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Microsoft

Builds workplace software, PCs and cloud services

Senior Hardware Engineer

Hardware Systems IntegrationConfirmed live in the last 24 hours
Full-time$119.8k - $261k /yrIn-person

About the Job

Requirements

  • A Master's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or a related field and at least 3 years of technical engineering experience, or a Bachelor's degree in one of these fields or a related field and at least 5 years of technical engineering experience, or equivalent experience.
  • Pass the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.
  • Have a Master's degree in Computer Science or a related technical field and at least 6 years of technical engineering experience with coding in languages including C, C++, C#, Java, JavaScript, or Python, or a Bachelor's degree in Computer Science or a related technical field and at least 8 years of such experience.

Responsibilities

  • Architect and deliver AI-native, end-to-end system-debug solutions for hyperscale datacenter infrastructure by combining engineering expertise, telemetry, automation, and agentic workflows.
  • Design and orchestrate human-agent engineering workflows that accelerate failure detection, triage, segmentation, root-cause analysis, mitigation, remediation, and learning.
  • Build specialized agentic engineering skills, tools, and reusable workflows that codify expert debugging knowledge and enable autonomous or human-supervised execution at scale.
  • Lead cross-functional debugging and root-cause initiatives spanning hardware, firmware, software, platforms, and datacenter systems, using agents and automation to reduce coordination and investigation overhead.
  • Own measurable improvements in system reliability and debugging effectiveness, including faster fault isolation, reduced time to root cause, defect reduction, automation coverage, and prevention of repeat failures.
  • Lead investigations of complex and ambiguous system failures, applying technical judgment when automated or agentic systems encounter novel scenarios, insufficient evidence, or conflicting signals.
  • Develop at-scale debugging methodologies, diagnostic strategies, validation techniques, and automated test routines for datacenter systems.
  • Engineer closed-loop learning systems that turn incidents, debugging evidence, root causes, and engineering decisions into reusable knowledge that improves agents, automation, diagnostics, and future platform readiness.
  • Define safe and governed agentic execution models, including human-in-the-loop controls, validation, observability, permissions, and escalation paths for mission-critical engineering workflows.
  • Drive the transition from engineer-driven execution to outcome-driven engineering, with engineers defining intent and guardrails while agents perform appropriate investigation, correlation, orchestration, and repetitive execution.
  • Provide technical leadership on emerging AI, agent, diagnostic, telemetry, and automation technologies, identifying opportunities to improve Fleet Engineering operations at datacenter scale.
  • Communicate complex engineering insights, decisions, risks, and progress through data-driven narratives that support collaboration and decision-making across engineering teams, partners, and leadership.

Desired Qualifications

  • Have experience with AI agents in production operations, including setting intent and success criteria, evaluating outputs against outcomes, curating agent memory, governing agent actions, and addressing unfamiliar problems.
  • Apply analytical rigor to large-scale telemetry and data tools by defining metrics consistently, distinguishing measured results from targets, proxies, and estimates, and counting distinct machines rather than retries.
  • Lead without line authority across organizational boundaries by aligning partners on workflow ownership, interfaces, and decision rights, and adopting ideas from other teams based on evidence.
  • Communicate decision-ready information to engineers and executives through writing, visuals, and live forums, including technical reports stating conclusions, evidence, confidence, and what could change the answer.
  • Plan in a fast-changing environment by working in small, reversible steps, adapting as evidence changes, managing time and priorities, and setting an absorbable pace of change.

About the Company

Microsoft

Builds workplace software, PCs and cloud services

Microsoft builds workplace software, operating systems and cloud infrastructure for consumers, businesses and government agencies, from small organizations to global enterprises. Microsoft 365 combines Word and Excel with Teams communication and Copilot AI features, while Windows runs PCs and Surface supplies the company's own computers. Azure rents computing capacity, storage and databases to build and run web applications. Microsoft also sells Xbox consoles and games, collecting revenue through software licenses, subscriptions, usage charges and product sales. Founded in 1975 by Bill Gates and Paul Allen, Microsoft is headquartered in Redmond, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Redmond, WA
Founded
1975

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