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Cozey

Direct-to-consumer modular sofas in a box

Gestionnaire du centre de distribution

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeMount Royal, QC, CanadaNo salary listedIn-person

About the Job

Requirements

  • At least 7 years of experience in fulfillment, warehouse, or distribution operations, including at least 3 years leading a site or large team.
  • Fluency in spoken and written French and English.
  • A demonstrated track record managing a profit-and-loss account or operating budget, with results to support it.
  • Practical expertise in labor planning, wave planning, throughput, and inventory accuracy in a fast-paced, high-SKU-volume environment.
  • Comfort using a warehouse management system or operating system, and the ability to build a key performance indicator dashboard, identify trends, and act on them.
  • Advanced experience using artificial intelligence tools to improve results.
  • Credibility on the floor, a strong bias toward action, and the ability to lead across shifts and collaborate with cross-functional teams.

Responsibilities

  • Oversee daily receiving, putaway, picking, packing, and shipping for a catalog of more than 5,000 SKUs, meeting daily shipping-date and dock-to-stock targets.
  • Manage the site as Cozey's centralized returns center for Canada, optimizing cycle time, throughput, and recovery of resalable products.
  • Ensure inventory accuracy for every SKU and location, and resolve discrepancies within service-level agreement timelines.
  • Plan labor to match volume; own units per hour, cost per unit, and overtime; and lead a weekly labor review that converts metrics into concrete floor actions.
  • Own wave planning and releases, and coordinate shipment handoffs with the delivery fleet and partners such as GoBolt and AMJ to keep trailers full and on schedule.
  • Lead, coach, and develop shift supervisors and team leads, and build training that ensures consistent quality on every shift.
  • Ensure site safety, organization, and compliance, and collaborate with the compliance team on cross-border and product-registration requirements.
  • Provide hands-on expertise in deploying the Cozey Operating System (COS), translating floor realities into system requirements, and driving adoption at the site.

About the Company

Cozey

Direct-to-consumer modular sofas in a box

Cozey is a direct-to-consumer furniture brand from Montreal that sells modular sofas delivered in a box. Its sofas are designed for tool-free assembly and easy reconfiguration, allowing customers to add modules to expand or rearrange their seating as needed. The product works by shipping modular pieces quickly and free of charge, with simple setup and customer-focused service to help with any needs. Cozey differentiates itself from competitors through its emphasis on modular, customizable furniture that fits urban living spaces, a seamless box-to-sofa experience, strong customer service, and rapid, free shipping within Canada. The company’s goal is to simplify the furniture buying process, offer convenient and adaptable living solutions, expand its product line and physical presence (including a planned Toronto store), and raise capital to fuel growth while revitalizing the Canadian modular furniture market.

Company size
51-200
Company stage
Early VC
Total funding
$12M
Headquarters
Montreal, Canada
Founded
2020

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