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Pennylane

Unified financial operating system for SMEs

Junior Sales Manager - % Inbound

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeBerlin, Germany

About the Job

Requirements

  • The candidate should be an entry-level or career-change candidate interested in starting a career in sales; prior sales experience is not required, though initial experience in inside sales, sales support, customer service, hospitality, or retail is welcome.
  • The candidate should be interested in how businesses operate and enjoy speaking with entrepreneurs.
  • The candidate must communicate clearly and confidently by phone and in writing.
  • The candidate should be organized, comfortable working toward goals, and interested in structured processes.
  • The candidate should be willing to learn, receptive to feedback, and persistent in following up.
  • The candidate must confidently conduct sales-consultation calls in German and write clear business emails in German, and feel comfortable using English, the company language.
  • Experience with a customer relationship management system, ideally Salesforce, is a plus.

Responsibilities

  • Respond quickly to new inbound inquiries during working hours, generally within minutes.
  • Conduct structured discovery calls to understand company size, current accounting practices, needs, timing, and decision-makers, and determine whether inquiries belong with the small-business or tax-firm team.
  • Follow up by phone, email, and LinkedIn, and reactivate leads that have gone quiet or missed an appointment.
  • Hand qualified leads to an Account Executive with a clear briefing and maintain accurate Salesforce records, including lead status, notes, and next steps.
  • Share insights on lead quality and lead sources with Marketing.
  • Manage an inbound pipeline in Salesforce, taking on increasingly complex leads as experience grows.
  • Contribute to process improvements and relay customer feedback to Product, Customer Care, and Marketing.
  • As experience grows, take on projects, maintain the knowledge base in Notion, and support new colleagues.

Desired Qualifications

  • Initial experience in inside sales, sales support, or customer service, including experience in hospitality or retail.
  • Experience using a customer relationship management system, ideally Salesforce.

About the Company

Pennylane

Unified financial operating system for SMEs

Pennylane offers a European financial operating system for SMEs and their accountants, bundling invoicing, payments, cash management, bookkeeping, and tax filings in one collaborative platform. It syncs data across modules and adds German localization, e-invoicing infrastructure, and AI-powered copilots to assist accountants. The platform differentiates itself with native European localization and integrated tax/compliance workflows for accountants and firms. Its goal is to become the standard end-to-end financial ops stack for Europe’s SMEs and their accounting partners.

Company size
1,001-5,000
Company stage
Series E
Total funding
$443.9M
Headquarters
Paris, France
Founded
2020

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