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Harvard Companies

Runs cleaning and security services for commercial buildings

GSA Security Supervisor

Full-TimeDeadline 10/2/27
$27/hr
Mid
Manhattan, New York, NY, USA
In Person
Security & Protective ServicesSecurity Guarding & Patrol

About the job

Requirements
  • Must possess a valid GSA credential or be eligible to obtain one.
  • Must hold state- or municipality-mandated security officer licenses.
  • Must have a high school diploma, GED, or equivalent.
  • Must have reliable means of communication and transportation.
  • Must have a security guard license or be able to obtain one within an acceptable period.
  • Must have strong interpersonal communication skills.
  • Must be able to write routine correspondence, including log entries, incident reports, and reporting.
  • Must be able to work in a fast-paced customer service environment.
  • Must have good time management skills and the ability to prioritize and solve problems.
  • Must be able to work independently and in a team environment.
  • Must have excellent computer skills, including Microsoft Office.
Responsibilities
  • Ensure quality services meet customer expectations and contract requirements by regularly inspecting, training, coaching, mentoring, and leading security personnel assigned to the facility or building.
  • Perform operational functions, including scheduling, overtime management, reviewing daily logs and incident reports, and training and developing staff.
  • Provide recommendations for positive and negative personnel actions for staff members under direct supervision.
  • Maintain a professional demeanor while leading staff and assisting customers, employees, and guests.
  • Maintain a visible presence in the assigned facility or building.
  • Monitor the environment and detect suspicious and unsafe activity.
  • Answer all phones professionally.
  • Know facility or building policies and procedures, and lead and enforce them within the position's limits.
  • Follow and coordinate established emergency response, action planning, and procedures.
  • Initiate preliminary investigations into incidents and write reports to ensure necessary documentation is accurate.
  • Prepare reports on accidents, incidents, and suspicious activities as required.
Desired Qualifications
  • Verifiable and successful supervisory experience and advanced education and/or certifications are preferred.
  • Previous contract security, law enforcement, military, or customer service experience is helpful.

About the company

Harvard Companies runs cleaning, facility maintenance, and security businesses for property owners, institutions, and multi-site customers across the United States. Harvard Maintenance handles janitorial, disinfection, restoration, and specialty cleaning, while Harvard Protection Services supplies security, hospitality, and life-safety staff. Account teams set service standards, train on-site staff, and use inspections, work orders, and performance reviews to measure delivery against agreed service levels at each location. Revenue comes from service contracts and project work across commercial, healthcare, education, life-science, and industrial facilities. Founded in 1961, Harvard Companies is headquartered in Miami, Florida.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Miami, FL

Founded

1961

Simplify Jobs

Simplify's Take

What believers are saying

  • Client relationships bring repeat work: Harvard's January 2026 case study describes two renewals and expansion to 1.5 million square feet.
  • Cleaners advance into leadership: Harvard describes routes through training, mentoring and both field and corporate roles.
  • Language classes fit different shifts: Harvard's April 2026 partnership brought 32BJ English instruction onsite for day and night workers.

What critics are saying

  • Tenant use affects staffing budgets: Harvard's June 2026 guide links building occupancy to cleaning scope and labor spending.
  • Benefit eligibility varies: Harvard says work status and location determine access to some employee benefits.
  • Onboarding requires English: Harvard Protection Services publishes Spanish job descriptions but supplies onboarding documents only in English.

What makes Harvard Companies unique

  • Ownership remains with the family: Harvard Maintenance is privately held, unlike publicly traded ABM.
  • Supplier certification supports purchasing goals: buyers count up to 100% of Harvard Services Group contract value toward supplier-diversity spending.
  • Frontline staff anchor its management model: Harvard's Inverted Pyramid puts their support first.

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