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BarmeniaGothaer

Mutual insurer offering private, corporate insurance

Insurance Claims Adjuster - Innendienst

Claims AdjudicationConfirmed live in the last 24 hours
Full-timeBerlin, Germany

About the Job

Requirements

  • You have completed vocational training as an insurance and finance clerk, insurance specialist training, or comparable training, for example as a paralegal or legal professional.
  • You have initial experience in claims handling.
  • You are interested in structured, solution-oriented claims handling with customers and service providers in the partner network, including through new digital channels.
  • You have assertiveness, good communication skills, strong negotiation skills, and a service- and customer-oriented approach.
  • You work independently, proactively, and responsibly.

Responsibilities

  • You handle property, motor, or liability insurance claims through to final resolution.
  • You investigate all claim-relevant facts, including the cause, plausibility, scope, and amount of damage.
  • You make decisions independently within your delegated authority and coordinate all steps toward claim resolution, including arranging services through partner networks.
  • You negotiate with customers, appraisers, and experts to find case-specific solutions.
  • You identify fraud cases and initiate appropriate countermeasures.
  • You contribute to high customer satisfaction through expertise and empathy.

About the Company

BarmeniaGothaer

Mutual insurer offering private, corporate insurance

BarmeniaGothaer is a mutual insurance group formed in 2024 by merging Barmenia Versicherungen and Gothaer Versicherungsbank VVaG, serving about eight million clients with property and casualty, health, life, retirement planning, and employee benefits, plus an asset manager overseeing around €50 billion. It pools policyholder premiums to underwrite coverage for private individuals and corporate clients, offering private customers traditional insurance with digital services and health options, and providing businesses with protection concepts and employee retention support. It is owned by policyholders, aligning incentives for long-term stability, and the merger combines Gothaer’s SME/commercial strengths with Barmenia’s retail and health focus, supported by an in-house asset management arm. Its goal is to provide a broad, policyholder-owned mix of insurance and financial services in Germany while maintaining financial strength and expanding its market position.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cologne, Germany
Founded
2024

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