BME

Offers Black leadership fellowships and advocacy

Commercial HVAC Branch Manager

Business & StrategyConfirmed live in the last 24 hours

Full-timeIndianapolis, IN, USA$120k - $150k /yrIn-person

About the Job

Requirements

At least 7 years of experience in commercial mechanical, HVAC, plumbing, or mechanical, electrical, and plumbing (MEP) service, including at least 3 years leading a service team, branch, or department.
Proven profit-and-loss responsibility, including budgeting, pricing, and margin management.
A track record of growing service agreement revenue and developing new customer accounts.
Working knowledge of commercial heating, ventilation, air conditioning, and refrigeration (HVAC/R), plumbing, and building systems.
Experience with a field service management system such as ServiceTitan, Procore, Viewpoint, or similar, and Microsoft Office.
A valid driver's license and a driving record that meets company insurance standards.
Ability to pass a pre-employment background check and drug screen.

Responsibilities

Own the branch profit and loss, including revenue, gross margin, labor utilization, overhead, and net operating income.
Build and manage the annual budget and forecast; review monthly financials and act on variances.
Set and enforce pricing, labor rates, and margin standards for service calls, quoted repairs, and agreements.
Monitor billable hours, technician utilization, callbacks, and warranty costs to protect profitability.
Drive timely invoicing and work with accounting to manage receivables and collections.
Grow the Indianapolis market by developing new commercial, industrial, and institutional customers.
Expand recurring revenue through planned maintenance and service agreements, with a focus on renewals.
Build relationships with facility managers, property managers, owners, and general contractors.
Partner with service sales staff on proposals, quoted repairs, retrofits, and replacement opportunities.
Resolve escalated customer issues quickly and use them to improve service.
Represent the company at industry and community events in the Indianapolis area.
Oversee dispatch, scheduling, and workload so customer calls are answered and completed on time.
Set and track standards for response time, first-time fix rate, and job documentation.
Ensure the right fleet, tools, inventory, and parts are in place, and control truck stock and material costs.
Use the field service management system to maintain accurate work orders, time entry, and job costing.
Coordinate with installation, Bertke, and Survoy's teams on cross-company work and handoffs when needed.
Recruit, hire, and onboard technicians, apprentices, and office staff in partnership with human resources.
Coach and develop team members; conduct performance reviews and set goals in PerformYard.
Build a bench of future leaders and support apprenticeship and career progression paths.
Hold regular team meetings and Tech Roundtables to communicate goals and gather field feedback.
Address performance and conduct issues promptly and consistently, in partnership with human resources.
Model the company's culture and recognize strong performance.
Champion a zero-incident safety culture and lead by example on job sites.
Ensure compliance with Occupational Safety and Health Administration (OSHA) requirements, company safety policies, and customer site requirements.
Ensure technicians hold current licenses and certifications and complete required training, such as Environmental Protection Agency (EPA) 608 and OSHA 10/30.
Partner with the Safety team on incident investigations, corrective actions, and toolbox talks.
Ensure compliance with company policies, including timekeeping, drug and alcohol, and fleet policies.

Desired Qualifications

A bachelor's degree in business, construction management, or engineering; equivalent experience is considered.
A field background as a licensed technician or journey-level tradesperson.
An Indiana mechanical or HVAC contractor license, or the ability to obtain one.
OSHA 30 certification and EPA 608 Universal certification.
Existing relationships with facility and property management customers in the Indianapolis market.
Experience managing a branch within a multi-location contractor.

Commercial HVAC Branch Manager

Drive Growth. Build Relationships. Deliver Solutions.

What You'll Do

The Branch Manager owns the results of the Indianapolis BME Services branch: profitable growth, reliable service delivery, and a safe, engaged field team. This leader runs the branch as a business, building recurring service and maintenance agreements, growing the customer base, and making sure every technician has the tools, training and support to do the job right the first time. The Branch Manager is the face of BME in the Indianapolis market for customers, employees and the community.

Financial Performance and Branch P&L

Own the branch P&L, including revenue, gross margin, labor utilization, overhead and net operating income.

Build and manage the annual budget and forecast; review monthly financials and act on variances.

Set and enforce pricing, labor rates and margin standards for service calls, quoted repairs and agreements.

Monitor billable hours, technician utilization, callbacks and warranty costs to protect profitability.

Drive timely invoicing and work with accounting to manage receivables and collections.

Business Development and Customer Relationships

Grow the Indianapolis market by developing new commercial, industrial and institutional customers.

Expand the recurring revenue base through planned maintenance and service agreements, with a focus on renewals.

Build relationships with facility managers, property managers, owners and general contractors.

Partner with service sales staff on proposals, quoted repairs, retrofits and replacement opportunities.

Resolve escalated customer issues quickly and use them to improve service.

Represent BME at industry and community events in the Indianapolis area.

Service Operations

Oversee dispatch, scheduling and workload so customer calls are answered and completed on time.

Set and track standards for response time, first-time fix rate, and job documentation.

Ensure the right fleet, tools, inventory and parts are in place, and control truck stock and material costs.

Use the field service management system to maintain accurate work orders, time entry and job costing.

Coordinate with BME install, Bertke and Survoy's teams on cross-company work and handoffs when needed.

People Leadership

Recruit, hire and onboard technicians, apprentices and office staff in partnership with HR.

Coach and develop team members; conduct performance reviews and set goals in PerformYard.

Build a bench of future leaders and support apprenticeship and career progression paths.

Hold regular team meetings and Tech Roundtables to communicate goals and gather field feedback.

Address performance and conduct issues promptly and consistently, in partnership with HR.

Model BME's culture and recognize strong performance.

Safety and Compliance

Champion a zero-incident safety culture; lead by example on job sites.

Ensure compliance with OSHA, company safety policies, and customer site requirements.

Make sure technicians hold current licenses, certifications and required training (e.g., EPA 608, OSHA 10/30).

Partner with the Safety team on incident investigations, corrective actions and toolbox talks.

Ensure compliance with company policies, including timekeeping, drug and alcohol, and fleet policies.

What We're Looking For

Required

7+ years of experience in commercial mechanical, HVAC, plumbing or MEP service, including 3+ years leading a service team, branch or department.

Proven P&L responsibility, including budgeting, pricing and margin management.

Track record of growing service agreement revenue and developing new customer accounts.

Strong working knowledge of commercial HVAC/R, plumbing and building systems.

Experience with a field service management system (e.g., ServiceTitan, Procore, Viewpoint, or similar) and Microsoft Office.

Valid driver's license and a driving record that meets company insurance standards.

Ability to pass pre-employment background check and drug screen.

Preferred

Bachelor's degree in business, construction management, engineering or a related field; equivalent experience considered.

Field background as a licensed technician or journey-level tradesperson.

Indiana mechanical or HVAC contractor license, or ability to obtain.

OSHA 30 certification and EPA 608 Universal certification.

Existing relationships with facility and property management customers in the Indianapolis market.

Experience managing a branch within a multi-location contractor.

Compensation & Benefits

Compensation

Base Salary: $120,000 - $150,000 annually

Benefits

Medical, Dental, and Vision Insurance effective on Day One
Weekly Pay
401(k) with Company Match
Company-Paid Life Insurance
Paid Vacation
Ongoing Professional Development and Industry Training
Clear Career Growth Opportunities

Why Join BME?

At BME, we're committed to helping our customers operate smarter, more efficient facilities while providing our team members with the tools, support, and opportunities they need to succeed. You'll join a collaborative organization that values expertise, rewards performance, and empowers employees to make a meaningful impact on both customer outcomes and company growth.

If you're an experienced HVAC management professional looking for a rewarding opportunity with strong earning potential, and career advancement, we encourage you to apply.

About the Company

BME

Offers Black leadership fellowships and advocacy

BMe Community is a nonprofit that strengthens Black leadership and communities in the United States by offering fellowships, resources, and a platform to amplify Black voices. It supports Black leaders, activists, and organizers with programs that foster leadership, promote economic prosperity, and advocate for social justice, funded through fundraising campaigns, grants, and partnerships. The organization mobilizes Black leaders to advance the Agenda for Black L.O.V.E. (Live, Own, Vote, Excel), guiding efforts to create more caring and prosperous communities. Its edge comes from a targeted focus on Black communities, collaborative advocacy, and a mix of fellowships, capacity-building resources, and public campaigns that work with other nonprofits and sponsors to maximize impact.

Company size: 1-10
Company stage: Early VC
Total funding: $3.6M
Headquarters: Palmetto Bay, FL
Founded: 1979

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