Full-Time
Customer Support Specialist
Confirmed live in the last 24 hours
Provides credit line for life insurance policyholders
Junior, Mid, Senior
Denver, CO, USA
- Superb communication skills, both written and verbal
- A passion for exceptional customer service and problem-solving
- Strong attention to detail
- Tech-savviness and a knack for quickly learning new systems
- A strong receptiveness to coaching, taking feedback and quickly implementing change for the positive
- Handle a high volume of customer inquiries via inbound and outbound phone calls and email (40-60+ contacts daily)
- Be a product and process expert, helping customers navigate our systems and processes smoothly
- Troubleshoot issues, escalating when necessary and advocating for the customer
- Collaborate with internal teams to improve the customer experience
- Work in a hybrid environment with in-office and work-from-home flexibility
Inclined is a technology platform that specializes in providing whole life insurance policyholders with an innovative line of credit service, the Inclined Line of Credit (iLOC). This enables clients to leverage their policies' cash value efficiently and with competitive rates, fostering growth in both the cash value and death benefit aspects of their policies. Working at this company offers a unique opportunity to be part of a team dedicated to enhancing financial accessibility and efficiency in the insurance sector, making it an attractive place for those interested in driving meaningful innovation in financial services.
Company Stage
Series A
Total Funding
$19.5M
Headquarters
Mill Valley, California
Founded
2020