Terminal Planning Supervisor

You belong at Day & Ross. 

Supervisor, Terminal Planning
Full-time
Woodstock, ON

The Terminal Planning Supervisor is responsible for the regional planning, development, and monitoring of inbound and outbound freight across terminals in Atlantic Canada.

How You’ll Help

• Lead a team of Terminal Planners (P&D/Dock) within defined region. 
• Accountable for the daily, timely execution of Planning Service Level Agreement (SLA) ensuring appropriate scheduling model for adequate redundancy.
• Provide feedback to local operations related to terminal owned SLA components and implement corrective actions for the next planning cycle.
• Identify Planning reporting that aligns to the achievement of Terminal Operations KPIs and create action plans as required.
• Review quality of output from Planning team (quality of route and load plans) and ensure adherence with transportation laws and company policies regarding weight and weight distribution, cubing, transportation of dangerous goods are being followed.
• Review performance and deliverables of direct reports, providing coaching and corrective feedback as required.
• Recommending suggestions for the overall improvement of planning and dock processes in partnership with National Manager, with a heightened focus on efficiency and service.
• Engage with terminal operations on solution development in our service product offering.

• Other related duties as may be required.

Your Skills & Experience: 

• Completion of secondary education
• Post-secondary education in Business or Office administration, an asset  
• A suitable combination of education and experience may be considered
• 1-3 years’ experience in terminal operations, dock operations, LTL or planning.
• Experience with TruckMate and Bringg applications.
• A suitable combination of education and experience may be considered
• Proficient in MS Outlook, Excel & Word; – an asset; must possess the aptitude for learning new programs.
• Strong communication skills including the ability to relay information (verbal and written) between several parties. 
• Strong customer service focus and interpersonal skills
• Troubleshooting and problem-solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly.
• Strong organizational and time management skills, including the ability to work under pressure in a fast-paced setting.
• Ability to multitask and prioritize in a deadline driven environment, appropriate sense of urgency.

• Ability to work independently and to collaborate with others to meet customer expectations.

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

About Day & Ross

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.    

We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values.