Workstation Deployment Engineer
Thrive
Workstation Deployment Engineer
Thrive
Managed IT services and cybersecurity provider
Thrive · Wixom, United States · Full-time · Posted 2026-11-10
Salary: USD 40,000–50,000
Workplace: on_site
Department: 1030-Workstation Deployment
This position is on-site in Wixom, Michigan
About Us:
Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!
Position Overview:
This position's primary responsibility is to serve as a point of escalation within Thrive’s Workstation Deployment Center. In this role, you will help others overcome any obstacles during workstation builds. Additionally, you will assist in documenting the workstation build process for newly onboarded clients and work with the manager to identify clients that are a fit for AWD.
Essential Duties and Responsibilities:
Discovery and Implementation of IT projects related to Microsoft Endpoint Management
Ability to handle diverse computing environments in a broad cross-section of business clients
Track and manage time effectively to accomplish multiple ongoing projects and tasks
Problem identification and documentation
Technical ownership of assigned clients
Active participant in determining the efficacy and efficiency of existing client infrastructure, systems, software, and processes
Make recommendations for the completion of projects to meet client needs as well as improve identified deficiencies
Basic Qualifications:
Bachelor’s Degree, Technical Degree or equivalent work experience
Excellent problem solver; able to prioritize and coordinate between tasks
1-2 years desktop support/imaging experience
Experience installing, troubleshooting and customizing Microsoft Office including Outlook configurations
Experience troubleshooting workstation hardware issues
Knowledge and experience with Active Directory
Passionate about delivering excellent customer service
Must be able to work effectively in a team environment as well as alone
Excellent written and oral communication skills
Passionate about process, metrics, and results.
Strong organizational skills
Strong written and verbal communication skills.
Other Preferred Technical Knowledge:
In depth knowledge of Windows OS and Mac OS
Experience with Microsoft Intune and Azure Active Directory
Experience with Apple OS
Experience with VMWare
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Thrive provides outsourced IT infrastructure and managed services for cybersecurity, cloud solutions, and general IT support. It uses the NextGen platform built on ServiceNow to standardize and automate operations, guided by the Thrive5 Methodology (IT strategy, technology assessment, solution design, implementation, and ongoing managed services). Core offerings include cloud, cybersecurity (threat detection and response, vulnerability management, and managed firewall), disaster recovery, network management, collaboration tools, and compliance, supported by a 24/7 Security Operations Center. Thrive serves small and mid-market businesses up to large enterprises, focusing on compliance-driven industries like finance and healthcare, and grows through acquisitions to broaden its global footprint and capabilities, with the goal of being a trusted technology partner that reduces risk and supports digital transformation.
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