Physician Services Clerk
Lifepoint Health
Physician Services Clerk
Lifepoint Health
Multi-hospital healthcare provider network nationwide
Your experience matters
Meadowview Ohio Valley Heart is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Physician Services Clerk our team, you’re embracing a vital mission dedicated to making communities healthier®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
Why join us
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
What We’re Looking For
The Physician Services Clerk provides quality customer service to patients and performs those functions delegated and assigned by the Office Manager.
How you’ll contribute
Carry out front office activities in a kind and courteous manner and is helpful to customers and their families
Notify office manager of customer complaints in a timely manner
Gather appropriate demographic information on each customer and updates the practice management system
Notify customers of long waits and offers alternatives
Ensure effective telephone communication and documents messages
Coordinate all EMR/medical record activities
Collect and post payments and ensures safety and security of all monies
Schedules patients and coordinates appointment scheduler activities to facilitate efficient patient flow
Perform insurance eligibility verification and obtains prior authorization as needed
Research patient ledger in effort to educate patient on balances due and collect payment for services rendered
Perform appointment confirmation telephone calls
Complete required in-services
Participate in the development and implementation of patient satisfaction improvements
Make referrals to other medical care team members when needed
Qualifications & Requirements:
Education: High school diploma or equivalent required, Associate’s degree or high preferred.
Knowledge and experience with computers, coding, and medical terminology preferred
Excellent oral and written communication skills
Excellent customer service skills
Ability to work in a fast-paced environment, problem-solve, and handle stress in a positive manner
Schedule: Part-Time: Day
EEOC Statement
Meadowview Ohio Valley Heart is an Equal Opportunity Employer. Meadowview Ohio Valley Heart is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
Multi-hospital healthcare provider network nationwide
Lifepoint Health operates a large network of hospitals and care sites, including community hospitals, rehabilitation and behavioral health facilities, and outpatient centers, to provide care across the health continuum. It delivers care through its Lifepoint Forward initiative, pursuing practical solutions to improve quality, expand access, and increase value for patients and communities. Its differentiation comes from its scale, integrated care across hospitals and post-acute services, and a strong emphasis on community health outcomes rather than isolated services. The company’s goal is to improve health outcomes, broaden access to care, and deliver better value for the communities it serves.
Explore more opportunities at Lifepoint Health