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ExxonMobil

Produces oil, gas, fuels and chemical materials

Organizational Design & Effectiveness Advisor

Business OperationsUpdated on Nov 14
Full-timeBengaluru, Karnataka, IndiaIn-person

About the Job

Requirements

  • Five to ten years of experience in business process management, process analysis, improvement, operational excellence, or transformation.
  • Three or more years in business process management or modeling and participation in two to four completed engagements, including at least one led or co-led.
  • Experience supporting global stakeholders and facilitating virtual cross-functional work.
  • Experience producing standards, playbooks, training, or reusable process assets.
  • Knowledge of business process management lifecycle, Business Process Model and Notation 2.0, process hierarchy, ownership, end-to-end analysis, key performance indicator design, process variants, and controls.
  • Practical knowledge of Lean or Six Sigma, plus process mining, Agile, value stream mapping, customer journey, or digital enablement.
  • Experience with Signavio, ARIS, Bizagi, or similar tools.
  • Strong facilitation, technical writing, analytical structure, global communication, and project coordination skills.
  • A bachelor's degree or equivalent experience is required.

Responsibilities

  • Draft, test, and maintain business process management hierarchy, taxonomy, modeling, documentation, metadata, repository, quality, and lifecycle standards.
  • Create playbooks, templates, examples, training materials, and methodology-selection guidance across business process management, Lean, Six Sigma, modeling, process mining, Agile, value-stream, and journey methods.
  • Support demand assessment, baseline gathering, stakeholder mapping, engagement charters, and recommendations on scope and methods.
  • Lead analysis workstreams and selected engagements from discovery and current-state modeling through future-state design, implementation planning, adoption, and sustainment.
  • Use process mining, operational data, interviews, and workshops to analyze handoffs, queues, rework, variants, controls, data, systems, and experience.
  • Translate global stakeholder and subject matter expert input into practical process models, requirements, measures, decisions, and improvement roadmaps.
  • Coordinate virtually across U.S. and global time zones with business, process owners, IT, Digital, controls, and change teams; escalate enterprise decisions to the manager.
  • Maintain reusable knowledge, support repository quality, deliver training and coaching, and ensure external specialists transfer methods and assets internally.

Desired Qualifications

  • Experience in oil and gas, energy, or petrochemicals is preferred but not mandatory.
  • Candidates may come from chemicals, mining, utilities, industrial manufacturing, pharmaceuticals, aerospace, supply chain, engineering, projects, finance, or shared services, provided they can learn domains quickly.
  • Celonis or other process mining exposure is preferred.
  • Preferred credentials include ABPMP CBPA or CBPP, APQC process or framework training, Lean Six Sigma, BPMN, process mining, Prosci, Agile or SAFe, or PMP.

About the Company

ExxonMobil

Produces oil, gas, fuels and chemical materials

ExxonMobil produces oil and natural gas and manufactures fuels, lubricants, and chemicals for transport operators, industrial customers, and consumers around the world. Its businesses span resource exploration and production, refineries that turn crude oil into fuels, and plants that make plastics and other chemical materials. The company sells products through wholesale supply agreements and the Exxon, Esso, and Mobil brands, including motor oils for vehicles and machinery. It also sells services that capture, transport, and store industrial carbon dioxide underground. The merged company formed in 1999 from Exxon and Mobil, with roots in earlier oil businesses, and is headquartered in Spring, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Spring, TX
Founded
1999

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