Waste Connections

Integrated solid waste collection, disposal, recycling

Collections Specialist

Accounts Payable/ReceivablePosted on Nov 9

Full-timePasco County, FL, USANo salary listedIn-person

About the Job

Requirements

Previous experience in collections, accounts receivable, billing, or customer service is preferred.
Strong communication and negotiation skills are required.
Ability to handle difficult customer conversations professionally is required.
Strong attention to detail and organizational skills are required.
Basic computer skills, including Microsoft Excel, and ability to learn internal systems are required.
Ability to manage multiple accounts and priorities in a fast-paced environment is required.

Responsibilities

Manage customer accounts and follow up on past-due balances.
Make outbound calls and send communications regarding outstanding balances.
Work directly with customers to resolve billing issues and establish payment plans.
Maintain accurate documentation of account activity and collection efforts.
Collaborate with internal teams to ensure customer accounts are accurate.
Research and help resolve account discrepancies.
Provide professional, customer-focused service in every interaction.

Desired Qualifications

Previous experience in collections, accounts receivable, billing, or customer service.

Collections Specialist

Location: Pasco West, FL
Schedule: Monday – Friday | 8:00 AM – 4:30 PM

Join the Waste Connections Team!

Waste Connections is looking for a Collections Specialist to join our team in Pasco West, FL, supporting Tampa Hauling (6410) and Tampa Materials Transfer (6411).

If you have experience in collections, accounts receivable, or customer service and enjoy working with customers to resolve account issues, we want to hear from you.

What You’ll Do

Manage customer accounts and follow up on past-due balances
Make outbound calls and send communications regarding outstanding balances
Work directly with customers to resolve billing issues and establish payment plans
Maintain accurate documentation of account activity and collection efforts
Collaborate with internal teams to ensure customer accounts are accurate
Research and help resolve account discrepancies
Provide professional, customer-focused service in every interaction

What We’re Looking For

Previous collections, accounts receivable, billing, or customer service experience preferred
Strong communication and negotiation skills
Comfortable handling difficult customer conversations professionally
Strong attention to detail and organizational skills
Basic computer skills, including Microsoft Excel and the ability to learn internal systems
Dependable, organized, and team-oriented
Ability to manage multiple accounts and priorities in a fast-paced environment

Why Waste Connections?

Monday-Friday schedule
Stable, full-time opportunity
Career growth opportunities within a large, nationwide company
Supportive, team-oriented work environment
Comprehensive benefits package, including: Medical Dental Vision 401(k) Additional employee benefits

Ready to Join Us?

If you’re organized, comfortable communicating with customers, and ready to build your career with a stable company, apply today to join Waste Connections as a Collections Specialist in Pasco West!

Waste Connections is an Affirmative Action / Equal Opportunity Employer (Minorities / Female / Disabled / Veterans).

About the Company

Waste Connections

Integrated solid waste collection, disposal, recycling

Waste Connections provides integrated solid waste services (collection, transfer, disposal, and recycling) across primarily secondary and suburban markets in the U.S. and Canada, serving millions of customers. Through its R360 Environmental Solutions unit, it also handles non-hazardous oilfield waste treatment, recovery, and disposal in active resource basins like the Permian and Bakken. The company differentiates itself by pursuing exclusive rights or high market shares in targeted markets and by combining municipal/commercial waste services with oilfield waste solutions and intermodal logistics. Its goal is to expand and defend leadership in these markets by growing exclusive franchises and offering a broad, integrated set of waste services.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: The Woodlands, TX
Founded: 1997

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