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Wafer

Fastest open source LLMs for enterprise, at the lowest cost per token.

Member of Technical Staff - Forward Deployed

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USANo salary listed

About the Job

Requirements

  • Experience shipping and operating production systems, including reading traces and using a profiler to diagnose problems.
  • Experience owning a technical customer relationship and explaining results to an engineering team.
  • Ability to work with loosely defined problems and scope solutions without a detailed specification.

Responsibilities

  • Run technical evaluations on customers' workloads by understanding traffic and latency targets, running benchmarks, and explaining results to their engineers.
  • Get customers into production on Wafer, working with performance engineers and agents to meet their targets.
  • Own account health by monitoring latency, errors, and usage, catching problems proactively, and serving as the customer contact.
  • Scope engine, kernel, or agent fixes when needed and provide the relevant engineer with the information required to solve the problem.
  • Build tools, integrations, and runbooks to make each deployment faster.
  • Communicate customer needs to engineering and sales based on production observations.

Desired Qualifications

  • Experience with large language model inference or serving, such as vLLM, SGLang, or TensorRT-LLM.

About the Company

Wafer

Fastest open source LLMs for enterprise, at the lowest cost per token.

At Wafer, we are building AI systems that automatically optimize inference workloads across silicon. The goal is fungible token capacity. Any accelerator optimized toward serving inference most efficiently. Wafer is well funded and serves trillions of tokens a month for mission critical workloads. We serve the highest performance inference to fast-growing AI startups.

Company size
11-50
Company stage
Series A
Total funding
$44.1M
Headquarters
San Francisco, CA
Founded
2025

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