A

ARS

Residential HVAC, plumbing repair and installation

Residential HVAC Installation Supervisor / Trainer

Full-TimeDeadline 10/9/27
$65k - $75k/yr
Mid
North Charleston, SC, USA
In Person
Building TradesHVAC & Building Systems

About the job

Requirements
  • Significant hands-on residential HVAC installation experience, or residential service experience with a strong understanding of complete system installations.
  • Ability to identify installation problems, explain the solution, and demonstrate the correct technique.
  • Strong knowledge of airflow, ductwork, refrigerant piping, gas piping, electrical components, system setup, and startup procedures.
  • Working knowledge of applicable HVAC codes, safety requirements, and manufacturer specifications.
  • Clear communication skills and patience to coach team members with different experience levels.
  • Pride in workmanship and ability to reinforce consistent quality standards.
  • Willingness to spend the majority of the workday visiting job sites and supporting crews in the field.
  • Valid driver’s license and an acceptable driving record.
Responsibilities
  • Provide hands-on field training and technical coaching to residential HVAC installation crews.
  • Demonstrate proper installation techniques and explain how quality workmanship affects system performance and reliability.
  • Visit active job sites to inspect workmanship, troubleshoot challenges, and guide crews through correcting installation deficiencies.
  • Train installers on airflow, ductwork, refrigerant piping, gas piping, electrical connections, system setup, and startup procedures.
  • Conduct installation quality inspections and reinforce company standards, applicable codes, and manufacturer specifications.
  • Identify individual skill gaps and develop practical coaching plans to help installers improve.
  • Support complicated installations and teach crews how to prevent recurring problems.
  • Reinforce safe work practices and professional customer communication.
  • Hold team members accountable through clear expectations, constructive feedback, and follow-up.
  • Partner with branch leadership to review callbacks, inspection findings, and crew performance to identify training priorities.
  • Help build a stronger installation team that consistently delivers quality work and a positive customer experience.
Desired Qualifications
  • Previous experience mentoring, training, or leading HVAC installers or technicians.

About the company

ARS Rescue Rooter provides heating, cooling, and plumbing repair, maintenance, and installation services for homeowners. It operates seven days a week and emphasizes quick, reliable service for residential HVAC and plumbing needs. The service model centers on sending technicians to perform repairs or installations, backed by maintenance plans. A key differentiator is the Exceptional Service Guarantee, which promises to meet customer expectations or offer a full refund within one year of the service. Revenue comes from service fees, maintenance plans, and equipment sales. The company also engages in community initiatives and sponsorships to support the neighborhoods it serves. Overall, the goal is to keep homes comfortable and customers satisfied by delivering dependable, professional home-services support.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Memphis, Tennessee

Founded

1975

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Simplify Jobs

Simplify's Take

What believers are saying

  • ARS bought Tipping Hat on May 19, 2026, adding Denver HVAC and plumbing density.
  • Netic partnership in 2026 expands customer-service capacity during ARS's nationwide growth.
  • Bluon integration in 2025 improves technician productivity through equipment data and AI diagnostics.

What critics are saying

  • GI Partners launched a $3.5 billion sale process in March 2026, delaying management focus.
  • ARS's 2012 Arizona fraud settlement still shapes brand trust and regulatory scrutiny.
  • AI rollups and larger home-service platforms compress pricing; failed sale could trap ARS in stasis.

What makes ARS unique

  • ARS operates 70+ service centers across about 28 states, nationwide scale.
  • ARS integrates Bluon and Netic AI into proprietary field-service and customer systems.
  • ARS pairs HVAC, plumbing, and electrical services with acquisition-driven local brand expansion.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account/Flexible Spending Account
  • 401(k) Company Match
  • Paid Vacation
  • Company paid life insurance
  • Flexible Work Hours
  • Pet Insurance
  • Legal Services

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

1%

2 year growth

2%
PR Newswire
Aug 10th, 2026
Netic partners with American Residential Services to deploy AI agents for customer service scaling

Netic, a San Francisco-based AI platform for essential services, has partnered with American Residential Services (ARS), one of America's largest home services providers. The partnership will see ARS deploy Netic's AI platform to help customer service specialists handle increased demand as the company expands nationwide. Netic's AI agents will manage routine interactions and provide surge capacity whilst integrating with ARS's proprietary Connect platform. This allows human agents to focus on conversations requiring expertise. ARS selected Netic following an extensive evaluation of AI platforms, citing consistent performance and technical depth. "ARS represents exactly the type of enterprise we built Netic for," said Melisa Tokmak, founder and CEO of Netic. The partnership aims to scale customer engagement whilst maintaining service quality for homeowners. Netic is backed by Founders Fund, Greylock, and Hanabi Capital.

PR Newswire
May 19th, 2026
American Residential Services, LLC. Continues to Expand with the Acquisition of Tipping Hat Plumbing, Heating & Electric

/PRNewswire/ -- American Residential Services® (ARS®/Rescue Rooter®), one of the nation's largest providers of residential heating, ventilation, air...

REF Industry
Mar 30th, 2025
ARS Partners with Bluon to Integrate AI and Equipment Data in HVAC Services

ARS partners with Bluon to integrate AI and equipment data in HVAC services.

PR Newswire
Mar 28th, 2025
American Residential Services (Ars) And Bluon Announce Strategic Partnership To Transform Hvac Service Through Ai And Equipment Data

ARS will integrate Bluon's best-in-class AI Tech Support + enormous equipment database directly into their proprietary field service platform.IRVINE, Calif. and MEMPHIS, Tenn., March 28, 2025 /PRNewswire/ -- Bluon, a leading HVAC data and AI technology company, and American Residential Services (ARS/Rescue Rooter), one of the nation's largest providers of air conditioning, heating, plumbing, and electrical services, today announced a strategic partnership to significantly enhance ARS's service capabilities through OCR technology, equipment documentation, advanced data enrichment, and AI-powered technical support

PR Newswire
Sep 13th, 2024
Del-Air Now Servicing Southeast Florida Homes With ARS® Vero Beach Acquisition

/PRNewswire/ -- Del-Air Plumbing, Air Conditioning and Electric, Florida's foremost indoor comfort provider, has announced the acquisition and merger of...