Restaurant General Manager

Come grow with us!!!! 

Dough Zone is seeking an experienced and driven Restaurant General Manager to lead operations across our WA-based locations (Seattle area, Bellevue area, Lynwood, Tacoma, Vancouver, etc.) reporting to a District Manager. 

This is a great opportunity for a hands-on leader who thrives in fast-paced, guest-centric environments and is passionate about team development, operational excellence, and delivering exceptional dining experiences!  

A successful candidate is a high‑integrity leader who can run an efficient operation across Front and Back of House.  Inspire a diverse team, deliver exceptional guest experiences, and manage the finances of the restaurant — all while modeling professionalism, resilience, and a commitment to excellence. The ideal candidate will understand the rhythm of a high-volume, full-service restaurant and is proactive with staffing and customer concerns. 

If hired, you will start training as Manager in Training. This onboarding period is designed to provide a comprehensive understanding of Dough Zone's operations, culture, systems, and service standards. You will gain hands-on experience across both Front of House and Back of House functions to ensure you can effectively lead the restaurant from a holistic perspective before assuming full General Manager responsibilities.

Responsibilities:

• Operational Leadership: Lead daily restaurant operations, overseeing both Front of House and Back of House teams to ensure smooth, efficient service, drive sales and profitability through operational excellence.

• Team Management & Development: Manage scheduling, training, and onboarding new hires. Player Coach that will mentor your team (20 to 30 staff) and identify areas of development and provide coaching to build a bench of future leaders. 

• Quality & Guest Experience: Uphold our high standards for food quality, service and proactively address guest feedback to ensure an exceptional dining experience.

• Safety & Compliance: Enforce strict adherence to all health, safety, and sanitation regulations. Conduct regular inspections and training to maintain a safe and compliant environment.

• Financial Oversight: Optimize staff schedules to balance labor costs with service needs. Support the District Manager with budgeting, inventory management, and other cost-saving initiatives.

Qualifications:

• 3+ years experience in a high-volume, full-service restaurant.

• Ability to thrive in a fast-paced environment while maintaining attention to details.

• Excellent written and communication skills.

• Strong financial acumen with experience in budgeting, cost control, and performance analysis.

• Proven leadership and people management skills with the ability to build high-performing teams.

• Ability to work long shifts, approximately 45 to 50 hours per week.

• Dependable transportation to travel to various locations within WA.

• WA State MAST permit, Food Handlers permit, CFPM (ServSafe)

Preferred:

• Toast Operating System experience

• Proficient in Restaurant 365 software for inventory control

Join us you will enjoy:

• Competitive Salary: Ranging from $80,000 to $85,000, depending on your experience and qualifications.

• Quarterly Bonus Program: You will be eligible for a performance-based bonus tied to restaurant performance.

• Paid Time Off & Paid Sick Leave

• On-Shift Perks: Employee meal discounts

• Health, dental, vision insurance plans

• Career Development: We invest in your future with professional job training and clear pathways for career progression within our growing company.

Job Type: Full-time

Pay: $80,000.00 - $85,000.00 per year.  Eligible for quarterly performance bonus. *Bonus based on restaurant performance. 

*Dough Zone USA is committed to creating a diverse work environment and is proud to be an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Dough Zone USA participates in the E-Verify program to confirm the employment eligibility of all newly hired employees.

This job description summarizes the primary responsibilities of the position and may be modified based on business needs. It does not constitute an employment contract.