Full-Time
Senior Manager
Oracle Financial Applications
Posted on 7/1/2025
Verint
1,001-5,000 employees
CX automation software and services platform
Compensation Overview
$150k - $165k/yr
Remote in USA
Remote
Remote role in the United States; EST work hours preferred.
 Finance & Banking (1) |
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- Education: Bachelor’s degree in accounting, Finance, Information Systems, or equivalent professional experience.
- Oracle Applications Expertise: 10-12+ years of comprehensive experience in the implementation, configuration, upgrade, integration, localization and enhancement of Oracle Financials and Supply Chain applications (EBS R12) at a Global level.
- Project Leadership: 6+ years of proven leadership managing end-to-end Oracle Application projects across the full SDLC—from requirements gathering to go-live and hyper care support.
- People Management: 6+ years of progressive experience in leading and developing high-performing teams, including administrative responsibilities.
- Functional Proficiency: Deep expertise in GL, AP, AR, FA, CM, OM, Inventory, Service Contracts, EBTAX, AGIS, SLA and HCM modules including Core HR, SS, Workflow, Compensation, along with tools such as Orbit and Power BI.
- Process Knowledge/Finance Operations: Strong understanding of end-to-end business processes including Quote-to-Order, Order-to-Cash, Procure-to-Pay, Record-to-Report, Applicant-to-Hire, and Employee Lifecycle Management, Budgeting, Financial Consolidation, and Forecasting etc.
- Change Management: Demonstrated ability to drive user adoption and change across Oracle Applications.
- Business Acumen: Skilled in aligning Oracle solutions with business objectives by leveraging industry best practices, product expertise, and strategic insight. Adept at managing stakeholder relationships and serving as a trusted liaison between Finance and IT.
- Vendor & Partner Collaboration: Experienced in systems integration and managing external partnerships, including vendor oversight and performance measurement.
- Collaboration: Strong communicator with a collaborative, solution-oriented mindset and cross-cultural sensitivity aligned with Verint’s core values.
- Mobility: Willingness to travel domestically and internationally up to 10%.
- Other: Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.
- This is a US remote role with a preference to working EST.
- Lead and manage a global team (employees and contractors) responsible for the implementation, support, configuration, and enhancement of Oracle EBS (R12.2.x) across Finance and Supply Chain modules.
- Provide strategic and hands-on functional leadership across modules including AP, AR, FA, GL, SLA, OM, EBTAX, AGIS, CM, Configurator, and Service Contracts, Install base, Pricing throughout the SDLC.
- Collaborate with cross-functional stakeholders to ensure seamless application operations, Build business case & prioritize enhancements aligned with the long-term roadmap, and drive critical improvements.
- Develop and execute short- and long-term technical architecture roadmaps, ensuring timely, cost-effective, and high-quality delivery.
- Partner with SMEs, analysts, engineers, and architects to conduct strategic analysis and present solution options that meet business needs.
- Oversee multiple concurrent projects, ensuring alignment with PMO standards, change management, and operational excellence.
- Drive automation through Robotic Process Automation (RPA) and identify opportunities to digitize internal and client-facing services.
- Ensure compliance with IT audit controls, manage data governance, and support internal/external audits across Oracle, Concur, and related systems.
- Collaborate with vendors and partners to optimize licensing, reduce total cost of ownership, and enhance user adoption through targeted training programs.
- Stay current with industry best practices, Oracle advancements, and emerging cloud technologies to inform strategic decisions.
- Lead SIT and UAT cycles, define and monitor SLAs and KPIs, and escalate risks as needed.
- Foster a high-performance culture through recruitment, coaching, performance management, and succession planning.
- Contribute to annual budgeting and ensure cost-effective execution of all initiatives.
- Additionally, knowledgeable and capable of seamlessly stepping in to lead Oracle HCM-related applications, projects, and teams as needed
- Oracle Cloud Certification (preferred).
- Proven expertise in Oracle Cloud ERP modules (Nice to have)
- Additional experience with Oracle HCM modules (Cloud and/or EBS).
- Familiarity with emerging technologies, including AI and Robotic Process Automation (RPA), and awareness of competitive product offerings
Verint provides software and services for customer experience (CX) automation through an open platform that combines AI-powered applications, bots, analytics, large language models, and automated workflows to analyze business intelligence from customer interactions. The platform ingests data from customer touchpoints and uses AI, analytics, and LLMs to extract insights, then runs automated workflows and bots, integrating with a client’s applications, telephony, and data lakes for deployment and ongoing optimization. What sets Verint apart is its interoperable, enterprise-grade platform paired with deep integrations and a SaaS delivery model, enabling scalable CX automation within existing systems. Its goal is to help organizations improve customer experiences and contact-center performance by turning interactions into actionable insights and efficient, automated processes.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Town of Huntington, New York
Founded
1994
Simplify's Take
What believers are saying
- Thoma Bravo $2B acquisition merges Verint and Calabrio, creating WEM duopoly.
- Dave Rhodes CEO appointment February 24, 2026, drives autonomous AI strategy.
- Dialpad partnership enables real-time WFM integration for enterprise contact centers.
What critics are saying
- NICE advances faster in Agentic AI, eroding Verint market share within 12-24 months.
- Post-merger layoffs cause talent exodus, crippling AI development in 3-6 months.
- Thoma Bravo cuts R&D budget, delaying Da Vinci updates in 12-18 months.
What makes Verint unique
- Verint Open Platform integrates AI bots like Genie Bot and TimeFlex Bot seamlessly.
- Post-merger, Calabrio customers access Verint bots without infrastructure migration.
- Serves over 80 Fortune 100 companies with modular CX automation applications.
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Benefits
Remote Work Options
Professional Development Budget
Company News
Verint, a customer experience automation company, has appointed Teresa Anania as Chief Customer Officer. Anania brings over 25 years of enterprise software experience and will oversee customer success across Verint and Calabrio customer bases. Anania previously served as Chief Customer Officer at Sophos and Zendesk, and held senior customer success roles at Autodesk. She will focus on delivering measurable business outcomes for customers using the Verint CX Automation Platform. Reporting directly to CEO Dave Rhodes, Anania will manage global customer success, professional services, support and renewals. Verint serves more than 80 Fortune 100 companies with its AI-powered customer experience solutions. The appointment reflects the company's emphasis on translating platform capabilities into measurable customer results.
Verint has expanded access to its AI-powered bots for Calabrio customers, three months after announcing the merger between the two companies. Starting today, Calabrio customers can use Verint's AI bots through the Verint CX Automation Platform without migrating or replacing existing infrastructure. Calabrio customers now have access to several Verint tools, including Genie Bot for conversational intelligence, TimeFlex Bot for workforce scheduling, Agent Copilot Bots for automating agent workflows, and Intelligent Virtual Assistant for autonomous customer interaction resolution. The integration allows Calabrio customers to enhance their workforce management investments with AI capabilities, whilst Verint customers gain access to Calabrio's workforce and analytics solutions. The combined platform serves over 80 Fortune 100 companies. Verint will demonstrate the integrated platform at Enterprise Connect in Las Vegas from 10-11 March.
Dave Rhodes takes the helm at Verint following acquisition by Thoma Bravo. Analyst Relations · Market Strategy The unified force in CX automation: Verint and Calabrio. $2B Acquisition Value 30+ Years of IP Data 2 Top-Tier Peers Left Dave Rhodes has been named the Chief Executive Officer of Verint, effective February 24, 2026. This appointment marks the final phase of the operational integration following the $2 billion acquisition of Verint by private equity firm Thoma Bravo, which closed in late 2025. Rhodes, who previously led Calabrio, will now steer the combined entity under a unified Verint brand as it attempts to redefine the Workforce Engagement Management (WEM) category through autonomous AI. The new leadership: Dave Rhodes. Dave Rhodes brings a technical and operational pedigree focused on scaling enterprise software during periods of intense market transition. His background is rooted in scaling high-growth software businesses and a specialized understanding of the WEM and CX sectors. Executive Background Previously served as CEO of Sauce Labs and Calabrio (September 2024). Held senior roles at Unity Technologies and Autodesk. Succession Path Succeeds interim CEO Mike Lipps (now Chairman). Follows the advisory transition of long-time leader Dan Bodner. The Founding stories: bridging security and cloud. Verint: The Legacy of Actionable Intelligence Verint's history began in February 1994 with the incorporation of Interactive Information Systems Corporation. Initially a business unit of Comverse Technology, it was renamed Comverse Information Systems in 1996 and later became Comverse Infosys in 1999. Renamed Verint Systems and taken public on the NASDAQ in 2002, the firm navigated a complex journey including a 2007 delisting and 2010 relisting. After decades of providing intelligence for security and enterprise, it spun off Cognyte in 2021 to focus purely on CX. Calabrio: The Cloud-Native WEM Disruptor Calabrio emerged in 2007 as a spin-off from Spanlink Communications. While legacy players focused on large-scale hardware recording, Calabrio focused on cloud-accessible workforce management for the mid-market. Following acquisitions by KKR (2016) and Thoma Bravo (2021), it became the engine for this current market consolidation. Strategic outlook: the "Big two" Era. For years, the WEM market was defined by the "Big Three": Verint, NICE, and Calabrio. With the unification of Verint and Calabrio under a single brand, the market has shifted from a three-way race to a dominant duopoly. NICE remains independent, but the competition is now a race to "Agentic AI" - specialized bots that handle end-to-end customer workflows by leveraging Calabrio's deep performance data and Verint's Da Vinci engine. The 5-Year Strategy: Shashi B expect the combined Verint to move toward a singular, bot-centric subscription model. The goal is to reduce organizational friction by managing human agents and AI bots through the same workforce engine, effectively ending the era of WEM as a standalone category. Sources. * Fisher, Rhys. "Thoma Bravo Closes Verint Deal." CX Today, 10 Dec. 2025. Link * "Verint Names Dave Rhodes as CEO." GuruFocus, 24 Feb. 2026. Link * "Verint History: Founding and Milestones." Zippia. Link About Shashi Bellamkonda Shashi Bellamkonda is a renowned AI and marketing strategist and a Principal Research Director at Info-Tech Research Group. With 20 years of tech marketing experience, Shashi has served as a CMO for several startups, working closely with C-suite leaders to create and deliver revenue directly impacted by marketing. He has set up best practices for collaboration between sales, marketing, and customer success in the context of customer journeys. Disclaimer: This blog reflects my personal views only. AI tools may have been used for research support. This content does not represent the views of my employer, Info-Tech Research Group.
Verint named TrustRadius Buyer's Choice for Contact Center CX Automation based on customer reviews. Recognition from customers highlights Verint's stronger, faster, measurable Business Outcomes. Verint, The CX Automation Company, today announced it won two TrustRadius 2026 Buyer's Choice awards based on customer reviews. Most notably, Verint CX Automation earned top ratings in the Contact Center category. A perennial winner across multiple categories, Verint was recognized by customers as a 2026 award winner for: "Verint is redefining what's possible in customer experience by bringing the power of AI and automation together," said Allyson Havener, chief marketing officer at TrustRadius. "Winning the 2026 TrustRadius Buyer's Choice Award for CX Automation highlights how customers trust Verint to help them deliver smarter, more seamless experiences at scale." The Buyer's Choice awards are based entirely on customer feedback via TrustRadius, a leading B2B technology review platform and industry standard for unbiased recognition of excellent technology products. Verint's CX Automation win demonstrates that its customers are experiencing stronger, faster and measurable AI business outcomes, now. "We're honored to be recognized by TrustRadius as a Buyer's Choice award winner, reflecting the strong, measurable business outcomes our customers are achieving," said Anna Convery, chief marketing officer at Verint. "This underscores our commitment to delivering AI-powered results, setting Verint apart in the contact center space." About TrustRadius TrustRadius is a buyer intelligence platform for business technology. Verint Systems enable buyers to make confident decisions, through comprehensive product information, in-depth customer insights, and peer conversations. Verint Systems help technology brands capture and activate the authentic voice of customers to improve their products, build confidence with prospects, and engage in-market buyers to improve ROI. Founded by successful entrepreneurs and headquartered in the technology hub of Austin, Texas, TrustRadius is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures. About Verint Verint(R) is a leader in Customer Experience (CX) Automation, serving a customer base that includes more than 80 of the Fortune 100 companies. The world's most iconic brands use the Verint Open Platform and its team of AI-powered bots to deliver tangible AI Business Outcomes, Now(TM) across the enterprise. Verint is uniquely positioned to help brands increase CX Automation with its differentiated, AI-powered Open Platform; driving enhanced customer engagement, increased efficiency and reduced costs across contact centers, back offices and digital channels. Verint, The CX Automation Company(TM), is proud to be Certified(TM) by Great Place To Work(R). Learn more at Verint.com. VERINT, VERINT DA VINCI, VERINT OPEN CCAAS, THE CX AUTOMATION COMPANY, THE CUSTOMER ENGAGEMENT COMPANY AND THE ENGAGEMENT CAPACITY GAP are trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.
Verint, The CX Automation Company, has entered into a definitive agreement to be acquired by Thoma Bravo, a leading software investment firm.