Functional Skills Administrator

Functional Skills Administrator – (12 Months Fixed Term Maternity Cover) 

Description 

Join Pearson TQ in a varied administration and coordination role supporting the delivery of Functional Skills English and Mathematics across our apprenticeship contracts. You’ll help keep programmes organised, learner records accurate and key processes moving, working closely with colleagues, apprentices, military contacts, Awarding Organisations and other stakeholders. 

Also known in the market as: Training Administrator; Learning & Development Administrator; Apprenticeship Administrator; Programme Administrator; Education Administrator. 

About the Role 

TQ Education & Training, part of Pearson, provides outsourced training services to the UK Ministry of Defence, other public-sector organisations and private companies in the UK and overseas. 

As a Functional Skills Administrator, you’ll provide essential administrative and coordination support for Functional Skills delivery across Pearson TQ apprenticeship contracts. 

This is a great opportunity for an organised and adaptable administrator who is confident using Microsoft Office and Excel, enjoys coordinating multiple priorities and communicates effectively with different stakeholders 

What You’ll Do 

• Coordinate the administration of English and Mathematics Functional Skills delivery across Pearson TQ apprenticeship contracts. 
• Register apprentices on the Century e-learning platform, allocate appropriate courses and issue login details. 
• Monitor completion of initial and diagnostic assessments and keep learner information and trackers up to date. 
• Manage Functional Skills Awarding Organisation registration and certification activity, working to required deadlines. 
• Coordinate programme bookings and maintain accurate registers, attendance records and Functional Skills trackers. 
• Liaise with military contacts and other stakeholders regarding programmes of learning, attendance, bookings and results. 
• Create joining instructions, attendance registers and supporting learner documentation. 
• Support Individual Learning Plans and allocate Functional Skills Tutors to apprentices through OneFile. 
• Upload and map Functional Skills documentation on OneFile and maintain relevant learner notes. 
• Schedule Functional Skills examinations and help coordinate invigilators and examination rooms, supporting invigilation when required. 
• Monitor and record Functional Skills results and communicate relevant information to Pearson TQ colleagues and stakeholders. 
• Support the Functional Skills management team with quality assurance, Awarding Organisation requirements, verification and standardisation processes. 
• Contribute to team and operational meetings and help ensure important information is communicated effectively. 

What We’re Looking For 

You’ll bring: 

• Previous experience in an administrative or coordination role. 
• Strong organisational, planning and administration skills. 
• Excellent communication and relationship-management skills, with confidence working with internal and external stakeholders. 
• Strong Microsoft Office skills, particularly Excel, including the ability to confidently maintain and update spreadsheets. Angela Mullarkey identified Microsoft Office and Excel capability as a key requirement during the briefing.  
• The ability to adapt to changing priorities and workloads. 
• Confidence managing tight deadlines and conflicting priorities. 
• A flexible, organised approach to getting work completed accurately. 
• A commitment to supporting learning and opportunity for all. 

It would be helpful, but is not essential, if you also have: 

• Knowledge or understanding of Functional Skills. 
• Experience within education, training or apprenticeships. 
• A Level 2 Administration qualification. 
• Functional Skills, Key Skills or Skills for Life qualifications. 
• Experience of MIS data processing. 
• Experience working with military training contracts. 

Location & Working Pattern 

The role can be based from a suitable Pearson TQ office closest to the successful candidate. Location can either be on one of the following: 

• Worthy Down Barracks, Winchester, Hampshire 
• Gibraltar Barracks, Minley, Surrey 
• Aldershot, Hampshire 
• Tidworth, Wiltshire 

Why Join Pearson TQ? 

This is an opportunity to play a hands-on role in keeping Functional Skills delivery organised and running effectively across Pearson TQ apprenticeship contracts. You’ll work across learner administration, programme coordination, examinations, Awarding Organisation activity and stakeholder communication in a role where strong organisation and dependable follow-through make a real difference. 

You don’t need to have worked in Functional Skills before. If you bring a solid administrative background, strong Excel capability, good communication skills and the flexibility to manage changing priorities, we’d be interested in hearing from you. 

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