Inactive
A

Armstrong World Industries

Global leader in commercial ceiling systems

Events Manager

Marketing Generalist & ManagementPosted on Nov 6
Full-timeRemote in USA$100k - $120k /yr

About the Job

Requirements

  • A bachelor's degree in Marketing, Business Administration, Communications, or a related field is required.
  • At least 6–8 years of experience in event marketing, experiential marketing, trade shows, or corporate events, including ownership of complex programs from concept through execution and measurement.
  • At least three years of direct people-management experience, including coaching, delegation, and performance management.
  • Demonstrated experience developing brand experiences and interactive activations, not solely coordinating event logistics.
  • Experience managing event budgets, internal stakeholders, and production partners across multiple concurrent projects.
  • A portfolio or examples demonstrating the ability to connect event objectives, creative concepts, execution, and measurable outcomes.
  • Ability to connect event decisions to business priorities, audience needs, and investment value.
  • Ability to turn brand positioning into compelling experiences and provide clear, constructive direction to creative and production partners.
  • Business and analytical acumen, including interpreting performance data, evaluating trade-offs, and translating findings into practical recommendations.
  • Ability to develop team members, build cross-functional alignment, and communicate confidently with leadership.
  • Ability to maintain attention to detail while managing competing priorities, budgets, and deadlines.
  • Ability to remain composed, resourceful, and decisive when circumstances change.

Responsibilities

  • Develop and manage the annual events strategy and calendar, defining event priorities, audience focus, and intended outcomes aligned with broader marketing and business objectives.
  • Partner with the Senior Marketing Strategy Manager to assess opportunities, shape activation concepts, review performance insights, and adjust event plans and investment recommendations as business needs evolve.
  • Establish the purpose, audience, engagement strategy, and success measures for each major event or activation.
  • Partner with events, strategy, sales enablement teams, and other stakeholders to evaluate trade show participation, sponsorships, and company-hosted event opportunities, and recommend investments based on audience relevance, strategic value, and anticipated return.
  • Balance resources and priorities across the events portfolio and recommend where to invest, expand, refine, or discontinue participation.
  • Present event recommendations, investment proposals, and performance insights to marketing leadership.
  • Lead development of engaging event concepts with creative and sales enablement teams, translating brand messaging and priorities into elevated, audience-centered experiences.
  • Partner with internal stakeholders to shape event themes, exhibit environments, product storytelling, and attendee engagement.
  • Define the attendee journey across pre-event communications, on-site interactions, and post-event follow-up, ensuring each touchpoint serves a clear purpose.
  • Develop creative and event production briefs that establish objectives, audience insights, messaging, deliverables, budget parameters, and measures of success.
  • Identify and assess emerging event formats, technologies, and engagement approaches, applying those that meaningfully support the experience and its objectives.
  • Maintain overall accountability for event readiness and execution, empowering the Events Supervisor and Events Analyst to lead day-to-day planning, logistics, and on-site coordination.
  • Establish standards for project plans, production schedules, run-of-show documents, staffing, internal briefings, and contingency planning.
  • Provide hands-on leadership for priority events and complex activations, resolve escalated issues, and make timely decisions under pressure.
  • Ensure stakeholders understand the audience, key messages, engagement approach, and desired outcomes.
  • Own event budget planning, forecasting, and performance across the portfolio, maintaining visibility into commitments, expenses, and variances.
  • Lead selection and evaluation of experiential agencies, exhibit houses, production partners, freight and logistics vendors, venues, and other event vendors.
  • Negotiate scopes of work, pricing, and service expectations with appropriate internal stakeholders.
  • Hold external partners accountable for quality, production standards, deadlines, and budget commitments.
  • Guide decisions about reusable assets, exhibit investments, storage, and resource allocation to balance experience quality with cost efficiency.
  • Partner with Marketing Strategy, Creative, Sales Enablement, Communications, Digital Marketing, Public Relations, and Website teams to integrate events into broader campaigns and business initiatives.
  • Align pre-event promotion, on-site engagement, content capture, and post-event communications around a cohesive campaign strategy.
  • Collaborate with Public Relations and business leaders on sponsorships, speaking opportunities, and programming that reinforce brand credibility and thought leadership.
  • Build stakeholder alignment by clarifying priorities, responsibilities, and decision points throughout the event lifecycle.
  • Establish an event measurement framework with the Analytics Team, connecting event objectives to indicators of engagement, brand impact, customer relationships, and commercial contribution.
  • Assess success beyond attendance and lead volume, incorporating lead quality, depth of engagement, follow-up effectiveness, and available business outcome data.
  • Direct post-event reviews and translate findings into recommendations for future experiences, investments, and execution.
  • Communicate results and recommendations to leadership, distinguishing immediate outcomes from longer-term impacts.
  • Directly manage the Events Supervisor and Events Analyst, establishing clear responsibilities, goals, and performance expectations.
  • Set team priorities and allocate workloads across concurrent events and projects.
  • Provide ongoing feedback, professional development, and performance management.
  • Foster a collaborative environment that encourages creativity, accountability, sound judgment, and continuous learning.

Desired Qualifications

  • Familiarity with customer relationship management, marketing automation, lead capture, registration, and event engagement platforms is preferred.
  • Proficiency in Microsoft Office Suite and project management software such as Asana is preferred.
  • Experience with business-to-business marketing and translating complex products or solutions into accessible, engaging experiences is preferred.
  • Experience working within an experiential agency or managing agency-led activations is preferred.

About the Company

Armstrong World Industries

Global leader in commercial ceiling systems

Armstrong Ceiling & Wall Solutions designs and manufactures commercial ceiling, wall, and suspension system products. They offer a global portfolio of pre-engineered ceiling and wall systems, backed by more than a century of design and installation experience, to help customers realize their ideas. Their products work by providing ready-to-install modules and grid systems that simplify construction, save time and labor, and result in faster, easier installations. The company sets itself apart with the broadest product portfolio in the industry and a long track record of design and installation know-how, enabling more ways to fit diverse spaces. The goal is to make it easier and quicker to turn concepts into finished interior environments by delivering integrated, install-ready ceiling and wall solutions.

Company size
11-50
Company stage
IPO
Headquarters
Lancaster, PA
Founded
1860

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