Dispatcher
IBEX
Dispatcher
IBEX
Biotech company: antibodies and gene therapy
As a Dispatcher, you are the nerve center of our operation.
Your mission is simple:
Get the right technician to the right customer at the right time—every single day.
You'll:
● Coordinate communication between technicians, customers, and leadership
● Strategically manage the dispatch board to maximize efficiency and customer
satisfaction
● Anticipate challenges before they happen and adjust plans accordingly
● Use your knowledge of Northern Virginia to create smart routing decisions
● Balance customer expectations, technician strengths, and company goals
● Think 2-3 moves ahead, just like a chess player
● Keep work orders, schedules, and invoicing flowing smoothly through our technology
platforms
● Bring energy, professionalism, and positivity to Mission Control every day
You might be the right fit if you:
● Have 2+ years of dispatching experience (HVAC, Plumbing, Electrical, or Home Services
preferred)
● Know Northern Virginia like the back of your hand
● Stay calm when things get busy
● Love solving problems and making quick decisions
● Communicate clearly and confidently
● Naturally think ahead instead of reacting behind
● Believe teamwork wins championships
● Embody Curiosity, Ambition, Responsibility, and Empathy
Ibex Biosciences focuses on discovering, validating, and producing biotechnology solutions for health and ecological challenges. Its product portfolio includes therapeutic antibodies, gene therapy, and stem cell programs, as well as diagnostic antibodies for Immunohistochemistry (IHC) to improve biopsy accuracy. The company advances its products by conducting exploratory R&D on projects that may not yet be validated in public research, then develops and commercializes these technologies through licensing, partnerships, and direct sales to healthcare and research institutions. A key differentiator is Ibex’s diversified, internally driven pipeline and its mix of therapeutics and diagnostics, alongside active engagement in grant funding and patenting. The company’s goal is to bring proprietary biotech innovations to market to enhance patient outcomes and health-related research, addressing significant cancer-related and other health challenges.
Explore more opportunities at IBEX