Catering Sales Manager

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities.   Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.   Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana

What you will have an opportunity to do:

Description

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities.   Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.   Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana

The Catering Sales Manager position is responsible for Help clients turn celebrations, meetings, and special occasions into memorable experiences at OKANA Resort & Indoor Waterpark. We are seeking a proactive, results-driven Catering Sales Manager to grow catering revenue through new business development, strong client relationships, and effective sales follow-through.

This position sells weddings, social events, corporate catering, and other assigned business, including wedding associated guest room blocks. The ideal candidate takes initiative, works independently, and collaborates effectively with our Sales, Events, and Operations teams.

Qualifications

·         At least three years of catering sales experience, preferably in a hotel, resort, or event venue.

·         Bachelor’s degree or equivalent relevant experience.

·         Demonstrated ability to generate new business, negotiate contracts, and achieve sales goals.

·         Strong communication, presentation, organization, and time management skills.

·         Ability to manage multiple opportunities, prioritize effectively, and follow through with minimal supervision.

·         Familiarity with sales and catering systems and standard office software.

·         Availability for occasional evenings, weekends, local networking events, and business travel as needed.

Key Responsibilities

• Meet or exceed established catering and associated guest room revenue goals.
• Proactively generate new business through prospecting, networking, referrals, and community involvement.
• Respond promptly to inquiries, qualify opportunities, and maintain consistent follow-up to convert leads into confirmed bookings.
• Conduct engaging site tours and client presentations that showcase the resort’s event spaces, amenities, and services.
• Develop proposals, negotiate terms within established guidelines, and prepare accurate contracts.
• Recommend menus, event spaces, and enhancements that meet client needs and maximize revenue.
• Maintain accurate account records, sales activities, booking details, and revenue forecasts in the sales system.
• Coordinate a thorough handoff to the Events team, clearly communicating contractual commitments and client expectations. Assist with event detailing when assigned.
• Build repeat and referral business through ongoing client relationships and post-event follow-up.
• Partner with resort departments to deliver a seamless client experience and resolve concerns constructively.

What Success Looks Like

·         You consistently build a qualified pipeline, meet revenue goals, and maintain accurate, timely documentation. You take ownership of your work, bring solutions to challenges, and communicate clearly with clients and colleagues. Your bookings reflect both the client’s needs and the resort’s business objectives.

Work Environment and Physical Requirements

This position operates in a fast-paced resort environment and routinely uses standard office equipment. The team member must be able to move throughout the property, conduct extended site tours, attend off-site appointments and industry events, and work a flexible schedule that may include early mornings, evenings, weekends, and holidays based on business needs. Occasional travel is required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

What are we looking for?

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.