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All Accor

Global hotel management, franchising, loyalty program

Night Watchperson

Hotel Guest ServicesUpdated on Nov 11
Full-timeBrive-la-Gaillarde, FranceNo salary listedIn-person

About the Job

Requirements

  • Be reliable, punctual, independent, and able to work alone at night.
  • Be comfortable with guest reception and customer relations.
  • Be organized, versatile, and responsive.
  • Demonstrate service and hospitality orientation and vigilance regarding guest and property safety.
  • Be comfortable using computer tools and managing reservations.
  • Previous experience in hospitality, reception, or night work is desirable, not required.

Responsibilities

  • Relay information and instructions between day and night teams.
  • Welcome and assist guests from arrival through departure at the ibis Styles and ibis budget hotels.
  • Record, manage, and follow up on reservations.
  • Handle billing and payment collection.
  • Maintain guest and property safety through continuous monitoring and vigilance.
  • Perform closing operations.
  • Prepare and provide breakfast service, including setting up the room and required products.
  • Clean and maintain common areas, including the reception lounge, microwave, and shared spaces.
  • Manage laundry, including washing, drying, folding, and storage.
  • Sort and store returnable bottles.
  • Contribute to guest satisfaction by providing quality service throughout their stay.
  • Support the hotel's commercial objectives by selling and promoting services.

Desired Qualifications

  • Previous experience in hospitality, reception, or night work.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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