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IHG

Global hotel company

Room Attendant

Full-Time
No salary listed
Mid
Bachelor's
Maldives
In Person
Cleaning & Custodial ServicesJanitorial Services

About the job

Requirements
  • A high school diploma or equivalent and at least 2 years of experience in a similar hotel operational setting are required.
  • Technical skills include Microsoft Office Word, Excel, PowerPoint, and Outlook, familiarity with hotel point-of-sale, property management, and customer relationship management platforms, understanding of work scheduling, and knowledge of cleaning procedures, chemicals, and surfaces.
  • Fluency in English is required.
Responsibilities
  • Monitor daily arrivals according to the occupancy report in coordination with the Housekeeping Supervisor.
  • Assist guests with special needs and requirements.
  • Stock the supply wheel trolley with required room supplies for the shift.
  • Replace room supplies, including stationery folders, guest supplies, compendiums, hotel brochures, and information about hotel services and facilities.
  • Remove furniture, curtains, and other fixtures requiring repair, replacement, spotting, waxing, or cleaning.
  • Change bed linen and replace it with clean bed sheets and pillowcases according to resort policy.
  • Care for the details, style, and overall appearance of all areas.
  • Use and maintain equipment carefully and take responsibility for it.
  • Provide turndown service according to service standards, including restocking the minibar.
  • Maintain Six Senses guidelines and service and operational standards, and meet or exceed performance benchmarks.
  • Adhere to LQA standards and guest comments.
Desired Qualifications
  • A hospitality diploma or degree from a recognized hospitality school is preferred.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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