Director of Food and Beverage

At The Peninsula Tokyo, we are proud of our diverse, dynamic team of over 500 employees from 33 different nationalities. As we continue to grow, we are committed to creating a supportive, inclusive workplace where our team members thrive. Our focus on employee well-being, career growth, financial rewards, and continuous learning and development ensures our employees feel valued. In 2024, we made a significant investment in our talent by increasing base salary remuneration by over 29%, ensuring we remain competitive and continue to offer outstanding employee benefits.​

• Shape and elevate the hotel’s food and beverage experience through your leadership, culinary expertise, and commercial acumen.
• Drive business transformation and revenue growth by bringing innovative ideas and a strategic approach to our food and beverage operations.
• Lead a large, multicultural team, inspiring and developing talent from diverse nationalities and backgrounds.
   

Key Accountabilities 

• Strategic Leadership - Lead divisional strategy across service and culinary, aligning the strategy with brand standards, guest experience goals, and financial targets.
• Financial Performance - Drive revenue, control costs, and contribute to overall profit, with success measured through key performance indicators such as GOP, average check, and cost ratios.
• Talent & Succession Planning - Ensure the right talents are hired in alignment with Peninsula Service Principles and future potential, while demonstrating strategic leadership in succession planning by identifying high-potential individuals and actively supporting their development through structured growth pathways.
• Food Safety & Compliance - Ensure compliance with HACCP standards in collaboration with the Health & Hygiene Manager and Executive Chef, while also overseeing audits, training, and compliance reporting.
• Promotions & Marketing Collaboration: - Drive all food and beverage promotions by collaborating with marketing teams to develop and execute an annual strategy calendar with clear timelines, goals, and objectives, while also tracking ROI and guest engagement metrics to measure success.
• Quality & Consistency – Demonstrate leadership in driving quality and consistency by setting high operational standards, monitoring performance, and fostering a culture of continuous improvement to ensure exceptional and reliable guest experiences across all F&B touchpoints.
• Training & Development - Implement and regularly review divisional training plans, including onboarding, service standards, and leadership development programs to ensure consistent, high-quality performance across the F&B division.
• Cleanliness & Maintenance - Lead and oversee cleanliness and maintenance programs across all F&B areas, ensuring the highest standards are upheld through regular inspections and close coordination with the Engineering and Stewarding team.
• Innovation & Competitive Edge - Demonstrate strategic leadership by staying ahead of industry trends, fostering innovation, piloting new guest experiences, and implementing forward-thinking concepts that enhance guest satisfaction and maintain The Peninsula’s competitive edge in luxury hospitality.
• Reporting & Communication - Demonstrate strong reporting and communication skills by delivering clear, timely, and insightful updates to senior leadership, fostering transparency, alignment, and informed decision-making across the Food & Beverage division.

Requirements

• Minimum 3 years’ experience in a senior leadership or department head role within a five-star international hotel or equivalent luxury hospitality environment.
• Proven ability to inspire, develop, and motivate teams through a positive leadership approach, leading by example and fostering individual and team growth.
• Strong command of English; Japanese language proficiency is highly advantageous.
• Previous work experience in Japan or across Asia is highly preferred.

The Peninsula Tokyo​ 

Perfectly located opposite the Imperial Palace and just minutes from the shopping capital of Ginza, The Peninsula Tokyo offers guests breathtaking views of the city’s iconic skyline. As we continue to enhance both our service excellence and career opportunities, we increased our base salary remuneration by over 29% in 2024. Entry-level monthly base pay now starts at JPY 302,100 across all departments.