Planned Parenthood of Greater New York

Nonprofit sexual and reproductive health care network

Advocacy & Prevention Specialist

Case Management & AdvocacyConfirmed live in the last 24 hours

Full-timeQueensbury, NY, USA$24.10 - $26.20 /hr

About the Job

Requirements

Education, lived experience, and/or professional experience related to advocacy, prevention, and community engagement is required.
The candidate must work cooperatively with different types of personalities and work in community settings, external agencies, and organizations.
The candidate must maintain confidentiality of all client information, accept PPGNY Personnel Policies, and follow safety and security guidelines.
A valid New York State driver's license and use of a personal vehicle are required.
The candidate must be able to travel.
The candidate must have superior public speaking and facilitation/teaching skills, customer service and communication skills, interpersonal and verbal skills, oral and written communication skills, and the ability to build effective professional relationships with internal and external stakeholders.
The candidate must remain focused and calm in stressful situations, work effectively as part of a team, and demonstrate listening and relationship-building skills and experience engaging the community.
The candidate must be proficient in Microsoft Office Suite, Canva, or similar software; familiarity with Microsoft Excel and a client database is required.
The candidate must be comfortable using virtual tools for program delivery and community networking.
The candidate must demonstrate attention to detail, organizational skills, time management, the ability to meet deadlines and produce quality work in a fast-paced environment with changing priorities, sound judgment and independent decision-making, discretion with confidential information, and evidence-based clinical judgment.
The candidate must be able to work a flexible or extended schedule, including evenings and weekends, and produce reliable, high-quality work with minimal direct supervision.
The candidate must demonstrate problem-solving and critical-thinking skills and commitment to violence prevention, sexual and reproductive health, LGBTQ+ rights and justice, accessibility, and racial equity.
The candidate must be able to perform prolonged sitting and repetitive computer tasks, periodically stand, walk, bend, lift or move up to 25 pounds, occasionally use stairs, and hear and communicate orally; the role requires visual acuity for computer and printed materials and the ability to use standard office equipment and perform reaching, grasping, pushing, and pulling.
All PPGNY positions require proof of immunization or immunity to certain communicable diseases, including influenza during flu season and COVID-19, and tuberculosis testing.

Responsibilities

Provide crisis intervention, emotional support, and advocacy services to sexual assault survivors and victims of crime as needed.
Provide medical, criminal justice, and personal accompaniment services when requested or needed.
Provide advocacy services when requested or needed, including campus-specific advocacy through Title IX processes.
Staff the 24-hour hotline and assist with support groups.
Help develop initial case plans and ongoing advocacy strategies.
Assist in developing and coordinating supportive activities for individuals and groups.
Assist clients in completing crime victim compensation applications.
Complete facilitator training for curricula offered by Survivor Support Services.
Facilitate internally and externally developed curricula for youth, adults, and professionals with fidelity.
Prepare educational and outreach materials, replenish supplies and handouts, and prepare evaluation surveys.
Collect demographic and required data from workshop and training participants.
Conduct outreach with community members, organizations, parents, and professionals; promote Survivor Support Services through health fairs, schools, and community programs.
Organize campus education and outreach events in collaboration with campus and community partners.
Stay current on research and participate in ongoing training related to bystander intervention, trauma-informed care, and prevention of sexual assault, dating and intimate partner violence, child sexual abuse, sex trafficking, and digital abuse.
Develop cooperative working relationships with agencies, organizations, and campus offices.
Inform community professional groups about services available to crime victims, including victims of sexual assault, interpersonal violence, and homicide.
Plan and prepare exhibits for community events and assist with planning and promoting awareness initiatives, including Sexual Assault Awareness Month.
Support the administration, promotion, and creation of program social media platforms.
Maintain New York State Department of Health Rape Crisis Counselor/Advocate certification through required continuing education.
Maintain service data, prepare reports for funded projects, and meet project objectives in accordance with grant specifications.
Support the manager in revising and updating workshops and review curricula to ensure programs are inclusive, accessible, and accurate.
Maintain case files, assist with monthly and quarterly statistical reports, provide office coverage as assigned, attend staff meetings, assist in program evaluation and planning, and assist the county coordinator in developing and maintaining community-agency relationships.
Assist with recruiting, training, and supporting volunteer staff; coordinate volunteer coverage of the 24-hour crisis hotline, including evenings and weekends; provide assistance and consultation to volunteers; and participate in volunteer evaluation.
Cover the Survivor Support Services 24/7 hotline, including mandatory after-hours on-call time.

Desired Qualifications

Bilingual Spanish and English.
Knowledge of crisis intervention techniques and case management responsibilities; human behavior and needs during crime and crisis; behavioral health, social services, and other community resources; the criminal justice system, New York State Criminal Code, and victims’ rights; and police department operations, policies, and procedures.
Experience working on-call and operating a hotline.

Salary Range: 24.1 to 26.2 (Currency: USD) (Pay period: per-hour-wage)

POSITION SUMMARY

The Advocacy & Prevention Specialist is responsible for assisting survivors in dealing with the immediate and long-term impact of victimization, as well as working in the community to offer programming intended to prevent sexual violence. The Specialist will also be the designated campus advocate working with student survivors going through the Title IX processes, acting as advisor of choice when requested. In addition to direct services to a caseload of clients, the Specialist is responsible for providing high-quality prevention education to youth, adults, and professionals with the goal of reducing sexual assault and other forms of violence, by promoting bystander intervention, and increasing awareness of resources for survivors of sexual assault and their loved ones. The Specialist position requires an interest and comfort with public speaking and education in school, campus, community, and professional settings. The Specialist is also responsible for coverage of the Survivor Support Services (SSS) 24/7 hotline which will include mandatory after-hours on-call time. Flexibility in work schedule is essential; some evenings and weekends required. This is a full-time community-facing position and involves travel within the region about 50% of the time.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

DIRECT SERVICES (50%)

·Provide crisis intervention, emotional support and advocacy services to sexual assault survivors and victims of crime as needed.

·Provide medical, criminal justice, and personal accompaniment services when requested and/or needed.

·Provide advocacy services when requested and/or needed, as well as campus specific advocacy through the Title IX processes.

·Provide direct service duties like staffing the 24-hour hotline and assisting with support groups

·Help develop initial case plans and ongoing strategies for advocacy.

·Assist in developing and/or coordinating supportive activities to individuals and groups.

·Provide assistance in completing crime victim compensation applications.

EDUCATION & OUTREACH (25%)

·Successfully complete facilitator trainings for various curricula offered by SSS.

·Facilitate both internally and externally developed curricula to youth, adult, and professional audiences with fidelity.

·Prepare materials, including but not limited to replenishing outreach supplies and handouts as well as evaluation surveys.

·Collect demographic and required data from workshop and training participants.

·Promote and engage in meaningful outreach programs to community members, organizations, parents, and professionals.

·Promote SSS through outreach and education at health fairs, schools, community programs, etc.

·Organizes education and outreach events on campus in collaboration with campus and community partners.

·Stays current on research and participates in ongoing training opportunities related to bystander invention, trauma informed care, and prevention of sexual assault, dating and intimate partner violence, child sexual abuse, sex trafficking, and digital abuse.

COMMUNITY ENGAGEMENT (10%)

·Develop cooperative working relationships with other agencies, organizations, and campus offices.

·Inform key professional groups in the community about available services for crime victims including sexual assault, interpersonal violence, and homicide.

·Plans and prepares exhibits for community events and assists in planning and promotion of key awareness initiatives including Sexual Assault Awareness Month.

·Supports on-going administration, promotion, and creation of program’s social media platforms.

ADMINISTRATIVE (10%)

·Maintains DOH Rape Crisis Counselor/Advocate certification via successful completion of mandatory continuing education hours.

·Keep service data, create reports about funded projects, and meet other project objectives according to grant specifications.

·Support the manager in revising and updating workshops as needed.

·Conduct regular curricula review to ensure programs are inclusive, accessible, and accurate.

·Maintain case files.

·Assist in preparing monthly & quarterly statistical reports.

·Provide office coverage as assigned.

·Attend staff meetings and assist in the evaluation of the program.

·Participate in program planning.

·Assist county coordinator in developing and maintaining community-agency relations.

·Perform other duties as assigned within a team-based work environment.

VOLUNTEER COORDINATION (5%)

·Assist in the recruitment, training and support of volunteer staff.

·Assist in the coordination of volunteer coverage of 24-hour Crisis Hotline, to include evenings and weekends.

·Provide assistance and consultation for volunteers as needed or when requested

·Participate in volunteer evaluation.

CORE COMPETENCIES

·A demonstrated commitment to PPGNY’s mission related to bodily autonomy, health equity, and gender and racial justice

·A demonstrated commitment to learning about and enhancing practices related to racial equity and its impact on healthcare systems.

·Strong relationship building and communication skills, including an ability to work and build trust across cultural differences related to related to race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and to reflect on one’s personal identity with humility.

·Ability to provide compassionate, non-judgmental and culturally responsive care across race, class, age, gender, gender identity and expression, sexual orientation, religion, ethnicity, national origin or ability; and demonstrates deep sense of accountability to patient experience.

REQUIRED SKILLS/ABILITIES:

Interpersonal

·Superior public speaking and facilitation/teaching skills

·Excellent customer service and communication skills

·Ability to remain focused and calm in stressful situations

·Excellent interpersonal and verbal skills

·Superior oral and written communication skills

·Ability to develop and maintain effective, professional relationships with internal and external stakeholders

·Ability to work effectively as part of team

·Excellent listening and relationship building skills

·Demonstrated experience engaging the community

Technical

·Proficient in Microsoft Office Suite, Canva, or similar software

·Familiarity with Microsoft Excel

·Familiarity with Client Database

·Comfort using virtual tools for program delivery and community networking

Work Habits/Attributes

·Keen attention to detail

·Excellent organizational skills

·Comfortable and proficient with public speaking and facilitating curricula

·Outstanding time management skills, including the ability to work under deadline

·The ability to produce high quality work in a fast-paced environment with changing and/or competing priorities

·Ability to exercise sound judgment and independent decision-making skills

·Ability to produce reliable, high quality work with minimal direct supervision

·Ability to exercise discretion in the handling of confidential information

·Ability to demonstrate and document evidence-based clinical judgment

·Ability to work a flexible or extended schedule, including evenings and weekends, as operational demands require

·Well-developed problem-solving and critical thinking skills

·Commitment to violence prevention, sexual and reproductive health, LGBTQ+ rights and justice, accessibility, and racial equity

REQUIRED QUALIFICATIONS

Education, lived experience, and/or professional experience related to advocacy, prevention, and community engagement.

Ability to work cooperatively with different types of personalities.

Ability to work in community, external agencies & organizations

Flexible schedule necessary: evening and/or weekend work is required

Keep confidential all client information.

Understand and accept PPGNY’s Personnel Policies.

Follows all safety and security guidelines.

Valid NYS Driver’s License with use of personal vehicle is required.

Ability to travel is required

PREFERRED QUALIFICATIONS

Bilingual- Spanish/English

Knowledge of crisis intervention techniques and case management responsibilities; human behavior and needs at times of crime and crisis; behavioral health, social services, and other community resources; the criminal justice system, NYS Criminal Code, and Rights of victims, police department operations, policies, and procedures

Experience with working on-call and operating a hotline.

TYPICAL PHYSICAL DEMANDS:

Requires prolonged sitting and repetitive tasks including use of a computer. Periodic standing, walking, bending. Requires lifting or moving of up to 25 pounds of programming or event materials. Must be able to occasionally walk up and down stairs. Visual acuity sufficient to perform frequent work on a computer screen and review printed reports and other materials. Requires the ability to hear and to communicate orally with others. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets, and will require reaching, grasping, pushing and pulling.

PPGNY's benefits package includes:

Generous PTO and holiday schedule

Medical, dental and vision coverage options for you and eligible dependents

FSA, HSA, Commuter pre-tax reimbursement funds

Short- and Long-Term Disability, Free Basic Life and AD&D

401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment

All positions at PPGNY require:

Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season and Covid-19) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.

Planned Parenthood of Greater New York (PPGNY) is a leading provider, educator, and advocate of sexual and reproductive health care in New York State. PPGNY is proud to provide a wide-range of family planning services at our brick-and-mortar health centers and mobile care units. We care for everyone regardless of their immigration status, zip code or ability to pay. PPGNY’s education and outreach programs are backed by medically accurate, evidence-based information that allows people to make informed decisions about their health and future. As a voice for reproductive freedom, PPGNY supports legislation and policies that ensure all New Yorkers have access to the full range of reproductive health care and education.

At PPGNY, we provide the absolute best care to our patients and our communities through innovative health care delivery and education programming. We care for everyone who walks through our doors regardless of insurance, ability to pay or immigration status. As a leading voice for reproductive freedom, PPGNY fiercely advocates for policies to ensure that all New Yorkers will have access to the full range of reproductive health care services and information.

PPGNY is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We encourage candidates from all backgrounds to apply.

About the Company

Planned Parenthood of Greater New York

Nonprofit sexual and reproductive health care network

Planned Parenthood of Greater New York is a nonprofit sexual and reproductive health organization serving communities across New York State. Its health centers and mobile care units treat patients regardless of insurance coverage, immigration status or ability to pay. Care includes family planning, abortion and testing for sexually transmitted infections, alongside education that supports informed health decisions. The affiliate combines clinical work with community outreach and policy advocacy, funded through patient services, grants and donations. Headquartered in New York City, it traces its roots to a predecessor founded in 1916 and took its present form through a five-affiliate merger in 2020.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: New York, NY
Founded: 1916

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