P

PerkinElmer

Analytical instruments and software for health

Market Director

Account ManagementConfirmed live in the last 24 hours
Full-timeMaryland, USA$150k - $180k /yr

About the Job

Requirements

  • A bachelor's degree in engineering, life sciences, or a related field is required; an advanced degree or MBA is preferred.
  • At least 10 years of professional-services experience, including at least 7 years in CQV or a related discipline such as validation, commissioning, or quality assurance.
  • A proven track record of driving revenue growth, managing profit and loss, and achieving financial targets in a services environment.
  • Strong leadership experience and a history of building and retaining high-performing teams.
  • Deep understanding of CQV processes, regulatory requirements, and industry standards in pharma or biotech.
  • Must be authorized to work in the United States on a full-time basis; visa sponsorship is not available.
  • Must have a valid driver's license.
  • Willingness to travel across the market as needed and domestically to meet client project requests.
  • Must be on-site with clients full time.

Responsibilities

  • Develop and execute a comprehensive market strategy to position the firm as a leader in commissioning, qualification, and validation services.
  • Identify emerging trends, client needs, and competitive landscapes to grow existing client partnerships and service offerings.
  • Build and maintain relationships with key clients, industry stakeholders, and strategic partners.
  • Work with Site Leads to maintain the site dashboard, identify top existing accounts, and pursue expansion opportunities.
  • Participate in market-based industry events to build a local network and identify business opportunities.
  • Provide critical input into new site requests for proposals within the market.
  • Collaborate with marketing on thought leadership, including white papers and conference speaking.
  • Drive business development with the Lead Generation Team by identifying opportunities, expanding client portfolios, and securing high-value contracts.
  • Collaborate with the Lead Generation Team on targeted campaigns that improve brand visibility and generate leads.
  • Set and achieve revenue targets using market insights and pricing strategies.
  • Own the career trajectory of resources in the market, regardless of travel assignment.
  • Provide input on talent-management decisions, including performance management.
  • Coach, mentor, and develop Site Leads in the market.
  • Develop and maintain succession plans across sites.
  • Share best practices with HR, vice presidents, and peer Market Directors.
  • Lead and develop the team, setting performance goals, providing feedback, and facilitating professional development.
  • Promote retention by supporting a collaborative work environment, recognizing achievements, and addressing employee needs.
  • Provide input on resourcing decisions in the market.
  • Partner with Finance and vice presidents to forecast resource needs and maintain a resource plan.
  • Manage resource utilization and staff mix to support quality delivery and target profitability.
  • Work with Regional Vice Presidents to ensure appropriate staffing for high-quality delivery.
  • Provide technical guidance on complex CQV challenges and service-delivery innovation as needed.
  • Serve as an escalation point for key client contacts on technical delivery issues.
  • Ensure CQV services meet client specifications, regulatory requirements such as FDA and GMP, and industry standards.
  • Oversee project execution from planning and risk assessment through validation and closeout, meeting timelines and budgets.
  • Achieve an annual billable-hours target of at least 30 hours per week or the target set annually with leadership.
  • Oversee project profitability through resource allocation, cost control, and efficient service delivery.
  • Implement process improvements to enhance margins without compromising quality.
  • Monitor financial key performance indicators and adjust strategies to maximize EBITDA.

Desired Qualifications

  • Familiarity with Project Farma’s service-delivery model, client base, and operational processes.
  • Demonstrated success in cross-functional collaboration within the organization.
  • An established network of industry contacts in pharma or biotech.

About the Company

PerkinElmer

Analytical instruments and software for health

PerkinElmer provides analytical instruments, software, and services for the life sciences, diagnostics, and environmental health markets. Customers use these tools to collect and analyze data through a combination of hardware, consumable supplies, and software licensing. Unlike many competitors, the company integrates a global service network with a focus on sustainability by designing products that reduce waste and energy consumption. Its goal is to improve human and environmental health by helping laboratories and industrial companies achieve more efficient and accurate scientific results.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Shelton, CT
Founded
1937

Recently Posted Jobs

Explore more opportunities at PerkinElmer

See more jobs