Business Intelligence & Data Management Senior Specialist - Customer Excellence

About us

BeOne is a global oncology company that is discovering and developing innovative treatments that are more affordable and accessible to cancer patients worldwide. With a broad portfolio, we are expediting development of our diverse pipeline of novel therapeutics through our internal capabilities and collaborations. We are committed to radically improving access to medicines for far more patients who need them. Our growing global team of more than 10,000 colleagues spans five continents, with administrative offices in Basel, Beijing, and Cambridge, U.S. To learn more about BeOne, please visit www.beonemedicines.com and follow us on LinkedIn and X (formerly known as Twitter).

BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.

Job Description:

General Description:

Job Purpose:

• Collect and analyze business data to provide actionable insights and recommendations to management and stakeholders, supporting strategic decision-making.

• Promote data-driven decision-making, enhancing business growth and operational efficiency. 

Key Responsibilities: 

1. Data Analysis & Insight Generation

• Lead the process of identifying business questions, preparing data sources, building analytical models, and generating actionable insights.

• Analyze business performance, market trends, and customer behavior to support strategic planning and execution.

2. Dashboard Development & Reporting

• Design KPIs aligned with business objectives.

• Create intuitive dashboards and reports using BI tools like Power BI for effective visualization.

3. Strategic Advisory & Collaboration

• Provide data-driven recommendations to business units, marketing teams, and leadership.

• Conduct advanced quantitative analyses such as forecasting, segmentation, and marketing mix modeling.

• Collaborate with cross-functional teams to enhance resource allocation and operational strategies.

4. Sales Force Effectiveness (SFE) Management

• Coordinate SFE processes, including field force deployment, sales target setting, and territory allocation for new brand launches.

• Manage customer information in the CRM system and support customer profiling, segmentation, targeting, and call planning.

• Monitor sales execution to improve effectiveness and efficiency, providing actionable insights to the management team.

5. Incentive Scheme Design & Management

• Design incentive schemes aligned with business goals, incorporating insights to motivate the sales force effectively.

• Simulate incentive plans to validate feasibility and refine for execution.

• Regularly track incentive implementation, identify issues, and propose solutions for improvement.

6. Data Utilization & Infrastructure Management

• Leverage internal and external data sources, including DDD and Ultmark data, to drive analytics and reporting.

• Maintain data infrastructure such as data lakes, marts, and warehouses to support scalable and efficient analytics.

Qualification Required:

Education Required: 

Bachelor’s degree or above, medical or related majors preferred

Qualification:  

Skills (3-5+ years in any of the following):

• Data visualization using BI tools such as Power BI.　　　

• Foundational knowledge of data infrastructure management (e.g., data lakes, marts, warehouses).

• Strong analytical and problem-solving skills to address business challenges.　

• Excellent reporting and presentation skills to communicate complex insights clearly.

• Collaboration skills for working across multiple departments and stakeholders.

Experience (3-5+ years in any of the following):

• Leading data analysis projects, including data collection, preprocessing, and visualization.

• Hands-on experience with BI tools or data warehouse (DWH) technologies.

• Project management or stakeholder management experience.

Preferred Qualifications:

• Understanding of healthcare data such as DDD and Ultmark.

• Strong business acumen with the ability to align analytical outputs with organizational goals.

• Excellent English communication skills (spoken and written).

• Passion for innovation and emerging trends in media and technology.

What We Offer To Our Valued Employees

• Market competitive compensation package including performance-based annual bonus scheme

• Company shares (generous welcome grant!)

• In-house and external learning and development opportunities

• Fantastic benefits program and keep improving!

• Plus you get to work with a dynamic team of collaborative, supportive, inclusive, and fun professionals whose mission is clear: Cancer has no borders and neither do we.

• Join us and Make momentum in your career!

BeOne Global Competencies

When we exhibit our values of Patients First, Collaborative Spirit, Bold Ingenuity and Driving Excellence, through our twelve global competencies below, we help get more affordable medicines to more patients around the world.

• Fosters Teamwork
• Provides and Solicits Honest and Actionable Feedback
• Self-Awareness
• Acts Inclusively
• Demonstrates Initiative
• Entrepreneurial Mindset
• Continuous Learning
• Embraces Change
• Results-Oriented
• Analytical Thinking/Data Analysis
• Financial Excellence
• Communicates with Clarity

BeOne is committed to respect and protect personal information rights of job applicants and will process job applicants’ personal information in accordance with applicable laws and regulations.

Due to BeOne’s global operation, job applicants’ data will be stored overseas with adequate protection. Besides, job applicants’ data will be stored for no longer than is necessary to facilitate potential application for other suitable positions in BeOne. For further details, please refer to BeOne’s Job Applicant Privacy Policy (https://beonemedicines.com/privacy-policy).

If you voluntarily provide your personal information to us, it is deemed as you have acknowledged and consented to (if required by the applicable laws) BeOne’s Job Applicant Privacy Policy as well as the relevant privacy terms. If you voluntarily provide the personal information of other job applicants to us, it is deemed as you have ensured that the relevant individuals have acknowledged and consented to (if required by the applicable laws) BeOne’s Job Applicant Privacy Policy as well as the relevant privacy terms.

If you have any concern, please DO NOT provide any resume or other personal information to us.