Goodwill Industries of San Diego County

Provides employment and training for disabled

Donation Center Attendant 1

Shipping & ReceivingUpdated on Nov 13

Full-timeSan Diego, CA, USA$18 /hrIn-person

About the Job

Requirements

High school graduate or General Education Degree (GED) preferred.
Six months to one year of customer-service-related experience preferred.

Responsibilities

Open and close the assigned donation center site according to department guidelines and the training manual.
Accept donations according to guidelines, greet and assist donors, complete donation receipts accurately, politely refuse donations when necessary, refer donors to other locations, and thank donors.
Maintain the interior and exterior of the site in a clean and organized manner, including sweeping around the site, storing donations neatly, picking up debris and trash, and maintaining the Unattended Donation Center when applicable.
Complete daily administrative tasks, including counting donors, sorting and submitting donation receipts on schedule, and completing daily tally sheets.
Safeguard donations and company property from damage and theft, treating them with respect and care.
Communicate supply needs, unusual situations, and safety concerns to the appropriate Supervisor or Coordinator in a timely and accurate manner.
Safely and accurately load donations into bins and organize them inside donation trailers.
Assist Truck Helpers and Truck Drivers with loading donations into Goodwill trucks when needed.
Communicate daily with Dispatch about current product volumes and transportation or service needs.
Perform other duties as assigned or directed.

Desired Qualifications

Six months to one year of customer-service-related experience.

About Us

Are you looking for meaningful work and want to make a difference? Do you want to gain valuable work experience? Joining the Goodwill team could be a great fit for you! At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration. We are a mission-integrated organization that is funded by resalable goods. Last year alone, we were able to keep 10 million pounds of donated goods from hitting our landfills. Through the reselling of donated items, we can provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment.

Overview

Hourly Rate: $18.00-$18.00

POSITION SUMMARY: Accept donations on behalf of Goodwill at our standalone or storefront donation centers. Provide excellent customer service to donors.

Responsibilities

Essential Functions Statement(s):

Opens and closes assigned donation center site, as scheduled, according to department guidelines set forth in the Standalone and Storefront Donation Center Attendant Training Manual.

Accepts donations according to guidelines found in the Standalone and Storefront Donation Attendant Training Manual. This includes providing excellent customer service to donors by greeting, assisting with accepting donations, and accurately completing donation receipts. When necessary, politely refuses and refers donors to other locations and thanks each donor for every donation.

Maintains the interior and the exterior of the site in a clean and organized manner. Sweeps perimeter of donation center site, stores donations neatly inside trailer, picks up debris and trash around trailer. If applicable, empties and maintains the cleanliness of the Unattended Donation Center (UDC) at the site.

Accurately completes daily administrative tasks in a timely manner. To include daily counts of all donors (including donations from the UDC’s), sorting and submitting donation receipts on a scheduled basis and all daily tally sheets.

Safeguards all donations and company property from damage and theft. Treats all donations and company property with respect and care.

Communicates the following accurately and in a timely manner to the appropriate Supervisor or Coordinator; supply needs, unusual or out of the ordinary situations and any safety concerns.

Safely and accurately loads donations into bins and organizes them inside of the donation trailers.

Assists Truck Helpers and Truck Drivers in loading donations into Goodwill trucks, if needed.

Communicates daily with Dispatch to inform them of current product volumes and any transportation/service needs.

Performs other miscellaneous duties as assigned or directed.

Qualifications

SKILLS & ABILITIES:

Education: High School Graduate or General Education Degree (GED) preferred.

Experience: Six months to one year customer service related experience preferred.

Compensation: 18 to N/A (USD)

About the Company

Goodwill Industries of San Diego County

Provides employment and training for disabled

What the company does: Goodwill Industries of San Diego County provides employment and training opportunities to people with disabilities and other barriers to employment, helping them gain skills and find work in the local community. How the product works: It delivers job training, placement services, and supportive programs designed to build work skills, confidence, and independence; it may also operate thrift stores or donation-based activities that fund these services while offering community members opportunities to donate and shop. How it differs from competitors: It focuses on individuals with disabilities and barriers, offers a nonprofit, community-based model that reinvests earnings into local job programs and ongoing support, and combines training with real-world work experiences. What the goal is: to improve employment outcomes and long-term independence for people who face barriers to work, enabling them to participate more fully in the community.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: San Diego, CA
Founded: 1930

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