Full-Time

Front Desk Receptionist

Posted on 9/9/2026

All Accor

All Accor

10,001+ employees

Global hotel management, franchising, loyalty program

No salary listed

Île-de-France, France

In Person

Bachelor's

Category
Food Service & Hospitality (1)
Required Skills
Sales
Customer Service

Get referred to All Accor

See people who can refer or advise you

Requirements
  • A diploma ranging from the French Baccalauréat to a BTS in Hospitality and Restaurant Management.
  • Previous successful professional experience.
  • Fluency in French and English.
  • Commercial awareness and the ability to adapt to service and guest needs.
  • Strong customer-service orientation and interpersonal skills.
  • Ability to organize and anticipate service needs.
  • Proficiency in check-in and check-out procedures.
  • Proficiency with the Opera hotel-management software.
Responsibilities
  • Perform personalized guest check-in and check-out operations in accordance with internal procedures.
  • Handle telephone calls and reservation requests.
  • Respond to guest requests and provide quality service throughout the stay.
  • Promote loyalty programs to support guest retention.
  • Promote the hotel's services to optimize sales.
  • Promote the brand or group loyalty program and adapt sales arguments to guest needs.
  • Assign rooms for individual guests, groups, and airline crews while respecting procedures and special requests.
  • Follow billing and payment-collection procedures.
  • Manage the assigned cash float.
  • Maintain cleanliness in the work area.
  • Know and apply the hotel's safety rules, including fire-safety procedures.
  • Ensure the safety of property and people.

Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.

Company Size

10,001+

Company Stage

IPO

Headquarters

Issy-les-Moulineaux, France

Founded

1967

Get referred to All Accor

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • American Express expanded ALL Accor globally on July 22, 2026, widening acquisition channels.
  • Accor opened 109 hotels in H1 2026, and plans 350 openings during 2026.
  • H1 2026 recurring EBITDA rose 6.5% despite disruption, showing pricing and cost discipline.

What critics are saying

  • Reuters reported Grizzly Research trafficking allegations on March 19, 2026; trust damage persists.
  • Middle East conflict cut Q2 room revenue on July 30, 2026, hurting UAE demand.
  • Net debt hit €3.523 billion in H1 2026; Essendi impairment signals balance-sheet pressure.

What makes All Accor unique

  • ALL Accor reached 100 million members and drives twice-frequent stays.
  • Accor spans 45 brands across 110 countries, reducing reliance on any single market.
  • Its asset-light model pairs 268,000-room pipeline with luxury brands like Raffles and Orient Express.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Employee Discounts

Professional Development Budget

Company News

MarketScreener
Aug 27th, 2025
Accor : announces the success of its new senior bond issuance

Regulated information AUGUST 27TH, 2025 Accor announces the success of its new senior bond issuance €500 MILLION 7-YEAR ANNUAL COUPON OF 3.625% ...

Skift
Jun 24th, 2025
Exclusive Resorts Takes Stake in Accor's Onefinestay — Exclusive

Exclusive Resorts takes minority stake in Accor's OneFineStay to expand luxury villa rental business globally.

PR Newswire
Jun 26th, 2023
Sovereign capital backs New World Group portfolio company Valesco in €460m acquisition of Accor HQ in Paris

/PRNewswire/ -- New World Group's ("NWG") portfolio company, The Valesco Group ("Valesco"), is the fastest growing London headquartered European real estate...

PYMNTS
Nov 25th, 2020
Accor And Ennismore Join Forces To Create Global Lifestyle Hotel Giant

The hotel industry may be struggling in the wake of COVID-19, but a new deal by two major global operators shows there is still lots of life left in the sector.