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Abbott

Makes heart devices, glucose sensors and lab tests

Clinical Specialist - Cardiac Rhythm Management

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeDublin, Ireland

About the Job

Requirements

  • A Bachelor of Science degree, preferably in a science field.
  • Experience in cardiology or cardiac medical devices.
  • Knowledge of the Irish healthcare market.
  • Strong verbal and written communication skills.
  • Willingness to travel 70% of the time.
  • Interpersonal skills.
  • Willingness to seek coaching and feedback.
  • Professionalism and a high standard of ethics.
  • Ability to collaborate with a wide variety of customers and colleagues.
  • Familiarity with catheter lab and operating room procedures and protocol is preferred.
  • Familiarity with Microsoft Word, Microsoft Excel, PowerPoint, and Outlook.

Responsibilities

  • Support customers in implantation and follow-up of cardiac rhythm management devices, including pacemakers, cardiac resynchronisation devices, implantable cardiac defibrillators, and loop recorders, across designated public and private hospitals.
  • Build strong professional relationships in various hospital settings and adapt to changing needs, including varying hospital schedules.
  • Support the regional cardiac rhythm management business strategy by providing product implantation coverage in accounts as agreed with the Regional Business Manager and local territory manager.
  • Provide primary technical support to customers during implantation and follow-up of cardiac rhythm management products.
  • Perform complex device and electrogram troubleshooting independently.
  • Assist senior team members in managing and delivering regional customer education training events; liaise with customers regarding training requirements and with the education team on training development and delivery.
  • Develop an understanding of regional account objectives and strategy for assigned accounts, and contribute to competitive and market intelligence data collection.
  • Administer the territory, including completing the case support application weekly.
  • Adapt working hours and location to customer support needs.
  • Develop clinical and non-clinical skills as agreed with the Regional Business Manager and Senior CRM Device Specialist, including quarterly reviews of performance against competency modules.
  • Work toward a recognised cardiac rhythm management certification examination, such as BHRS, IBHRE, or EHRA, ideally achieving it within 12 months of obtaining Grade 13.
  • Understand and comply with the clinical practices and standard operating procedures required by healthcare establishments when supporting medical procedures.
  • Adhere to applicable technical, clinical, and ethical standards and practices, Abbott quality standards, legal and regulatory requirements, and the Code of Business Conduct.

About the Company

Abbott

Makes heart devices, glucose sensors and lab tests

Abbott makes medical devices, diagnostic tests, nutrition products and branded generic drugs for hospitals, laboratories, pharmacies and patients. Its best-known product is the FreeStyle Libre, a coin-sized sensor worn on the upper arm that tracks blood sugar around the clock without routine finger pricks. Its other lines run from heart valves, pacemakers and brain stimulators to lab analyzers, rapid tests and mail-in colon cancer screening kits, and Abbott earns money by selling these products to health systems, labs, retailers and consumers. The company was founded in 1888 by Chicago physician Wallace Abbott and is based in Abbott Park, Illinois.

Company size
10,001+
Company stage
IPO
Headquarters
Abbott Park, IL
Founded
1888

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