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Richmond University Medical Center

Staten Island hospital and medical care

Registrar - Union

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeStaten Island, NY, USA$24.72 - $26.03 /hrIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • A minimum of one year of admitting or collections experience is required.
  • A minimum of one year of customer service experience is required.
  • Data entry experience is required.
  • Excellent communication and customer service skills are required.
  • Proficiency with computers, including Microsoft Word and Microsoft Excel, is required.
  • Knowledge of and previous experience with insurance verification is required.
  • Strong computer skills and knowledge of or experience with the hospital registration system are required.
  • Experience with web-based insurance verification systems is required.
  • Working knowledge of Medicaid programs, including Medicaid managed care plans, is required.
  • Professionalism when dealing with patients, family members, and co-workers is required.
  • The ability to work well under pressure is required.
  • A typing speed of at least 40 words per minute is required.

Responsibilities

  • Provide registration, pre-registration, insurance verification, and reception services in accordance with admitting policies and procedures.
  • Treat patients and families courteously and help create a positive first impression of the hospital.
  • Expedite the admitting process quickly and efficiently.
  • Secure patient information, clinical data, and insurance information, and complete verification and certification before services are rendered to maintain accurate treatment and billing records.
  • Interview incoming patients or their representatives.
  • Process admission information into the computer through the local terminal.
  • Ensure that conditions of admission, payer information, and other required forms are completed, explained, and signed by the patient.
  • Perform a variety of administrative tasks.
  • Act as a resource in providing customers with a high level of service.
  • Provide appropriate hospitality and concierge services.
  • Perform all tasks competently, accurately, and promptly in accordance with regulatory, departmental, and hospital policies and procedures.

Desired Qualifications

  • Previous hospital registration, business office, or physician office experience is preferred.
  • Previous experience working in the medical field is preferred.

About the Company

Richmond University Medical Center

Staten Island hospital and medical care

Richmond University Medical Center is a nonprofit teaching hospital and healthcare provider on Staten Island. It offers emergency, inpatient, surgical, behavioral-health, maternity, pediatric, diagnostic, primary, and specialty services. The medical center serves Staten Island residents through hospital departments, ambulatory locations, and community programs. Care delivery combines physicians, nurses, allied-health professionals, education, clinical support, and hospital operations. Its workforce spans medicine, nursing, behavioral health, imaging, laboratories, patient access, facilities, technology, and administration.

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