Novant Health

Integrated health network with care facilities

Protective Services Officer

Security Guarding & PatrolPosted on Nov 9

Full-timeWilmington, NC, USANo salary listed

About the Job

Requirements

A high school diploma or GED is required.
IAHSS Basic and/or Advanced Training Certification must be obtained within 12 months of hire.
An NCPPSB Armed Security Officer Registration Permit must be obtained within 12 months of hire and maintained in accordance with annual training and qualification standards.
NC state-approved, facility-specific restrictive interventions training must be completed within 3 months of hire.
BLS/CPR must be obtained within 90 days of hire and maintained throughout employment; candidates must meet applicable Life Support Training Policy NH-HR-3096 requirements.
Successful completion of an FMRT Psychological Evaluation is required before starting work.
Public contact experience, basic computer skills, radio and telephone communication skills, and accurate report-writing skills are required.
Candidates must successfully complete organizational, departmental, field, in-service, Emergency Management, skills validation, and competency training.
A valid driver's license in the candidate's state of residence is required, along with compliance with Novant Health vehicle-use requirements and prompt reporting of motor vehicle-related charges and criminal complaints.
Candidates must have no criminal record.

Responsibilities

Respond to emergency calls for assistance and ensure rapid, professional incident resolution.
Monitor behavioral health units and provide direct support to clinical staff in high-acuity environments.
Participate in firearms training and other healthcare-specific security programs to maintain a safe, therapeutic setting.

Desired Qualifications

Healthcare public safety or police experience is preferred.
Security, law enforcement, or military experience is preferred.

What We Offer

Opportunities are available at multiple locations throughout our Coastal region.

Why officers choose Novant Health:

Competitive Benefits and Total Rewards Package on day one.
Strong Reputation: Be part of a team recognized by the North Carolina Private Protective Services Board.
Paid, Comprehensive Training: Includes Armed/Unarmed Certifications, ASP Baton, OC Spray, BLS, and Aggressive Behavior Management—all led by certified in-house instructors.
Career Growth: Advance within a hybrid model of Private Armed Security and Company Police, with lateral and upward mobility across specialized units.
Modern Technology & Tools: State-of-the-art patrol vehicles, communication systems, and protective equipment.

What You'll Do

Respond to emergency calls for assistance and ensure rapid, professional incident resolution.
Monitor behavioral health units and provide direct support to clinical staff in high-acuity environments.
Participate in firearms training and other healthcare-specific security programs to maintain a safe, therapeutic setting.

What We're Looking For

Required:

• High school diploma or GED.

• IAHSS Basic and/or Advanced Training Certification within 12 months of hire.

• NCPPSB Armed Security Officer Registration Permit within 12 months of hire and maintained in accordance with annual training and qualification standards.

• NC state-approved restrictive interventions training, facility specific, within 3 months of hire.

• BLS/CPR within 90 days of hire and maintained throughout employment; must meet applicable Life Support Training Policy NH-HR-3096 requirements.

• Successful completion of an FMRT Psychological Evaluation prior to starting work.

• Public contact experience with basic computer, radio/telephone communication, and accurate report-writing skills.

• Ability to successfully complete required organizational, departmental, field, in-service, Emergency Management, skills validation, and competency training.

• Valid driver’s license in state of residence, compliance with Novant Health vehicle-use requirements, and prompt reporting of motor vehicle-related charges and/or criminal complaints.

• No criminal record.

Preferred:

• Healthcare public safety/police experience.

• Security, law enforcement, or military experience.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

2026-237427

About the Company

Novant Health

Integrated health network with care facilities

Novant Health operates an integrated healthcare network with hospitals, clinics, urgent care, imaging and pharmacy services across North Carolina and South Carolina. Its care model connects facilities and clinicians to provide a coordinated continuum of care, from primary and specialty services to outpatient and virtual visits. The network sets itself apart through its scale as an integrated system, a strong safety and quality focus, and active use of clinical trials and innovative care delivery; it also emphasizes community benefits and a large virtual care platform. Its goal is to improve community health by expanding access to safe, high-quality care and advancing health outcomes through research, innovation in care delivery, and value-based partnerships.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Charlotte, NC
Founded: 1997

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