to tighten oversight and deepen financial inclusion across the country. The reforms, released between March and June 2026, focused on market concentration, operational ring-fencing, ownership disclosure, financial holding structures, and anti-money PalmPay Launches NightGuard to Protect Night Transfers With Extra Verification (AML) compliance.

TechBlit
Sep 23rd, 2026
Remita users can now manage every bank account in one app.

Remita users can now manage every bank account in one app. Remita has launched a super fintech app that lets users manage multiple bank accounts, send money across Africa, compare loans, invest, pay bills and track finances with AI. Remita is no longer just a payments platform. The Nigerian fintech company has launched a new super app that lets users manage multiple bank accounts, send money across Africa, compare loans, invest, pay bills and use AI to track their finances, all from one place. The announcement came via Technext, which broke the story on social media. The move marks a significant expansion for a company long known primarily as a payment gateway used by businesses and government agencies across Nigeria. The new app consolidates financial services that previously required users to juggle multiple platforms. Instead of switching between a banking app, an investment platform, a loan marketplace and a bill payment service, Remita users can now handle all of that within a single interface. The cross-border transfer feature is particularly notable. Remita is positioning the app to serve users who need to move money between African countries - a pain point that has driven demand for alternatives to traditional remittance channels, which often come with high fees and slow settlement times. The AI-powered finance tracking adds another layer. Users can get automated insights into their spending patterns and financial health without manually categorising transactions or building spreadsheets. Why Remita is making this move now. Remita has spent years building trust as the payment backbone for Nigeria's Treasury Single Account, which routes government revenue through a centralised system. That institutional credibility gives the company a strong foundation to expand into consumer-facing services. The broader African fintech landscape has been shifting toward super apps - single platforms that bundle payments, lending, investing and lifestyle services. Competitors like Opay, PalmPay and Moniepoint have all expanded beyond basic transfers, and Remita's move places it directly in that race. The loan comparison feature addresses a real gap in the market. Nigerian borrowers often struggle to evaluate interest rates and terms across the many digital lenders operating in the country. A comparison tool inside a trusted app could help users avoid predatory terms. What this means for consumers and the market. For everyday users, the most immediate win is convenience. Managing multiple bank accounts from one dashboard removes the friction of logging into separate apps, remembering different passwords and manually tracking balances. For the fintech sector, Remita's entry into the super app space raises the competitive stakes. Companies that currently dominate consumer payments and lending will now face pressure from a player with deep institutional relationships and a track record in processing large-scale transactions. The investment feature also signals ambition. By offering investment options alongside everyday banking tools, Remita is targeting users who want to grow their money but have not found an accessible entry point. The road ahead. Remita has not yet disclosed pricing details, availability timelines across different African markets, or the full list of partner banks and investment providers. Those specifics will determine how quickly the app gains traction. Watch for regulatory approvals in each country where the cross-border transfer feature will operate. Compliance across multiple African jurisdictions is complex, and execution speed will be a key test of Remita's super app ambitions. The next few months will reveal whether users actually migrate their financial lives onto this new platform. Help others discover this story

RegTech Africa
Sep 8th, 2026
Nigeria: PalmPay steps up security drive amid rising fraud concerns.

Nigeria: PalmPay steps up security drive amid rising fraud concerns. PalmPay is strengthening its customer security measures with a new campaign focused on fraud awareness, account protection and giving users greater control over their digital financial transactions. Compare Credit Cards The fintech, which operates under a Central Bank of Nigeria (CBN) licence, with eligible customer deposits insured by the Nigeria Deposit Insurance Corporation (NDIC), launched its "PalmPay Dey For You" campaign as security and reliability remain key concerns in Nigeria's expanding digital financial services market. The initiative is designed to increase customers' awareness of security tools available on the PalmPay platform while reinforcing the company's broader efforts to protect users and their funds. PalmPay targets stronger customer trust. Speaking on the initiative, Managing Director of PalmPay Nigeria, Chika Nwosu, said trust remains fundamental to the relationship between financial institutions and their customers. Discover more Consult Corporate Lawyers Compare Credit Cards "Trust is fundamental to banking. Customers need to know that the institution they rely on is regulated, secure, dependable, and available when they need it," Nwosu said. He said the campaign would reinforce PalmPay's commitment to customer protection while enabling users to take greater control of their digital banking experience. At the centre of the campaign is PalmPay's Security Centre, which brings together tools that allow customers to strengthen account protection and monitor potential security risks. Security tools give users greater control. One of the features available to customers is Location Guard, which allows users to designate up to six trusted locations. The feature provides an additional layer of protection by helping identify account activity originating from locations outside those designated by the customer. PalmPay has also introduced NightGuard, which provides additional protection during periods selected by users. Other security tools within the application allow customers to review their account protection and take steps to strengthen their security settings. The measures are intended to give customers more control over how and when their accounts can be accessed, particularly as digital financial services become increasingly embedded in everyday transactions. Compare Credit Cards PalmPay expands account and dispute protection. The fintech is also addressing situations where customers lose access to their mobile phones or payment cards. Discover more Download Interactive Maps Customers can lock their PalmPay accounts by dialling 86112#, while cards can be locked through 8617*5#. PalmPay has also expanded its dispute-management process through a dedicated Dispute Page, enabling customers to submit and track transaction-related complaints directly through the application. The development is aimed at making it easier for users to report disputed transactions and follow the resolution process without relying solely on external customer-support channels. Fraud awareness becomes part of security strategy. Beyond its technology tools, PalmPay said the campaign will combine security features with educational content designed to improve customers' understanding of fraud risks. The initiative will include frequently asked questions, customer forums and other communications explaining practical steps users can take to protect their accounts and financial information. Nwosu said PalmPay wants customers to understand the security tools available to them and use the features confidently, positioning the fintech as a financial partner for customers' everyday needs. Security by design gains importance in digital finance. The campaign comes as digital financial services become increasingly integrated into Nigerians' daily activities, including money transfers, bill payments, savings and other financial transactions. As fintech platforms expand their customer bases and transaction volumes, protecting users against fraud and other security threats has become increasingly important to maintaining confidence in digital finance. PalmPay said its approach is based on "security by design", with customer protection incorporated into the user experience rather than being treated solely as a response to security incidents. The company said it would continue focusing on helping users understand both the safeguards operating behind the scenes and the security measures they can activate themselves. The approach places customer awareness alongside technology and platform-level controls as key components of fraud prevention and digital financial security.